General System Problems (Continued)
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| Symptom | Probable Cause |
| Possible Solution |
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| Power LED is flashing, keypad | A control trouble exists. | Press #87 to determine the trouble condition. |
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| displays Control Trouble Press #87. |
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| #87 display = Oct. Relay Fault | a) The octal relay module (DS7488) is | a) Check the wiring to the module. |
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| #89 display = System Fault 20 | defective or the wiring to the module is |
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| defective. | b) Enter, then exit programming mode. This will re- |
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| b) There is no DS7488 or a DS7488 has |
| scan the options bus and clear the problem. |
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| been removed from the system. |
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| #87 display = Multiplex Bus Fault | The Multiplex Bus is defective or shorted. | Check wiring for shorts. |
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| Can’t reset to factory default. | Keypad programming access is set to | Change setting to FULL from the Remote |
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| PARTIAL from Remote programmer. | programmer. |
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| #87 display = RAM Fault |
| a) An EEProm | fault can be caused by |
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| #89 display = System Fault 01 |
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| disconnecting power from the control while it is |
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| in program mode. In this case, enter then exit |
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| program mode to clear. |
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| #87 display = ROM Fault |
| b) | Try to clear the error at the keypad by entering a |
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| #89 display = System Fault 02 |
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| PIN then Reset. |
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| or |
| c) | Remove AC and battery power, then |
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| #87 display = EEProm Fault |
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| Remember that event history will be lost and |
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| time/date will have to be |
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| #89 display = System Fault 03 |
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| d) If error persists, return the panel to factory default |
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| programming by setting program address 4058 |
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| to “01”. If the error clears, |
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| e) | If error still persists, replace the panel. |
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| #87 display = Communicator Err | The control has failed to communicate. | Check history #89 to determine the source: |
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| #89 display = Report Failure X |
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| Report Failure 1 = Phone number 1 |
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| Report Failure 2 = Phone number 2 |
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| Report Failure 3 = Phone number 3 |
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| (remote programmer) |
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| Report Failure 4 = DS7416i Communications fault |
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| #87 display = 2Ph/Bell Fault | a) The dual phone line/bell supervision | a)Check the wiring to the module. |
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| #89 display = System Fault 10 | module (DS7420i) is defective or the |
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| wiring to the module is defective. |
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| b) There is no DS7420i or a DS7420i has | b) | Enter, then exit programming mode. This will re- |
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| been removed from the system. |
| scan the options bus and clear the problem. |
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| #87 display = Line 1 Fault | There is a phone line fault on line 1. | Check phone line 1 for proper operation. |
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| #89 display = System Fault 11 |
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| #87 display = Line 2 Fault |
| Check phone line 2 for proper operation. If you wish |
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| #89 display = System Fault 12 |
| to monitor only one phone line, reprogram address |
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| 4021. |
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| #87 display = Bell Fault | There is a phone line fault on line 2. | Check the bell circuit wiring. Be sure that the end- |
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| #89 display = System Fault 13 |
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| the bell circuit, place an |
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| the bell terminals. |
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| #87 display = Aux. Output Fault | The bell circuit on the DS7420i is open or | Check the auxiliary circuit wiring. Be sure that the |
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| #89 display = System Fault 14 | shorted. |
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| The auxiliary circuit on the DS7420i is open | use the auxiliary circuit, place an |
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| or shorted. | across the auxiliary terminals. If you wish to use the |
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| auxiliary circuit but do not wish to supervise it, cut |
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| the auxiliary supervision jumper on the DS7420i. |
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| Page 90 P/N: | Copyright © 2007 Bosch Security Systems, Inc. | DS7400Xi (4+) Reference Guide |