Maytag Upright Freezers Troubleshooting, Operation, Problem Possible Causes What to do

Troubleshooting

You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, contact the CAIR® Center at 1-800-688-9900 in the U.S.A., or 1-800-688-2002 in Canada.

Operation

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
Appliance not working	Power outage	Make sure appliance is plugged in.
	Circuit breaker has tripped	Verify that circuit breaker is not tripped.
Freezer not cooling	Fuse has blown	Replace fuse, but do not change fuse capacity.
	Temperature control	Change control setting to 4 or above.
	Poor gasket seal	Clean gasket as described in Hints and Care.
	Failed gasket	Apply light coating of petroleum jelly to gasket.
		Have gasket replaced
	Food added recently	Wait 5 to 8 hours for temperature to stabilize after the
Freezer runs frequently	Normal	addition of large quantities of unfrozen food.
		Needs to run to maintain an even temperature.
	Door open	Close door.
	Temperature set too cold	Adjust temperature control to maintain freezer
	Poor gasket seal	temperature.
		Clean gasket as described in Hints and Care.
	Poor clearance	Apply light coating of petroleum jelly to gasket.
		Confirm that freezer has proper clearance on each side
		and vents are unobstructed as specified in Installation
Light fails to illuminate	Bad bulb	Instructions.
		Replace bulb as described in Hints and Care section.
	Switch not opening	Clean switch plunger to ensure proper operation.
Door lock key will not	Bad switch	Have authorized servicer replace switch.
	Normal	Locks have “pop out key” function, preventing the key
stay in lock		from being kept in the lock. This feature is to prevent
		child entrapment.

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