Keypad Problems (Continued)

Symptom

Probable Cause

 

Possible Solution

 

 

 

 

Chime Mode (#7) does not work

a) Not activating for interior zones.

a)

Chime mode only activates for perimeter zones

when a zone is faulted.

 

 

- Chime mode must be programmed. Also, if

 

 

 

the perimeter zone has trouble enabled (trouble

 

 

 

on open), the chime won’t work if that zone is

 

 

 

opening.

 

b) The keypad is not assigned to the same

b)

Chime mode will only activate the sounder on

 

partition as the zone being activated.

 

keypads that are assigned to the same partition

 

 

 

as the zone.

 

 

 

Some functions won’t work on a

Some functions require you to enter single

The following commands require that you are in

Master keypad.

partition mode when using a Master

Single Partition Mode when entering from a Master

 

keypad.

keypad:

 

 

History read-back

 

 

Chime mode

 

 

Checking zone status

 

 

Checking zone trouble status (after #87 - Master

 

 

 

keypad will show only partition name)

 

 

Bypassing zones

 

 

 

 

15.2 Reporting Problems

 

 

 

 

 

 

 

 

 

Symptom

 

Probable Cause

 

Possible Solution

Won’t send open or close reports.

Not programmed correctly.

Check addresses: 3331, 3332, 3334, and 3333.

 

 

 

Reports for partitions 2-8 are being

The account codes for 2-8 are not pro-

Check addresses: 3429-3459.

sent with partition 1’s reporting ID.

grammed or are not programmed correctly.

 

 

 

 

 

 

 

Not getting AC power fail reports.

a)

AC power fail messages are sent only

a)

Try forcing another report to send when AC is

 

 

with other reports, such as low battery.

 

not present.

 

b) Check AC report offset (3338). If 00, AC

b)

Wait until the delay times out or set to a lower

 

 

report will work like above, if another

 

number if desired.

 

 

number, AC report will be delayed.

 

 

 

 

 

 

 

Panel never transmits history to

a)

Not programmed to send history.

a)

Check programming.

WDSRP.

 

 

 

 

 

b)

Time and date not set.

b)

Verify that the time in the panel is set.

 

 

 

 

The communicator test report is not

a)

Report not programmed properly.

a) Check programming addresses 4022, 4023,

being sent.

 

 

 

4026, and 3340.

 

b) There was a control problem at the time

b)

Program “System Off Normal” report in address

 

 

the report should have been sent. If this

 

3347.

 

 

is the case, the communicator test

 

 

 

 

report will not be sent. Instead, the

 

 

 

 

control will send the “System Off

 

 

 

 

Normal” report.

 

 

 

 

 

 

 

15.3 Zone Problems

Symptom

Probable Cause

Possible Solution

 

 

 

Fire Alarm displays on keypad but

In Commercial Fire Mode, fire alarms must

Enter a valid disarm PIN and press #, then enter a

no zone numbers are displayed.

be silenced before the zone number will

valid disarm PIN and press # again to display the

 

display.

zones.

 

 

 

Every other zone displays Not Ready.

Zone Programming is incorrect.

Program as a multiple zone input for DS7432 or

 

 

DS7460, a single zone input for contacts and

 

 

sensors, or program as a DS7465.

 

 

 

Page 88 P/N: F01U035325-01

Copyright © 2007 Bosch Security Systems, Inc.

DS7400Xi (4+) Reference Guide

Page 88
Image 88
Bosch Appliances DS7445I, DS7447E, DS7400XI Reporting Problems, Zone Problems, Symptom, Fire Alarm displays on keypad but

DS7445I, DS7447, DS7400XI, DS7447E specifications

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