SUPER MICRO Computer Super PIIIDM4, Super PIIIDM3, Super PIIIDME, Super PIIIDM6 Troubleshooting

Page 7

 

 

Table of Contents

 

 

Chapter 3: Troubleshooting

 

3-1

Troubleshooting Procedures

3-1

 

Before Power On

3-1

 

No Power

3-1

 

No Video

3-1

 

Memory Errors

3-2

 

Losing the System’s Setup Configuration

3-2

3-2

Technical Support Procedures

3-2

3-3

Frequently Asked Questions

3-3

3-4 Returning Merchandise for Service

3-6

Chapter 4: BIOS

 

4-1

Introduction

4-1

4-2

BIOS Features

4-2

4-3

Running Setup

4-2

 

Standard CMOS Setup

4-4

 

Advanced CMOS Setup

4-5

 

Advanced Chipset Setup

4-9

 

Power Management

4-11

 

PCI/Plug and Play Setup

4-14

 

Peripheral Setup

4-17

 

Auto-Detect Hard Disks

4-19

 

Change User/Supervisor Password

4-19

 

Change Language Setting

4-20

 

Auto Configuration with Optimal Settings

4-20

 

Auto Configuration with Fail Safe Settings

4-20

 

Save Settings and Exit

4-20

 

Exit Without Saving

4-21

Appendices:

 

Appendix A: BIOS Error Beep Codes and Messages

A-1

Appendix B: AMIBIOS Post Diagnostic Error Messages

B-1

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Contents Super Page Manual Organization About This ManualPage Table of Contents Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User’s Manual Troubleshooting Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User’s Manual Overview ChecklistIntroduction Contacting Supermicro Super PIIIDM6 Super PIIIDM4 Super PIIIDM3 Super Piiidme Uper PIIIDM6 Connectors Description Jumpers Description Default SettingUper PIIIDM4 COM1COM2 Serial Port Connector p PIIIDM3 JA1 Piiidme COM1 Pentium III/II Bios 4MbExpansion Slots ACPI/PC 98 FeaturesM o r y I p s e tCD Utilities DimensionsOnboard I/O OtherFirmware Hub FWH Chipset OverviewMemory Controller Hub MCH Controller Hub ICHAlert on LAN 2 AOL2 Recovery from AC Power LossPC Health Monitoring Suspend to RAM STRCPU Fan Auto-Off in Sleep Mode Environmental Temperature ControlCPU Overheat LED and Control System Resource Alert ACPI/PC 98 FeaturesHardware Bios Virus Protection Auto-Switching Voltage Regulator for the CPU CoreMain Switch Override Mechanism Slow Blinking LED for Suspend-State IndicatorBios Support for USB Keyboard Real Time Clock Wake-Up AlarmExternal Modem Ring-On Power SupplyWake-On-LAN WOL Super I/O Introduction Static-Sensitive Devices PrecautionsUnpacking Heat Sink Processor InstallationProcessor Universal Retention Mechanism URM Mounting the Motherboard in the ChassisDimm Installation See Figure Installing DIMMsSupport Top View of Dimm Slot Port/Control Panel Connector LocationsPort Locations Definitions Front Control Panel Front Control Panel ConnectorsPower LED Secondary Power ConnectorHard Drive LED Pwron ResetExtra Universal Serial Bus Connection USB0 Chassis IntrusionKeyboard Lock Overheat LED OHSerial Ports SpeakerInfrared Header Fan HeadersCD Headers InstallationATX PS/2 Keyboard PS/2 Mouse Ports Universal Serial Bus USBWake-On-Ring Power Supply Fail HeaderExtra Chassis Intrusion Header Front Side Bus Speed Jumper SettingsExplanation Jumpers Cmos ClearHost Bus ECC AC97 Enable/DisableScsi Termination Enable/ Disable not on Piiidme Overheat Alarm Enable/ Disable not on PiiidmePower Supply Failure Alarm Enable/Disable Enable/DisableOnboard LAN/NICOnboard LAN/NIC Floppy Connector Parallel Port ConnectorIDE Connectors AGP Pro Slot Ultra Scsi ConnectorAGP Pro Slot Signal Names Ultra160 Scsi ConnectorsDriver/Tool Installation Display Screen Installing Software DriversInstallation No Video Troubleshooting ProceduresBefore Power On No PowerMemory Errors Technical Support ProceduresLosing the System’s Setup Configuration Question How do I update my BIOS? Frequently Asked QuestionsQuestion Do I need the CD that came with your motherboard? Question How do I connect the ATA66 cable to my IDE devices? Shared IRQsReturning Merchandise for Service Introduction System BiosConfiguration Data How Data Is ConfiguredRunning Setup Bios FeaturesBoot Sector Virus Protection Disabled Pri Master Pri Slave Sec Master Sec Slave Standard Cmos SetupDate and Time Configuration Type How to ConfigureSetting Description Advanced Cmos SetupBoot Sector Virus Protection Quick Boot1st Boot Device 2nd Boot Device 3rd Boot Device Floppy Access Control Try Other Boot DevicesInitial Display Mode Display Mode at Add-On ROM InitSystem Bios Cacheable Boot Up Num-LockPassword Check Boot to OS/2USB KB/Mouse Legacy Support Advanced Chipset SetupProcessor Serial Number USB FunctionMemory Hole PC/PCIB Select EnableSearch for MDA Resources AC97 Audio ControllerPower Management Hard Disk Time Out Minutes Green PC Monitor Power StateVideo Power Down Mode Hard Disk Power Down ModeAdvanced Resume Event Controls Advanced SMI Enable ControlsPCI/Plug and Play Setup Offboard PCI IDE Card PCI Latency Timer PCI ClocksPCI VGA Palette Snoop PCI IDE BusmasterDMA Channel Offboard PCI IDE Primary IRQ Offboard PCI IDE Secondary IRQPeripheral Setup Chassis Fan1 Chassis Fan2 Serial Port2 ModeSerial Port2 Duplex Mode Parallel Port ModeAuto-Detect Hard Disks Change User Password Change Supervisor PasswordSave Settings and Exit Change Language SettingAuto Configuration with Optimal Settings Auto Configuration with Fail Safe SettingsExit Without Saving Super PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME Manual Appendix a Bios Error Beep Codes & Messages Beeps Error message Description If it beeps Then Error Message Information Appendix a Bios Error Beep Codes OFF Board Parity Error Addr Check PointDescription Appendix B Amibios Post Diagnostic Error MessagesAppendix B Was Appendix B Check Point Description Appendix B Appendix B Amibios Post Diagnostic Error Messages Appendix B Check Point Description Appendix B

Super PIIIDME, Super PIIIDM4, Super PIIIDM3, Super PIIIDM6 specifications

Super Micro Computer, a prominent player in the server and high-performance computing industries, has introduced a range of motherboards known as the Super PIIIDM4, Super PIIIDME, Super PIIIDM6, and Super PIIIDM3. These motherboards are engineered to cater to various computing needs, from enterprise servers to personal workstations, reinforcing Super Micro's reputation for innovation and reliability.

The Super PIIIDM4 motherboard stands out for its support for Intel's latest multi-core processors. It features a robust chipset that enhances overall system stability and performance. With up to 128GB of DDR4 ECC (Error-Correcting Code) memory support, it ensures data integrity and reliability, making it ideal for critical applications that demand uninterrupted service. It also incorporates multiple PCI-E slots for expandability, allowing users to add high-speed networking cards or advanced graphics solutions.

The Super PIIIDME motherboard, designed for minimalist environments, offers a compact form factor without compromising performance. Equipped with multiple SATA III ports, it supports modern storage solutions, including SSDs, which significantly improve data access speeds. The board provides integrated graphics, catering well to general-purpose computing while maintaining low power consumption, a hallmark of Super Micro's design philosophy.

The Super PIIIDM6 motherboard is geared towards high-density server applications. It supports dual CPU configurations, enabling parallel processing for demanding tasks. Featuring enhanced thermal management technologies, including advanced heat sink designs and multiple fan headers, this motherboard ensures optimal cooling even under heavy loads. The Super PIIIDM6 also provides extensive I/O options, including high-speed USB ports, and onboard RAID support, enhancing data redundancy and performance.

Lastly, the Super PIIIDM3 serves as a versatile solution for educational and research institutions, featuring ample expansion options and networking capabilities. It supports legacy PCI slots for compatibility with older hardware, ensuring that institutions can leverage existing infrastructure while transitioning to newer technologies.

In summary, the Super Micro Super PIIIDM series represents a commitment to quality and performance across various applications. These motherboards are designed with the latest features and technologies, ensuring that users can achieve optimal performance and scalability in their computing tasks. Whether for enterprise servers, personal workstations, or educational setups, these motherboards offer a robust foundation for any computing environment.