SUPER MICRO Computer X8ST3-F, X8STE user manual Technical Support Procedures, Memory Errors

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Memory Errors

Losing the System’s Setup Configuration3-2 Technical Support ProceduresManual backgroundManual backgroundManual backgroundManual background X8ST3-F/X8STE User's Manual

2.Use the speaker to determine if any beep codes exist. (Refer to Appendix A for details on beep codes.)

3.Remove all memory modules and turn on the system. (If the alarm is on, check the specs of memory modules, reset the memory or try a different one.)

Memory Errors

1.Make sure that the DIMM modules are properly installed and fully seated in the slots.

2.You should be using unbuffered ECC or non-ECC DDR3 (1.5V) 1333/1066/800 MHz memory (recommended by the manufacturer). Also, it is recommended that you use the memory modules of the same type and speed for all DIMMs in the system.

3.Check for bad DIMM modules or slots by swapping modules between slots to see if you can locate the faulty modules.

4.Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1.Please be sure to use a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Section 1-5 for details on recommended power supplies.

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the Setup Configuration problem, contact your vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please make sure that you have followed all the steps listed below. Also, Note that as a motherboard manufacturer, Supermicro does not sell directly to end users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our website (http://www.supermicro.com/support/faqs/) before contacting Technical Support.

2.BIOS upgrades can be downloaded from our website at (http://www.supermicro.

3-2

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Contents X8ST3-F X8STE Revision 1.0bUSER’S MANUAL Printed in the United States of America About This Motherboard PrefaceManual Organization Conventions Used in the Manual Contacting Supermicro HeadquartersEurope Asia-PacificTable of Contents Chapter 2 InstallationPreface Chapter 1 IntroductionTable of Contents Chapter 3 Troubleshooting Chapter 4 BIOSAppendix A POST Error Beep Codes Appendix B Installing the Windows OSChapter Introduction Checklist1-1 Overview X8ST3-F Image Important Notes to the User Motherboard LayoutDefault Setting X8ST3-F/X8STE Quick ReferenceX8ST3-F/X8STE Jumpers JumperX8ST3-F/X8STE LED Indicators X8ST3-F/X8STE Headers/ConnectorsConnector X8ST3-F/X8STE JumpersMotherboard Features MemoryChipset Expansion SlotsBIOS Power ConfigurationFloppy Drive SAS Connections for the X8ST3-F onlyDimensions PC Health MonitoringSystem Management CD UtilitiesChapter 1 Introduction 1-10 X8ST3-F/X8STE System Block DiagramRJ45 1-2 Chipset Overview 1-111-4 Power Configuration Settings Recovery from AC Power LossSlow Blinking LED for Suspend-State Indicator 1-3 PC Health Monitoring1-5 Power Supply BIOS Support for USB KeyboardMain Switch Override Mechanism Wake-On-LAN WOL1-7 Overview of the Winbond WPCM450 Controller 1-6 Super I/O1-14 1-15 The WPCM450 also includes the following featuresOne X-Bus parallel interface for expansion I/O connections Three ADC inputs, Analog and Digital Video outputs1-16 Chapter Installation Precautions2-1 Static-Sensitive Devices Unpacking2-2 Processor and Heatsink Installation Installing an LGA 1366 ProcessorSocket Clip Plastic CapLoad Plate CPU CPU SocketAlign CPU keys with socket keys Install the Heatsink Bracket on the reverse side of the board Installing a Passive CPU Heatsink #SNK-P0037Heatsink Bracket BKT-0023L, for screw-type heatsink only Passive Heatsink Removal 2-3 Mounting the Motherboard into the Chassis Installation InstructionsTools Needed 2-4 Installing and Removing the Memory Modules Installing & Removing DIMMsInstalling and Removing DDR3 Memory Front ViewMaximum Memory Possible Memory SupportDIMM Module Population Configuration Possible System Memory Allocation & Availability 2-5 Connectors/IO Ports Back Panel Connectors and IO PortsBack Panel Connectors 2-102-11 ATX PS/2 Keyboard and PS/2 Mouse PortsMouse Keyboard2-12 Universal Serial Bus USBBack Panel USB 0/1 Pin Definitions Front Panel USB 2, 3, 4/5, 6/72-13 Ethernet PortsNC No Connection 1. LAN1 2. LAN2 3 . I P M I D e d i c a t e d L A N X8ST3-F onlySerial Ports 2-141. COM1 2. COM2 2-15 Video Connector1. VGA Front Control Panel JF1 Header Pins2-16 Power LED Front Control Panel Pin Definitions2-17 NMI Button2-18 NIC1/NIC2 LED IndicatorsHDD LED Power Fail LED 2-19Overheat OH/Fan Fail LED A. OH/Fan Fail LED B. PWR Supply FailReset Button Power Button2-20 A. Reset Button B. PWR Button2-6 Connecting Cables ATX Main PWR & CPU PWR Connectors2-21 Required A. 24-Pin ATX Main PWR B. 8-Pin Processor PWRFan Headers 2-22E. Fan5 2-23 Internal BuzzerSpeaker A. Internal Buzzer B. Speaker2-24 Overheat/Fan Fail LEDChassis Intrusion A. Overheat/Fan Fail LED B. Chassis IntrusionPower Supply I2C Connector Onboard Power LED2-25 A. PWR SMB B. PWR LEDAlarm Reset 2-26T-SGPIO 0/1 & 3-SGPIO 0/1 Headers D. 3-SPGIO 1 X8ST3-F only E. Alarm Reset2-27 Wake-On-LANI-Button A. WOL B. I-Button2-7 Jumper Settings LAN Port Enable/DisableExplanation of Jumpers 2-28Watch Dog Enable/Disable 2-29CMOS Clear A. Clear CMOS B. Watch Dog EnableBMC VGA Enable 2-30SMB to PCI-X/PCI-E Slots Speeds C. VGA Enable2-31 USB Wake-UpA. BP USB 0/1 Wake-up B. FP USB 4/5, 6/7 Wake-up C. FP USB 2, 3 Wake-upSAS Enable/Disable X8ST3-F Only 2-32SAS RAID Mode Select X8ST3-F Only A. RAID Enable B. SAS RAID Mode Se- lect2-33 BMC IPMI Enable X7ST3-F onlyA. BMC Enable 2-8 Onboard Indicators IPMI LANLAN 1/LAN 2 LEDs IPMI Dedicated LAN LEDs X8ST3-F Only2-35 SAS Activity LED X8ST3-F OnlySAS Heartbeat LED X8ST3-F Only A. SAS Heartbeat B. SAS ActivityOnboard PWR LED Indicator LED Settings 2-36A. Onboard PWR LED SATA Connectors 2-9 Serial ATA and Floppy Drive Connections2-37 A. I-SATA 0~12-38 Floppy ConnectorA. Floppy Chapter Troubleshooting 3-1 Troubleshooting ProceduresBefore Power On No PowerMemory Errors 3-2 Technical Support ProceduresLosing the System’s Setup Configuration 3-3 Frequently Asked Questions Question How do I update my BIOS?Question What type of memory does my motherboard support? com/support/bios3-4 Returning Merchandise for Service Question Whats on the CD that came with my motherboard?Chapter BIOS Starting BIOS Setup UtilityHow To Change the Configuration Data 4-1 IntroductionStarting the Setup Utility 4-2 Main SetupSystem Time/System Date Processor System MemoryAMIBIOS Version Build Date Physical Count Logical Count4-3 Advanced Setup Configurations BOOT FeatureQuick Boot Quiet BootWait For F1 If Error Restore on AC Power LossProcessor & Clock Options Hit Del Message DisplayHardware Prefetcher Available when supported by the CPU Adjacent Cache Line Prefetch Available when supported by the CPUIntel Virtualization Technology Available when supported by the CPU Simultaneous Multi-Threading Available when supported by the CPUIntel TurboMode Tech Available if Intel EIST technology is Enabled Intel Turbo Boost Configuration Turbo Ratio Limit ProgramIntel EIST Technology 1 - Core Ratio LimitC-State package limit setting Intel C-STATE ArchitectureC1E Support C-STATE TechQPI and IMC Configuration Advanced Chipset ControlDCA Prefetch Delay QPI Links Speed4-10 Demand ScrubbingPatrol Scrubbing Throttling - Open LoopHigh Performance Event Timer 4-11Air Flow AltitudeActive State Power Management 4-12USB Functions USB 2.0 ControllerIDE / Floppy Configuration SATA#1 ConfigurationConfigure SATA#1 as SATA#2 Configuration4-14 TypeLBA/Large Mode Block Multi-Sector TransferDMA Mode 4-15S.M.A.R.T. For Hard disk drives PCI/PnP Configuration PCI Latency TimerEnabled Load Onboard LAN1 Option ROM, Load Onboard LAN2 Option ROM 4-16Super IO Device Configuration Remote Access ConfigurationRemote Access 4-17Hardware Health Configuration Redirection After BIOS POSTCPU Overheat Alarm 4-184-19 CPU TemperatureACPI Configuration Disabled PS/2 KB/MS Wake-Up4-20 Fan Speed Control ModesIPMI Configuration X8ST3-F Only ACPI Version FeaturesSet LAN Configuration 4-21Set PEF Configuration 4-22Event Log Configuration BMC Watch Dog Timer ActionBMC WatchDog TimeOut MinSec 4-234-4 Security Settings Supervisor PasswordUser Password Change Supervisor Password4-5 Boot Configuration Boot Device PriorityBoot Sector Virus Protection 4-254-6 Exit Options Removable DrivesCD/DVD Drives 4-26Load Optimal Defaults Load Fail-Safe Defaults4-27 Discard Changes and Exit4-28 Appendix A POST Error Beep Codes Recoverable POST Error Beep CodesPage Appendix B Installing the Windows OS B-1 Installing the Windows OS for Systems with RAID FunctionsB-2 Installing the Windows OS for Systems without RAID Functions C-1 Installing Drivers Appendix C Software Installation InstructionsDriver/Tool Installation Display Screen C-2 Configuring Supero Doctor Supero Doctor III Interface Display Screen-I Health InformationSupero Doctor III Interface Display Screen-II Remote Control X8ST3-F/X8STE Users Manual Disclaimer continued