Symantec 5.1 manual About CommandCentral documentation, About CommandCentral Storage documentation

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30Getting started with the CommandCentral family

Where to find more information about CommandCentral

Diagnostic tools are also available to assist in troubleshooting problems associated with the product. These tools can be downloaded from the Symantec FTP site.

The following troubleshooting tools are available specifically for use with

CommandCentral Storage:

■Run the getinfo script (on UNIX)

■Point to the Serverport and gather data using a browser (on Windows)

For license information, software updates and sales contacts, visit the following Web site:

https://licensing.symantec.com

About CommandCentral documentation

For information about CommandCentral product documentation, refer to the following:

■About CommandCentral Storage documentation

■About CommandCentral Storage Change Manager documentation

■About CommandCentral Enterprise Reporter documentation

About CommandCentral Storage documentation

The following guides provide information about CommandCentral Storage:

CommandCentralAdministrator’s Provides information about administering the

Guide	product—for example, managing licenses and user
	accounts, configuring product components, and working
	with diagnostic information.
CommandCentral Getting Started	Provides a high level overview of how you can use
Guide	CommandCentral Storage.
CommandCentral Hardware and	Provides setup requirements for applications and
Software Configuration Guide	devices and instructs you how to configure
	CommandCentral Storage to discover them.
CommandCentral Hardware and	Lists the devices and applications that CommandCentral
Software Compatibility List	Storage supports.
CommandCentral Installation	Instructs you how to install CommandCentral Storage.
Guide
CommandCentral Storage	Instructs you how to upgrade 4.x managed hosts to 5.x.
Migration Guide

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Contents Veritas CommandCentral Getting Started Guide CommandCentral Getting Started Guide Legal NoticeSymantec Corporation Stevens Creek Blvd Cupertino, CA Technical Support Contacting Technical SupportCustomer service Licensing and registrationMaintenance agreement resources Additional enterprise servicesAbout the CommandCentral family This document includes the following topicsAbout Veritas CommandCentral Storage What’s new in CommandCentral Storage Management and discoveryEnhanced agentless discovery of storage resources Improved Data Module file scanning Discovery of replication objects for HP EVA storage arraysReporting Sybase ASE 15 supportAdded in-context performance reports for certain objects VxVM volumes InstallationAdded the Switch Port Usage Trend report New sample ad hoc reportsWindows Server 2008 support Reduced media and install footprint for the managed hostOther enhancements Red Hat Linux 5.0 supportAbility to set new managed hosts in unmanaged state Hotfix deployment mechanismWhat you can do with CommandCentral Storage Managing the storage network introductionStorage network technologies Storage administrator requirements Storage virtualizationPolicies for managing resources Discovery of storage resourcesVersatile displays of information about storage resources Data collectionAbout Veritas CommandCentral Storage Change Manager Storage provisioningWhat you can do with CommandCentral Storage Change Manager About Veritas CommandCentral Enterprise Reporter How CommandCentral Storage Change Manager worksReport types and scopes Inclusion of NetApp unified storage device data Whats new in CommandCentral Enterprise Reporter 5.0 MP1Data rollup enhancements Inclusion of custom storage object attributesData source preparation enhancements Storage tier rule builder enhancementsReporting enhancements Data rollup view enhancementsNetApp Volumes Dashboard customization with selected reportsNew package and metrics Report access enhancements What you can do with CommandCentral Enterprise ReporterSSL mode Security enhancementsHow CommandCentral Enterprise Reporter works Getting CommandCentral up and running System requirements for CommandCentralSupported operating systems for CommandCentral Installation overview Web browser support for the CommandCentral ConsoleComponent Operating systems supported Where to find more information about CommandCentral CommandCentral on the WebGetting help About CommandCentral documentation About CommandCentral Storage documentationAbout CommandCentral Storage Change Manager documentation About CommandCentral Enterprise Reporter documentation Commenting on product documentationStoragemanagementdocs@symantec.com Page See CommandCentral Storage Alert Manager FlexVol volumes. See also volumeSee CommandCentral Storage Alarm Service Database and Veritas NetBackup are examples of applicationsSee Symantec Product Authorization Service To configuration settingsSee Symantec Product Authentication Service See Command Central Configuration UtilityKernel-to-kernel broadcasts Service commands and queriesVirtualization servers Users can monitor, define, and modify policiesSee CommandCentral Storage database Groups. Contrast with unconfigured storageSee CommandCentral Storage Console Data to users through a standard Web browserAlso OS handle Data is stored in the CommandCentral Storage databaseThat store data. Also storage device Extended discoveryHas occurred for one or more objects on the storage network Feature. See also discoveryAt least one FC switch and may also contain zones Information about them. See also discoveryOn specific applications Displays the correct object typeGroup Explorer was known as the Mgex explorerPage Available storage Accessibility from specified SAN-attached hostsSee Veritas NetBackup Was known as the AgentPage Extent pool storage array That acts as a virtual subvolume with special attributesTypes for storage, networking, and application services Component such as an IP address or mounted file systemStorage device fixed disk attached to a Scsi bus Routinely whenever an in-band explorer executesTo peripheral devices such as disk and media drives Several managed hostsSee SAN Language or protocolSee also hard zoning See deviceBetween them Symantec Product Authentication ServiceMark that is recorded between backup images on a tape Console Task Status tabSee Vail SecuritySee NetApp unified storage A wide range of applications in multiplatform environmentsApplications as if it were a physical computer They were fabric capableCorresponds to the system’s host name. See also IP address See virtual fabricAn extent pool. See also extent pool See Veritas Volume ManagerSee CommandCentral Storage Web Engine Aggregate’s disks and RAID groups. See also aggregateCommandCentral Glossary