SonicWALL none Accessing Technical Support, Viewing Help Topics, Double-clickAdd/Remove Programs

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Accessing Technical Support

Selecting Help>Technical Support accesses the SonicWALL Support site at http://www.sonicwall.com/support/

The SonicWALL Support site offer a full range of support services including extensive online resources and information on SonicWALL’s enhanced support programs.

Viewing Help Topics

Selecting Help>Help Topics displays SonicWALL Global VPN Client help system window. You can access help topics using the following options:

Contents - displays help in a table of contents view.

Index - displays help in an alphabetical topic view.

Search - allows you to search the help system using keywords.

Uninstalling the SonicWALL Global VPN Client (Windows 98 SE)

You can easily uninstall the SonicWALL Global VPN Client and choose to save or delete your VPN connection policies as part of the uninstall process.

To uninstall the SonicWALL Global VPN Client:

Alert! You must exit the SonicWALL Global VPN Client before uninstalling the program.

1.Launch the Windows Control Panel

2.Double-clickAdd/Remove Programs.

3.Select SonicWALL Global VPN Client and then click Change/Remove. The SonicWALL Global VPN Client Setup Wizard appears.

4.In the Confirm File Deletion dialog box, click OK to confirm the removal of the SonicWALL Global VPN Client.

5.Choose Delete all individual user profiles if you want to delete all you existing VPN connection profiles. If you leave this setting unchecked, the VPN connection profiles are saved and appear again when you install the SonicWALL Global VPN Client at another time.

6.Choose Retain MAC Address if you want to retain the same SonicWALL VPN Adapter MAC address the next time you install the Global VPN Client. Click Next.

Alert! If you are upgrading SonicWALL Global VPN Client from an earlier version to 4.0 and want to use the Retain MAC Address uninstall feature of the SonicWALL Virtual Adapter, you must uninstall the earlier version before installing Global VPN Client 4.0.

7.After the Global VPN Client is removed, select Yes, I want to restart my computer now, and then click Finish.

Configuring SonicWALL Security Appliances for Global VPN Clients

SonicWALL’s GroupVPN policy provides the automatic provisioning of SonicWALL Global VPN Client from the SonicWALL security appliance. The GroupVPN policy is only available for SonicWALL Global VPN Clients. SonicWALL GroupVPN supports two IPSec keying modes: IKE using shared secret and IKE using 3rd Party Certificates.

Once you create the GroupVPN policy, you configure GroupVPN to automatically provision SonicWALL Global VPN Clients by downloading the policy, or exporting the policy file for manual installation in the SonicWALL Global VPN Client.

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Contents Global VPN Client Administrators Guide Table of Contents Managing VPN Connection Policies Configuring SonicWALL Security Appliances forCommand Line Interface Appendix a Creating and Deploying the Default.rcf File forAppendix B SonicWALL Global VPN Client Installation Using InstallShield Silent Response FileAppendix E- Log Viewer Messages Appendix D Installing the Global VPN Client with aSonicWALL Global VPN Client SonicWALL Global VPN Client FeaturesNew Features in SonicWALL Global VPN Client SonicWALL Global Security Client and Global VPN Client Using the Right Administrator’s GuidesAbout this Guide Global VPN Client Enterprise/Global Security ClientSonicWALL Pocket Global VPN Client Conventions Used in this GuideIcons Used in this Guide Copyright NoticeLimited Warranty Installing the SonicWALL Global VPN ClientUsing the Setup Wizard Installing the SonicWALL Global VPN Client Understanding VPN Connection Policies Adding VPN Connection PoliciesCreating a VPN Connection Policy Using the New Connection WizardUnderstanding Digital Certificates Select Remote Access or Office Gateway and then click Next Importing a VPN Configuration File Configuring a Dial-Up VPN Connection Making VPN Connections Launching the SonicWALL Global VPN ClientConnecting changes to Provisioning Accessing Redundant VPN Gateways Enabling a VPN ConnectionEstablishing Multiple Connections Selecting a Certificate Username and Password AuthenticationEntering a Pre-Shared Key Connection Warning Disabling a VPN ConnectionChecking the Status of a VPN Connection Creating a VPN Policy Shortcut Open SonicWALL Global VPN Client Opens the program window Specifying Global VPN Client Launch OptionsManaging the Global VPN Client System Tray Icon General Managing VPN Connection Policy PropertiesUser Authentication Peer Information Dialog Box PeersManaging VPN Connection Policy Properties Activity Virtual IP ConfigurationStatus ConnectionDeleting a Connection Policy Managing VPN Connection PoliciesArranging Connection Policies Renaming a Connection PolicyManaging Certificates Troubleshooting the SonicWALL Global VPN ClientUnderstanding the Global VPN Client Log Type The type of message Information, Error, or WarningConfiguring Auto-Logging Configuring the LogGenerating a Help Report Double-clickAdd/Remove Programs Accessing Technical SupportUninstalling the SonicWALL Global VPN Client Windows 98 SE Viewing Help TopicsGroup VPN Connections Supported by Each SonicWALL Model SonicWALL Global VPN Client LicensesGlobal VPN Client License Support by SonicWALL Model Select Global VPN Client from the Applicable Services menuActivating Your SonicWALL Global VPN Clients Downloading Global VPN Client Software and DocumentationSoftware License Agreement for Sonicwall Globalvpn Client Exports License Miscellaneous SonicWALL Global VPN Client Support How the Global VPN Client uses the default.rcf FileDeploying the default.rcf File Replace the Existing SonicWALL Global VPN Client.rcf File Flags Creating the default.rcf FileDefault.rcf File Tag Descriptions SWClientPolicy version =9.0Page Flags Peer Sample default.rcf FileSWClientPolicy SWClientPolicy version=9.0 ConnectionsPeer Connection Peer Connection Connections /SWClientPolicy Creating the Silent Installation Troubleshooting the deafult.rcf FileSetup.exe -s -f1path\ResponseFile Playing Back the Silent InstallationUsing Setup.log to Check for Errors Setup.exe -sCommand Line Examples Command Line OptionsLog Viewer Messages Appendix E- Log Viewer MessagesDiffie-Hellman group generator length has not been set Failed to build dead peer detection packet Failed to construct quick mode hash payload Failed to find Oakley group specified in the SA payload Failed to set the Ipsec ESP attributes into the phase 2 SA Is not a valid XAuth status Info Peer certificate missing key value Received invalid message ID notify Sending phase 2 delete for SA lifetime for phase 2 is seconds Received an unencrypted packet when crypto active SonicWALL Global VPN Client 4.0 Administrator’s Guide SonicWALL, Inc Rev C, 10/07

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SonicWALL is a leading cybersecurity company that specializes in providing advanced network security solutions, primarily focused on firewalls and unified threat management. Established in 1991, SonicWALL has become synonymous with high-performance security and is particularly well-regarded for its adaptable solutions that cater to businesses of all sizes.

One of the main features of SonicWALL products is their next-generation firewall technology. These firewalls combine traditional firewall capabilities with modern security features such as intrusion prevention, malware protection, and content filtering. This enables businesses to comply with regulatory requirements while safeguarding their networks against ever-evolving cyber threats. SonicWALL's firewalls are equipped with advanced security protocols that offer deep packet inspection, allowing them to analyze the data flowing through the network meticulously.

SonicWALL's Cloud App Security is another significant component of its technology suite. This service secures cloud applications by providing essential tools that help protect against data breaches and insecure usage. Through broad compatibility with various cloud services, businesses can maintain security without sacrificing the efficiency and productivity benefits that cloud applications provide.

In terms of characteristics, SonicWALL emphasizes simplicity and ease of management. Their products are designed with intuitive user interfaces that simplify configuration and ongoing management. This allows even non-technical users to manage complex security protocols effectively. The SonicWALL Global Management System (GMS) enables centralized management for multiple appliances, ensuring that administrators can monitor their entire network security posture from a single dashboard.

SonicWALL also incorporates advanced threat detection technologies, including its Capture Advanced Threat Protection (ATP) service. Capture ATP leverages deep learning and sandboxing techniques to identify and isolate potential threats before they can affect the network. This proactive approach to security enables businesses to respond to new threats in real-time, enhancing overall protection.

Furthermore, SonicWALL offers scalable solutions, making it a suitable choice for both small businesses and large enterprises. Organizations can select from a range of appliances and services that can be easily scaled as their needs evolve. With a strong focus on customer support and continual innovation, SonicWALL remains a trusted partner in the sphere of network security. Overall, SonicWALL's blend of advanced features, user-friendly management, and robust technologies makes it a formidable player in the cybersecurity landscape.