SonicWALL Troubleshooting VPN Client and Checking Warranty

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Troubleshooting the deafult.rcf File

.

Table 2: Troubleshooting the default.rcf File

Issue

Solution

 

 

If there are any incorrect entries or typos in your

Ensure that the file does not contain any non-ASCII

default.rcf file, the settings in the default.rcf file will

characters. The SonicWALL Global VPN

not be incorporated into the Global VPN Client, and no

Client.rcf file created by the default.rcf file must

connection profiles will appear in the Global VPN Client

be deleted from the \ directory and the default.rcf

window. The error message Failed to parse

file edited to correct the errors.

configuration <file> will appear in the Global VPN

 

Client Log Viewer, or the following error message will

 

be displayed when attempting to import the file: “Could

 

not import the specified configuration file. The file

 

appears to be corrupt.”

 

 

 

The default.rcf file cannot have an attribute of READ

The SonicWALL Global VPN Client.rcf file

Only.

created by the default.rcf file must be deleted from

 

the \ directory and the default.rcf file Read Only

 

attribute removed to correct the error.

 

 

The Peer Name, <Default Gateway> displays the

When setting the Peer Name to the special case of

following error message when attempting to connect:

<Default Gateway>, the tag for

Failed to convert the Peer name <Default

<UseDefaultGWAsPeerIP> must be set to 1. The

Gateway> to an IP address”.

SonicWALL Global VPN Client.rcf file created by

 

the default.rcf file must be deleted from the \

 

directory.

 

 

Appendix B - SonicWALL Global VPN Client Installation Using the InstallShield Silent Response File

A normal (non-silent) installation of the SonicWALL Global VPN Client receives the necessary input from the user in the form of responses to dialog boxes. However, a silent installation does not prompt the user for input. A silent installation must get its user input from a different source. That source is the InstallShield Silent Response File (.iss file). This response file contains the information that an end user would enter as responses to dialog boxes when running a normal setup. A silent setup reads the necessary input from the response file at run time. The following instructions explain how to create and execute a silent installation of the SonicWALL Global VPN Client.

Creating the Silent Installation

The format of response files resembles that of an .ini file, but the response file has an .iss extensions. A response file is a plain text file consisting of sections containing data entries. To create a response file, simply run the setup with the -rcommand line parameter:

Setup.exe –r

Setup records all your installation choices in Setup.iss and places the file in the Windows folder. To use this response file in a normal installation, copy it into the default install location (normally Disk1 or the same folder as Setup.ins).

Appendix B - SonicWALL Global VPN Client Installation Using the InstallShield Silent Response File Page 47

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Contents Global VPN Client Administrators Guide Table of Contents Configuring SonicWALL Security Appliances for Managing VPN Connection PoliciesAppendix a Creating and Deploying the Default.rcf File for Appendix B SonicWALL Global VPN Client Installation UsingInstallShield Silent Response File Command Line InterfaceAppendix D Installing the Global VPN Client with a Appendix E- Log Viewer MessagesSonicWALL Global VPN Client Features SonicWALL Global VPN ClientNew Features in SonicWALL Global VPN Client Using the Right Administrator’s Guides About this GuideGlobal VPN Client Enterprise/Global Security Client SonicWALL Global Security Client and Global VPN ClientConventions Used in this Guide Icons Used in this GuideCopyright Notice SonicWALL Pocket Global VPN ClientInstalling the SonicWALL Global VPN Client Limited WarrantyUsing the Setup Wizard Installing the SonicWALL Global VPN Client Adding VPN Connection Policies Understanding VPN Connection PoliciesUsing the New Connection Wizard Understanding Digital CertificatesCreating a VPN Connection Policy Select Remote Access or Office Gateway and then click Next Importing a VPN Configuration File Configuring a Dial-Up VPN Connection Launching the SonicWALL Global VPN Client Making VPN ConnectionsAccessing Redundant VPN Gateways Enabling a VPN Connection Connecting changes to ProvisioningEstablishing Multiple Connections Username and Password Authentication Entering a Pre-Shared KeySelecting a Certificate Disabling a VPN Connection Checking the Status of a VPN ConnectionConnection Warning Creating a VPN Policy Shortcut Specifying Global VPN Client Launch Options Managing the Global VPN Client System Tray IconOpen SonicWALL Global VPN Client Opens the program window Managing VPN Connection Policy Properties GeneralUser Authentication Peers Peer Information Dialog BoxManaging VPN Connection Policy Properties Virtual IP Configuration StatusConnection ActivityManaging VPN Connection Policies Arranging Connection PoliciesRenaming a Connection Policy Deleting a Connection PolicyTroubleshooting the SonicWALL Global VPN Client Managing CertificatesType The type of message Information, Error, or Warning Understanding the Global VPN Client LogConfiguring the Log Configuring Auto-LoggingGenerating a Help Report Accessing Technical Support Uninstalling the SonicWALL Global VPN Client Windows 98 SEViewing Help Topics Double-clickAdd/Remove ProgramsSonicWALL Global VPN Client Licenses Group VPN Connections Supported by Each SonicWALL ModelSelect Global VPN Client from the Applicable Services menu Activating Your SonicWALL Global VPN ClientsDownloading Global VPN Client Software and Documentation Global VPN Client License Support by SonicWALL ModelSoftware License Agreement for Sonicwall Globalvpn Client Exports License Miscellaneous How the Global VPN Client uses the default.rcf File Deploying the default.rcf FileSonicWALL Global VPN Client Support Replace the Existing SonicWALL Global VPN Client.rcf File Creating the default.rcf File Default.rcf File Tag DescriptionsSWClientPolicy version =9.0 FlagsPage Sample default.rcf File SWClientPolicySWClientPolicy version=9.0 Connections Flags PeerPeer Connection Peer Connection Connections /SWClientPolicy Troubleshooting the deafult.rcf File Creating the Silent InstallationPlaying Back the Silent Installation Using Setup.log to Check for ErrorsSetup.exe -s Setup.exe -s -f1path\ResponseFileCommand Line Options Command Line ExamplesAppendix E- Log Viewer Messages Log Viewer MessagesDiffie-Hellman group generator length has not been set Failed to build dead peer detection packet Failed to construct quick mode hash payload Failed to find Oakley group specified in the SA payload Failed to set the Ipsec ESP attributes into the phase 2 SA Is not a valid XAuth status Info Peer certificate missing key value Received invalid message ID notify Sending phase 2 delete for SA lifetime for phase 2 is seconds Received an unencrypted packet when crypto active SonicWALL Global VPN Client 4.0 Administrator’s Guide SonicWALL, Inc Rev C, 10/07

none specifications

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