Limited Warranty

SMC's Limited Warranty

Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller. SMC may, at its own dis- cretion, repair or replace any product not operating as warranted with a similar or functionally equivalent product, during the applicable war- ranty term. SMC will endeavor to repair or replace any product returned under warranty within 30 days of receipt of the product.

The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products within 30 days of purchase from SMC or its Authorized Reseller. Registration can be accomplished via the enclosed product registration card or online via the SMC web site. Failure to register will not affect the standard limited warranty. The Limited Lifetime warranty covers a product during the Life of that Product, which is defined as the period of time during which the prod- uct is an 'Active' SMC product. A product is considered to be ‘Active’ while it is listed on the current SMC price list. As new technologies emerge, older technologies become obsolete and SMC will, at its dis- cretion, replace an older product in its product line with one that incor- porates these newer technologies. At that point, the obsolete product is discontinued and is no longer an 'Active' SMC product.

All products that are replaced become the property of SMC. Replacement products may be either new or reconditioned. Any replaced or repaired product carries either a 30-day limited warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible for any custom software or firmware, configuration infor- mation, or memory data of Customer contained in, stored on, or inte- grated with any products returned to SMC pursuant to any warranty. Products returned to SMC should have any customer-installed accesso- ry or add-on components, such as expansion modules, removed prior to returning the product for replacement. SMC is not responsible for these items if they are returned with the product.

Customers must contact SMC for a Return Material Authorization num-