SMC Networks VDSL2 manual Troubleshooting

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TROUBLESHOOTING

Note: The switch can accept up to four simultaneous Telnet sessions. If the maximum number of sessions already exists, an additional Telnet connection will not be able to log into the system.

A-4

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Contents TigerAccess EE Page TigerAccess EE Installation Guide Trademarks Limited Warranty SMC Networks, Inc Mason Irvine, CA Compliances FCC Class aFCC Part ViiIndustry Canada Class a CE Mark Declaration of Conformance for EMI and Safety EECViii PSE Alarm Safety ComplianceWarnhinweis Faseroptikanschlüsse Optische Sicherheit Power Cord Safety France and Peru onlyPower Cord Set Xii France et Pérou uniquementXiii Environmental Statement PurposeAudience Related PublicationsTable of Contents Making Network Connections XviAppendices XviiTables XviiiFigures XixFigures Chapter About Tigeraccess EE Switch OverviewAbout the Tigeraccess EE Switch Vdsl Technology Vdsl ApplicationSwitch Architecture Network Management OptionsDescription of Hardware RJ-21 Ports 1000BASE-T PortsManagement Port SFP SlotsOptional SFP Transceivers Ethernet-over-VDSL CPE Optional Equipment Console PortPort and System Status LEDs System Status LEDs Condition StatusPower Supply Socket Key FeaturesVdsl Features Ethernet Connectivity Management features include System FeaturesExpandability Chapter Network Planning Introduction to SwitchingApplication Examples Internet Connections Internet ConnectionsRemote Connections with Fiber Cable Making Vlan ConnectionsMaking Vlan Connections Application Notes Network Planning Installing the Switch Installing Additional Equipment Verifying Site RequirementInstalling Ethernet Cabling Equipment Checklist Package ContentsMounting Optional Rack-Mounting EquipmentAttaching the Brackets Desktop or Shelf Mounting Attaching the Adhesive FeetInstalling an Optional SFP Transceiver Inserting an SFP Transceiver into a SlotConnecting to a Power Source Power SocketConnecting to the Console Port Wiring Map for Serial CableWiring Map for Serial Cable Switch’s 8-Pin Null Modem PC’s 9-PinConnecting to the Console Port Installing the Switch Connecting RJ-21 Cables Chapter Making Network ConnectionsConnecting to the Punch-down Blocks Connecting to the Punch-down BlocksUsing Patch Panels Using Patch PanelsNetwork Wiring Connections Connecting Twisted-Pair DevicesCabling Guidelines Connecting to PCs, Servers, Hubs and Switches Customer Premises ConnectionsConnecting Fiber Optic Devices Connectivity Rules Making LC Port Connections1000BASE-T Cable Requirements Mbps Gigabit Ethernet Cable LengthsMaximum 1000BASE-T Gigabit Ethernet Cable Length Maximum 1000BASE-SX Gigabit Ethernet Cable LengthMbps Fast Ethernet Cable Lengths Mbps Ethernet Cable LengthsCable Labeling and Connection Records Appendix a Troubleshooting Diagnosing Switch IndicatorsTable A-1 Diagnosing Switch Indicators Symptom Possible Cause ActionFault is on Installation Power and Cooling ProblemsIn-Band Access Troubleshooting Appendix B Cables Twisted-Pair Cable and Pin Assignments10BASE-T/100BASE-TX Pin Assignments Pin MDI Signal Name MDI-X Signal NameTable B-1 10/100BASE-TX MDI and MDI-X Port Pinouts Straight-Through Wiring Figure B-2 Straight-through WiringCrossover Wiring Figure B-3 Crossover Wiring1000BASE-T Pin Assignments Table B-2 1000BASE-T MDI and MDI-X Port PinoutsCable Testing for Existing Category 5 Cable Adjusting Existing Category 5 Cabling to Run 1000BASE-TFiber Standards Pins Circuit Table B-4 RJ-21 Port Pin Assignments Vdsl Line connectorRJ-21 Port Pin Assignments DB-9 Port Pin Assignments Console Port Pin AssignmentsTable B-5 DB-9 Port Pin Assignments Console Port to 9-Pin DTE Port on PC Console to 25-Pin DTE Port on PCTable B-6 Console Port to 9-Pin DTE Port on PC Table B-7 Console to 25-Pin DTE Port on PCAppendix C Specifications Physical CharacteristicsVdsl Specifications Band Plan Up to 6 bands PortsSwitching Database 8K MAC address entries LEDs WeightTemperature Power SupplySwitch Features Management FeaturesStandards CompliancesSafety Compliances Table D-1 TigerAccess EE Products and Accessories Product Number DescriptionOrdering Information Glossary Glossary-11000BASE-T Auto-NegotiationGlossary-2 Glossary-3 Glossary-4 Glossary-5 Glossary-6 Transmission Control Protocol/Internet Protocol TCP/IPUser Datagram Protocol UDP Very high data rate Digital Subscriber Line VdslGlossary-7 Virtual LAN VlanGlossary-8 Index Index-1Index-2 Index-3 SFPIndex-4 Page For Technical SUPPORT, Call