product purchased from Teletronics you may receive a prompt replacement or refund, subject to the terms and conditions outlined below.
IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return Merchandise Authorization (RMA) number by filling out the RMA form. Products will not be accepted without an RMA number. All products being shipped to Teletronics for repair / refund / exchange must be freight prepaid (customer pays for shipping). For all under warranty repair/replacement, Teletronics standard warranty applies.
30-Day full refund or credit policy:
1.Product was purchased from Teletronics no more than 30 day prior to the return request.
2.All shipping charges associated with returned items are
3.Products are returned in their original condition along with any associated packaging, accessories, mounting hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.
Unfortunately Teletronics cannot issue credits for:
1.Products not purchased from Teletronics directly. If you purchased from a reseller or distributor you must contact them directly for return instructions.
2.Damaged items as a result of misuse, neglect, or improper environmental conditions.
3.Products purchased direct from Teletronics more than 30 days prior to a product return request.
To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.
Appendix C: Regulatory Information
Statement of Conditions
All Rights Reserved. Copyright 2006 Teletronics International, Inc.
2 Choke Cherry Road, Rockville, MD 20850 Tel: 301.309.8500 Fax: 301.309.8851