SMC Networks 10G manual Appendix a Troubleshooting, Diagnosing Switch Indicators

Page 59

APPENDIX A

TROUBLESHOOTING

Diagnosing Switch Indicators

	Table A-1 Troubleshooting Chart

Symptom		Action

Power LED is Off		• Check connections between the switch, the power
		cord, and the wall outlet.
		• Contact your dealer for assistance.
		• Contact SMC Technical Support.

Power LED is Amber		• Internal power supply has failed. Contact your local
		dealer for assistance.

Diag LED is Amber		• Power cycle the switch to try and clear the condition.
		• If the condition does not clear, contact your local
		dealer for assistance.

Stack Master LED is		• The stack has not completed its initial configuration.
Flashing Amber		Wait a few minutes for the process to complete.
		• If flashing continues, check that the Master Select
		button is pressed in on only one switch.
		• Check that all stacking cables are properly connected.

A-1

Image 59

Contents TigerStack 10G Page TigerStack 10G Installation Guide Trademarks Limited Warranty SMC Networks, Inc Tesla Irvine, CA Japan Vcci Class a CompliancesFCC Class a Industry Canada Class aCE Mark Declaration of Conformance for EMI and Safety EEC Warnhinweis Faseroptikanschlüsse Optische Sicherheit Safety ComplianceTaiwan Bsmi Class a Australia AS/NZS 3548 1995 Class a France and Peru only Power Cord SafetyVii Viii Documentation Environmental StatementEnd of Product Life Span Manufacturing MaterialsRelated Publications PurposeTable of Contents Making Network Connections Appendices Xiv Tables Xvi Figures Xviii Overview Chapter About Tigerstack 10GSMC8748M and SMC8724M Front Panels Switch Architecture10/100/1000BASE-T Ports Description of HardwareManagement Options Stacking Ports SFP SlotsPort LEDs Port Status LEDs Status LEDsSystem Status LEDs System Status LEDs Connectivity Features and BenefitsOptional Redundant Power Unit Power Supply ReceptaclesManagement ExpandabilityPerformance About the Tigerstack 10G Chapter Network Planning Introduction to SwitchingCollapsed Backbone Application ExamplesNetwork Aggregation Plan Network Aggregation PlanRemote Connection with Fiber Cable Remote Connections with Fiber CableMaking Vlan Connections Making Vlan ConnectionsApplication Notes Selecting a Site Installing the SwitchRJ-45 Connections Ethernet CablingOptional Rack-Mounting Equipment Equipment ChecklistPackage Contents Rack Mounting MountingAttaching the Brackets Attaching the Adhesive Feet Desktop or Shelf MountingInserting an SFP Transceiver into a Slot Installing an Optional SFP Transceiver into the SwitchMaking Stacking Connections Connecting Switches in a StackStacking Topologies Power Receptacle Connecting to a Power SourceSerial Port DB-9 DTE Pin-Out Connecting to the Console PortInstalling the Switch Cabling Guidelines Connecting Network DevicesChapter Making Network Connections Twisted-Pair DevicesMaking Twisted-Pair Connections Connecting to PCs, Servers, Hubs and SwitchesWiring Closet Connections Network Wiring ConnectionsFiber Optic SFP Devices Making LC Port Connections Maximum 1000BASE-T Gigabit Ethernet Cable Length Connectivity Rules 1000BASE-T Cable Requirements Mbps Gigabit Ethernet Collision LengthMbps Ethernet Collision Domain Mbps Fast Ethernet Collision DomainCable Labeling and Connection Records Table A-1 Troubleshooting Chart Appendix a TroubleshootingDiagnosing Switch Indicators Installation Power and Cooling ProblemsStack Troubleshooting In-Band AccessTroubleshooting Twisted-Pair Cable and Pin Assignments Appendix B CablesTable B-1 10/100BASE-TX MDI and MDI-X Port Pinouts Straight-Through Wiring10BASE-T/100BASE-TX Pin Assignments Figure B-2 Straight-through Wiring Crossover WiringTable B-2 1000BASE-T MDI-X and MDI Port Pinouts 1000BASE-T Pin AssignmentsAdjusting Existing Category 5 Cabling to Run 1000BASE-T Cable Testing for Existing Category 5 CableFiber Standards Physical Characteristics Appendix C SpecificationsPower Consumption WeightTemperature Power SupplyStandards Switch FeaturesManagement Features CE Mark Emissions WarrantySafety CompliancesAppendix D Ordering Information Ordering Information Auto-Negotiation Glossary1000BASE-T End Station BandwidthCollision Collision DomainIeee 802.3ab Gigabit EthernetFull Duplex IeeeSwitched Ports Media Access Control MACRedundant Power Unit RPU RJ-45 ConnectorVirtual LAN Vlan Transmission Control Protocol/Internet Protocol TCP/IPGlossary-6 Numerics IndexIndex-2 Index-3 Index-4 Page For Technical SUPPORT, Call