Seagate ST960814A, ST9100826A Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Momentus 5400 FDE Product Manual, Rev. C

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Page 49 Page 51
Contents Momentus5400 FDE ST9120826A ST9100826A ST980821A ST960814A ST940811APage Contents Compatibility summary Seagate Technology support servicesATA interface List of Figures Momentus 5400 FDE Product Manual, Rev. C Introduction System requirementsBenefits Feature listAbout Momentus 5400 FDE disc drives Drive state upon shipmentPage Momentus 5400 FDE Product Manual, Rev. C Specifications Drive specificationsSpecification summary Specifications Formatted capacity Default logical geometryLBA mode Physical organizationRecording and interface technology Physical characteristicsTechnology Specification Typical seek times msec Read Write Seek timeTime to ready Time to ready Typical Max @ 25CPower specifications Voltage tolerance Typical current profileConducted noise Active mode Power-management modesPower management modes Idle modeEnvironmental specifications Acoustics Performance Reference Test Description Level Standard Electromagnetic immunityElectromagnetic immunity Reliability Safety certificationMeasurement type Specification Agency certificationFCC verification Korean RRLAustralian C-Tick N176 European Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Configuring and mounting the drive Handling and static discharge precautionsDrive mounting Jumper settingsMaster/slave configuration Cable-select optionMounting dimensions-top, side and end view Drive integration Momentus 5400 FDE drive label exampleSecurity Thaw command Security Erase--ATA security commandsDrive installation Security Erase procedureDrive State after security erase Connector Cable Signal Name Contact Conductor ATA interface signals and connector pinsConnector signals Cable Connector Conductor Contact Signal NameInterrupts Disabled mode nIEN bit ATA interface specificationsLegacy mode -- Multi-word DMA not supported PIO Read -- Interrupts Enabled modeDevice 0 only configurations ATA Security policy exceptionsAdditional technical notes Word ContentATA Security Erase Unit bits Ident Value BIT set Bit Description Drive Trust Mode supportedDrive Trust Identify Full Disc Encryption support Full-disc Encryption IdentifyNormal Commands Supported ATA commandsSupported commands Read Multiple EXT SET MAX Unlock Aborted Aborted ExecutableIdentify Device command Word Description ValueXx00H Description if bit is set to Bit Word Bit WordSet Features command Features register valuesInstallation considerations Compatibility summarySystem Compatibility Bios versions testedTested Bios versions Tested systemsSoftware utilities Compatibility test configurationsOperating system versions tested Operating systems testedThird party software support Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index NumericsPage Page Momentus 5400 FDE Product Manual, Rev. C Page Seagate Technology LLC

ST940811A, ST960814A, ST9120826A, ST980821A, ST9100826A specifications

Seagate's ST9100826A, ST980821A, ST9120826A, ST960814A, and ST940811A hard drives represent some of the company's commitment to providing reliable and high-performance storage solutions. Each model features distinct specifications and technologies that cater to various data storage needs.

The ST9100826A is a 100 GB hard drive that utilizes a 7200 RPM spindle speed, ensuring quick data access and transfer rates. With an IDE interface, this drive supports a data transfer rate of up to 100 MB/s, making it suitable for intensive applications. Additionally, the ST9100826A comes equipped with a 2 MB cache, optimizing data retrieval speeds and enhancing overall performance.

Moving to the ST980821A, this 80 GB drive also operates at 7200 RPM and features a similar IDE interface, which offers compatible integration with various systems. Designed with reliability in mind, it boasts a mean time between failures (MTBF) rating of 1 million hours, appealing to users who prioritize durability. This drive’s compact size allows it to fit seamlessly into a range of configurations, from personal computers to external enclosures.

The ST9120826A, with a substantial capacity of 120 GB, continues the trend of high-performance drives in this lineup. Its 7200 RPM speed and 2 MB cache ensure that users experience efficient data handling. With a more advanced read/write head technology, the drive also minimizes noise during operation, making it suitable for both desktop environments and home media centers.

The ST960814A comes with a 60 GB storage capacity and features an ultra-slim design, making it an excellent choice for portable devices. Often favored by users needing external storage for laptops or gaming consoles, this model maintains a 5400 RPM speed while providing commendable performance and durability, making data retrieval swift and smooth.

Lastly, the ST940811A, featuring a compact 40 GB capacity, serves as a versatile option for users looking to upgrade their existing systems. With an IDE connection and a design focused on energy efficiency, this drive is perfect for economical builds while still providing good performance for standard applications.

In summary, Seagate’s ST9100826A, ST980821A, ST9120826A, ST960814A, and ST940811A each demonstrate innovative features and reliability across various storage needs. With diverse capacities, spindle speeds, and robust technologies, they solidify Seagate’s reputation as a leader in data storage solutions.
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