Seagate ST9816AG manual At startup, the message HDD controller failure appears

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Marathon 810 Installation Guide, February 1996

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At startup, the message “HDD controller failure” appears.

Check jumper settings on all drives.

Check all cards and cables.

During the FDISK program, you get an error message warn- ing of an attempt to write to track 0 or to the boot sector; the message may also suggest that a virus is present.

This occurs in systems that have a virus-protection scheme that does not allow programs to modify the boot sector of the disc. See your system manual for details. To avoid the problem, run the system setup program and turn off the virus-protection option. Then exit system setup and run the FDISK and FORMAT programs. After all drive partitions are formatted, use the system setup program to turn virus protection on again.

During the FDISK program, the computer hangs or fails to create or save the partition record.

Check all cables.

The FDISK program on your DOS utilities diskette may be corrupted. Try running the program from a different diskette.

Check to see whether you are using a version of MS-DOS prior to Version 4.0. If so, upgrade to MS-DOS Version 5.0 or later.

Try another drive type or translation geometry. Sometimes the host BIOS does not accept a particular translation geometry even though that geometry is listed as an option during system setup.

Make sure that the host adapter is not assigned an interrupt that is already in use by another device. Modify the interrupt jumpers if necessary.

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Contents Marathon 810 ST9816AG ATA Interface Drive Contents Read before you begin Configuring the drive Hardware ConfigurationMounting the drive Attaching cablesPin About Disk Manager software Software and system configurationCreating a blank bootable diskette Configuring your system Bios Installing Disk Manager Booting from a diskette Partitioning Manual formatting and partitioningPage General troubleshooting procedures Installation troubleshootingPage Specific Troubleshooting Procedures At startup, the message HDD controller failure appears Marathon 810 Installation Guide, February Page Compatibility notes SeaBOARD Technical support servicesLocation Telephone number Seagate’s internet connections Seagate 2.5-inch drive and approved packing materials Storing and shipping your drivePage Page