Seagate ST9816AG manual Location Telephone number

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Marathon 810 Installation Guide, February 1996

SeaFAX

You can use a touch-tone telephone to access Seagate’s automated FAX system to receive technical support informa- tion by return FAX. This service is available 24 hours daily.

Location

Telephone number

United States

408-438-2620

England

44-1-62-847-7080

Seagate Technical Support FAX. 408/438-8137

You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent between 8:00 A.M. and 5:00 P.M. (Pacific time), Monday through Friday.

SeaFONE. 408/438-8222

You can talk to a technical support specialist between 8:00 A.M. and 5:00 P.M. (Pacific time), Monday through Friday. SeaFONE provides recorded technical information on se- lected Seagate products while you are on hold. You can access these recordings 24 hours daily. Before calling, note your computer configuration and drive model number (STxxxx).

SeaTDD. 408/438-5382

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange messages with a technical support specialist between 8:00 A.M. and 5:00 P.M. (Pacific time), Monday through Friday.

Seagate CompuServe forum

Online technical support for Seagate products is available on CompuServe. To access our technical support forum, type go Seagate. This forum provides information similar to that found on SeaBOARD.

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Contents Marathon 810 ST9816AG ATA Interface Drive Contents Read before you begin Hardware Configuration Configuring the driveAttaching cables Mounting the drivePin Software and system configuration About Disk Manager softwareCreating a blank bootable diskette Configuring your system Bios Installing Disk Manager Booting from a diskette Manual formatting and partitioning PartitioningPage Installation troubleshooting General troubleshooting proceduresPage Specific Troubleshooting Procedures At startup, the message HDD controller failure appears Marathon 810 Installation Guide, February Page Compatibility notes Technical support services SeaBOARDLocation Telephone number Seagate’s internet connections Storing and shipping your drive Seagate 2.5-inch drive and approved packing materialsPage Page