Seagate ST910021AS, ST980825AS Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 7200.1 SATA Product Manual, Rev. B

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Contents ST910021AS ST980825AS ST96023AS ST94015AS Momentus 7200.1 SataPage Contents Momentus 7200.1 Sata Product Manual, Rev. B List of Figures Page Introduction About the Serial ATA Sata interface Specification summary table Drive specificationsTrack-to-track seek time msec typical Cylinders Read/write heads Sectors per track 16,383 Default logical geometryLBA mode Formatted capacityRecording and interface technology Physical characteristicsDrive specification Physical organizationTypical seek times msec Read Write Seek timeStart/stop times Typical seek timesPower specifications Typical current profiles Deferred spinupAdditional details Idle mode Power-management modesPower management modes Active modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockRadio frequency environments AcousticsElectromagnetic immunity Drive level acousticsAgency certification Safety certificationMeasurement type Specification ReliabilityKorean RRL Australian C-Tick N176FCC verification European Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Momentus 7200.1 Sata Product Manual, Rev. B Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end viewMomentus 7200.1 Sata Product Manual, Rev. B Segment Pin Function Definition Serial ATA connector pin definitionsSignal Serial ATA Sata interfaceP10 Ground 2nd mate P11 Reserved Pin Function DefinitionCommand name Command code in hex ATA-standard commands Supported ATA commandsATA-standard power-management commands Command name Command code in hexMomentus 7200.1 Sata Product Manual, Rev. B Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordSet Features command values Set Features command3 S.M.A.R.T. commands A.R.T. commandsCode in features register A.R.T. command Technical Support Seagate Technology support servicesInternet Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index ITE Sata Momentus 7200.1 Sata Product Manual, Rev. B Page Seagate Technology LLC
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