Seagate ST9402116SB, ST980815SB, ST960815SB Preparing the drive using DiscWizard, Troubleshooting

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Preparing the drive using DiscWizard

We recommend using DiscWizard Starter Edition to automatically partition and format your drive. DiscWizard software is available at www.seagate.com and is free. To run DiscWizard:

1.Insert your bootable DiscWizard Starter Edition diskette or CD and fol- low the instructions. DiscWizard will guide you through the installation process.

2.Boot your computer from the Windows operating system CD-ROM or from your system startup diskette with the Windows CD loaded. Follow the instructions provided on your screen.

Troubleshooting

If your drive is not working properly, these troubleshooting tips may help solve the problem.

1.Does the drive spin up? A spinning drive produces a faint whine and clicking noise. If your drive does not spin, check that the power con- nector and interface cable are securely attached.

2.Does the computer recognize the drive? Verify that the drive is enabled in the system CMOS or setup program. If not, select the auto detect option and enable it. If your drive has a problem, it may not be recognized by the system. If the operating system does not recognize the drive, you need to load your host adapter drivers.

3.Does FDISK detect the drive? Run the FDISK program located on your Windows startup diskette. Type fdisk/status to verify that your hard drive is present and recognized by the system.

4.I’m running Windows 98 and FDISK is not reporting the full capacity of my drive. Why? You need to upgrade your version of FDISK if you are using the diskettes or CD that came with your original Windows 95 or 98 operating system. Microsoft provides a free down- loadable FDISK upgrade. See Microsoft Knowledgebase article num- ber: 263044 located at http://support.microsoft.com.

5.Does ScanDisk find the drive defect-free? ScanDisk is a utility located on your Windows startup diskette that scans the drive for defects. If defects are detected, this may be an indication of a problem.

6.Why does my computer hang on startup? Verify that your system is SATA compatible. You need either an SATA-compatible motherboard connector or SATA host adapter to use this drive.

Note. If these tips do not answer your question or solve the problem, con- tact your dealer or visit http://seatools.seagate.com to download SeaTools™ disc diagnostics software and more troubleshooting advice.

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to DiscSupport@Seagate.com.

If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number.

Africa

+1-405-324-4714

Netherlands

00 800-47324283

Australia

1800-14-7201

New Zealand

0800-443988

Austria

0 800-20 12 90

Norway

00 800-47324283

Belgium

00 800-47324283

Poland

00 800-311 12 38

China*

800-810-9668

Spain

00 800-47324283

Denmark

00 800-47324283

Sweden

00 800-47324283

France

00 800-47324283

Switzerland

00 800-47324283

Germany

00 800-47324283

Singapore

800-1101-150

Hong Kong

800-90-0474

Taiwan*

00-800-0830-1730

Hong Kong†

001-800-0830-1730

Thailand

001-800-11-0032165

India

1-600-33-1104

Turkey

00 800-31 92 91 40

Indonesia

001-803-1-003-2165

United Kingdom

00 800-47324283

Ireland

00 800-47324283

USA/Canada/

1-800 SEAGATE or

Italy

00 800-47324283

Latin America

+1-405-324-4700

Japan

0034 800 400 554

Other European

 

Malaysia

1-800-80-2335

countries

+1-405-324-4714

Middle East

+1-405-324-4714

 

 

*Mandarin

†Cantonese

Warranty. To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our web site at www.seagate.com for more information.

Return Merchandise Authorization (RMA). Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers com- prehensive customer support for all Seagate drives worldwide. Seagate customer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current international trade regulations.

Shipping the drive

Caution. Back up the data before shipping. Seagate assumes no responsibility for data lost during shipping or service.

Shipping drive in an unapproved container voids the warranty. Pack the drive with original box and packing materials. Use no other materials. This prevents electrical and physical damage in transit.

Electromagnetic compliance for the European Union. This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/ 336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system compo- nent, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.).

Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstempeatur von 60°C vorgesehen ist. 2. Zur Befestigung des Lufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maxi- male Länge der Schrauben im Chassis nicht merh als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen wer- den benötigt: +5V +/- 5% 1.0A. 4. Die Versorgungsspannung muss SELV entspre- chen. 5. Alle Arbeiten auf dem Festplattte dürfen nur von Ausgebiletem Serciepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftens- childer des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entspreche.

© 2006 Seagate Technology LLC. All rights reserved

Publication number: 100418129, Rev. A, April 2006, Printed in U.S.A.

Seagate and Seagate Technology are registered trademarks of Seagate Technology LLC. Momentus and the Wave logo are registered trademarks or trademarks of Seagate Technology LLC. Other product names are registered trademarks or trade- marks of their owners. Seagate reserves the right to change, without notice, product offerings or specifications.

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Contents Drive characteristics Easiest way to install your driveHandling precautions/electrostatic discharge protection Installing the driveSeagate support services Preparing the drive using DiscWizardTroubleshooting
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ST9402116SB, ST980815SB, ST9160821SB, ST9100828SB, ST9120822SB specifications

The Seagate ST980815SB, ST9120822SB, ST9402116SB, ST9160821SB, and ST9100828SB are a lineup of popular hard disk drives that cater to various data storage needs, especially in enterprise and server environments. Each model features a combination of cutting-edge technology, performance capabilities, and robust reliability, making them ideal choices for businesses and IT infrastructures.

The ST980815SB, with a capacity of 80GB, was designed to meet the requirements of entry-level servers, workstations, and embedded applications. It operates at a spindle speed of 7200 RPM, ensuring quick access to stored data. This model employs the use of perpendicular magnetic recording technology, which enhances data density and reliability, allowing for increased storage capacity in a compact form factor.

The ST9120822SB offers a larger storage capacity of 120GB, targeting small to mid-sized enterprise applications. Like its smaller counterpart, it operates at 7200 RPM, delivering high transfer rates and low latency, which are critical for data-intensive operations. It includes features such as Native Command Queuing (NCQ) that optimizes the order of read and write commands, enhancing overall performance during multi-tasking operations.

Next in line, the ST9402116SB provides an impressive 400GB of storage, catering to applications that require a substantial amount of capacity. This model also uses a 7200 RPM spindle speed and incorporates SATA interface technology, providing fast data transfer rates while ensuring seamless integration into existing systems. Its robust design makes it suitable for continuous operation in always-on environments.

The ST9160821SB is another impressive offering, with a maximum capacity of 160GB that serves businesses demanding higher storage solutions without sacrificing performance. It maintains 7200 RPM speeds and is built with advanced thermal and vibration protection features, ensuring stable performance under varying environmental conditions.

Lastly, the ST9100828SB rounds out this lineup with its unique balance of performance and capacity, offering 80GB of storage. It also benefits from Seagate's legacy of reliability and comes equipped with a SATA interface, ensuring compatibility with modern systems.

Overall, these Seagate models represent a comprehensive suite of solutions that meet the diverse needs of businesses, successfully combining capacity, speed, and reliability for optimal data storage solutions. Each of these devices leverages Seagate's cutting-edge technologies to deliver high performance and uptime, making them a reliable choice for both small businesses and enterprise-level applications.