Seagate ST3160023AS Internet MySeagate Reseller.seagate.com, Presales Support, Technical Support

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5.0Seagate Technology support services

Online services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.

Automated phone services

SeaFONE® (1-800-SEAGATE)is the Seagate toll-free number (1-800-732-4283) to access our automated directory assistance for Seagate Service Center support options. International callers can reach this service by dialing +1-405-324-4770.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as drive availability and compatibility.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration informa- tion and your drive’s “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Barracuda 7200.7 Serial ATA Product Manual, Rev. N

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Contents Barracuda 7200.7 Serial ATA Page Barracuda 7200.7 Serial ATA Page Contents Barracuda 7200.7 Serial ATA Product Manual, Rev. N List of Figures Page Introduction About the Serial ATA interface Native Command QueuingSpecification summary table Drive specificationsSystem will display the warranty information for your drive Cylinders Read/write heads Sectors per track 16,383 Default logical geometryLBA mode Formatted capacityRecording and interface technology Physical characteristicsDrive specification Physical organizationSeek time Power specificationsStart/stop times Idle mode power Operating power and currentStandby mode Deferred spinup Typical current profilesConducted noise Additional detailsVoltage tolerance Environmental specifications Altitude Temperature gradientWet bulb temperature Humidity Relative humidityNonoperating vibration AcousticsVibration Operating vibrationTest Description Performance level Reference standard Electromagnetic immunityReliability Radio frequency environmentsKorean RRL Safety certificationAgency certification Electromagnetic compatibilityFCC verification Australian C-Tick N176Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Barracuda 7200.7 Serial ATA Product Manual, Rev. N Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end view Hot-Plug compatibility Serial ATA Sata interfacePin Function Definition Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions SignalPage Command name Command code in hex ATA-standard commands Supported ATA commandsATA-standard power-management commands Command name Command code in hexATA-standard security commands Word Description Value Identify Device commandXxxxH Fffeh Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandM.A.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command Barracuda 7200.7 Serial ATA Product Manual, Rev. N Presales Support Internet MySeagate Reseller.seagate.comTechnical Support Data Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call center Presales and Technical Support Warranty Service FAX services-All Europe toll callToll-free support numbers Asia/Pacific support services Publication feedback survey Barracuda 7200.7 Serial ATA Product Manual, Rev. N Index Mtbf RPM RRL Page Page Seagate Technology LLC
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