Seagate ST940110A manual Asia/Pacific Support Services

Page 39

Asia/Pacific Support Services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/ Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East- ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our tech- nical support locations. Warranty service is available from 9:00 A.M. to 6:00 P.M. April through October, and 10:00 P.M. to 7:00 P.M. November through March (Australian Eastern time) Monday through Friday.

Call Center	Toll-free	Direct dial	FAX
Australia	1800-14-7201	—	—
China (Mandarin)1, 4	800-810-9668	+86-10-6225-5336	—
Hong Kong	800-90-0474	—	—
Hong Kong (Cantonese)1, 4	001-800-0830-1730	—	—
India2, 4	1-600-33-1104	—	—
Indonesia	001-803-1-003-2165	—	—
Japan3, 4	0034 800 400 554	—	—
Malaysia	1-800-80-2335	—	—
New Zealand	0800-443988	—	—
Singapore	800-1101-150	—	+65-6488-7525
Taiwan (Mandarin)1, 4	00-800-0830-1730	—	—
Thailand	001-800-11-0032165	—	—

Warranty Service

Call Center	Toll-free	Direct dial	FAX
Asia/Pacific	—	+65-6485-3595	+65-6485-4860
Australia	1800-12-9277	—	—
India4	—	+91-44-821-6164	+91-44-827-2461

1Hours of operation are 8:30 A.M. 2Hours of operation are 9:00 A.M. 3Hours of operation are 9:30 A.M. 4Authorized Service Center

to 5:30 P.M., Monday through Friday (Australian Western time). to 6:00 P.M., Monday through Saturday.

to 6:30 P.M., Monday through Friday (Japan time).

Momentus 4200 N-Lite Product Manual, Rev. A

29

Image 39

Contents Momentus 4200 N-Lite Page Momentus 4200 N-Lite Page Revision status summary sheet Rev. a 10/26/2004 AllRevision Date Sheets Affected Page Contents Momentus 4200 N-Lite Product Manual, Rev. a List of Figures Viii Momentus 4200 N-Lite Product Manual, Rev. a Momentus 4200 N-Lite disc drive IntroductionMomentus 4200 N-Lite Product Manual, Rev. a Drive specification ST940110A Drive specificationsSpecification summary SpecificationsSpecifications Physical organization Default logical geometryLBA mode Formatted capacitySeek time Physical characteristicsTechnology Specification Recording and interface technologyTime to ready Power specificationsTypical current profile Conducted noiseVoltage tolerance Idle mode Power-management modesPower management modes Active modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockElectromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsAgency certification Safety certificationMeasurement type Specification ReliabilityKorean RRL Australian C-Tick N176FCC verification Master/slave configuration Configuring and mounting the driveHandling and static discharge precautions Jumper settingsCable-select option Drive mountingCable Connector Conductor Contact Signal Name ATA interface signals and connector pinsConnector signals Connector Cable Signal Name Contact ConductorSupported ATA commands Supported commandsCommand name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard power-management commandsATA-standard security commands Word Description Value Identify Device commandXx07H Description if bit is set to Bit Set Features command Features register values4 S.M.A.R.T. commands Code in features register A.R.T. command Supported S.M.A.R.T. commandsTechnical Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Presales Support Authorized Service Centers Warranty ServiceCall Center Toll-free Direct dial FAX / Internet Call Center Toll-free Direct dialAmericas +1-405-324-47301 +1-405-324-4704 Americas SEAGATE2 +1-405-324-47003 +1-405-324-4702FAX Services-All Europe toll call Call Center Presales and Technical Support Warranty ServiceToll-Free Support Numbers Asia/Pacific Support Services Momentus 4200 N-Lite Product Manual, Rev. a Numerics IndexPage Page Momentus 4200 N-Lite Product Manual, Rev. a Page Seagate Technology LLC