Seagate ST940110A Seagate Technology support services, Internet MySeagate Reseller.seagate.com

Page 35

5.0Seagate Technology support services

Online Services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or DiscPresales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.

Automated Phone Services

SeaFONE® (1-800-SEAGATE)is the Seagate toll-free number (1-800-732-4283) to access our automated self-help and directory assistance for Seagate support services. Using a touch-tone phone, you can find ser- vice and support phone numbers for disc drives 24 hours daily. International callers can reach this service by dialing +1-405-324-4770.

Presales, Technical Support and Warranty Service

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration informa- tion and your drive’s “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 4200 N-Lite Product Manual, Rev. A

25

Page 34 Page 36
Image 35
Page 34 Page 36
Contents Momentus 4200 N-Lite Page Momentus 4200 N-Lite Page Revision Date Sheets Affected Revision status summary sheetRev. a 10/26/2004 All Page Contents Momentus 4200 N-Lite Product Manual, Rev. a List of Figures Viii Momentus 4200 N-Lite Product Manual, Rev. a Momentus 4200 N-Lite disc drive IntroductionMomentus 4200 N-Lite Product Manual, Rev. a Drive specification ST940110A Drive specificationsSpecification summary SpecificationsSpecifications Physical organization Default logical geometryLBA mode Formatted capacitySeek time Physical characteristicsTechnology Specification Recording and interface technologyTime to ready Power specificationsVoltage tolerance Typical current profileConducted noise Idle mode Power-management modesPower management modes Active modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockElectromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsAgency certification Safety certificationMeasurement type Specification ReliabilityFCC verification Korean RRLAustralian C-Tick N176 Master/slave configuration Configuring and mounting the driveHandling and static discharge precautions Jumper settingsCable-select option Drive mountingCable Connector Conductor Contact Signal Name ATA interface signals and connector pinsConnector signals Connector Cable Signal Name Contact ConductorCommand name Command code in hex ATA-standard commands Supported ATA commandsSupported commands ATA-standard security commands Command name Command code in hexATA-standard power-management commands Word Description Value Identify Device commandXx07H Description if bit is set to Bit 4 S.M.A.R.T. commands Set Features commandFeatures register values Code in features register A.R.T. command Supported S.M.A.R.T. commandsTechnical Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Presales SupportAuthorized Service Centers Warranty ServiceCall Center Toll-free Direct dial FAX / Internet Call Center Toll-free Direct dialAmericas +1-405-324-47301 +1-405-324-4704 Americas SEAGATE2 +1-405-324-47003 +1-405-324-4702Toll-Free Support Numbers FAX Services-All Europe toll callCall Center Presales and Technical Support Warranty Service Asia/Pacific Support Services Momentus 4200 N-Lite Product Manual, Rev. a Numerics IndexPage Page Momentus 4200 N-Lite Product Manual, Rev. a Page Seagate Technology LLC
Top Page Image Contents