Seagate ST9146653SS Product warranty, Shipping, Product repair and return information, Storage

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6.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Sea- gate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Storage

The maximum recommended storage period for the drive in a non-operational environment is 90 days. Drives should be stored in the original unopened Seagate shipping packaging when ever possible. Once the drive is removed from the Seagate original packaging the recommended maximum period between drive operation cycles is 30 days. During any storage period the drive non-operational temperature, humidity, wet bulb, atmo- spheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.

Savvio 15K.3 SAS Product Manual, Rev. A

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Contents ST9300453SS ST9146653SS ST9300653SSST9300553SS ST9146853SSST9146753SSStandard Models Self-Encrypting Drive Models SED FIPS140-2 ModelsPage Contents Installation Defect and error managementAbout Fips About self-encrypting drives Interface requirementsPage Savvio 15K.3 SAS Product Manual, Rev. a List of Figures Page Seagate Online Support and Services Seagate Technology support servicesScope Standards Applicable standards and reference documentationElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance for the European Union Electromagnetic complianceAustralian C-Tick Korean KCCEuropean Union Restriction of Hazardous Substances RoHS Reference documents Scsi Commands Reference Manual SAS Interface ManualGeneral description Media description Standard featuresFormatted capacities PerformanceReliability Programmable drive capacity Factory installed optionsInternal drive characteristics Performance characteristicsSeek performance characteristics Access timeStart/stop time Format command execution timeGeneral performance characteristics Cache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataError rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenance4 S.M.A.R.T Maximum processing delayControlling S.M.A.R.T Performance impactThermal monitor Temperature Log Page 0Dh Parameter Code DescriptionPredictive failures Drive Self Test DST State of the drive prior to testingDST failure definition ImplementationShort test Function Code 001b Short and extended testsExtended test Function Code 010b Log page entriesShipping Product warrantyProduct repair and return information StoragePowerChoice modes Physical/electrical specificationsPowerChoiceTM power management DC power requirements AC power requirementsRegulation 300GB models DC power requirements146GB models DC power requirements Conducted noise immunity General DC power requirement notesPower sequencing Current profile for 300GB models Current profilesCurrent profile for 146GB models 300GB models in 3Gb operation Power dissipation300GB models in 6Gb operation 146GB models in 3Gb operation 146GB models in 6Gb operationRelative humidity Temperature a. OperatingEnvironmental limits Shock Effective altitude sea level a. OperatingShock and vibration Recommended mounting Vibration a. Operating-normalAcoustics Air cleanlinessCorrosive environment Dimensions Mechanical specificationsLevel 2 security About FipsPurpose Admin SP Controlled accessAbout self-encrypting drives Data encryptionRandom number generator RNG Default passwordDrive locking Data bandsPower requirements Authenticated firmware downloadSupported commands Cryptographic eraseDrive error recovery procedures Defect and error managementDrive internal defects/errors Background Media Scan SAS system errorsIdle Read After Write Media Pre-ScanDeferred Auto-Reallocation Protection Information PI Setting and determining the current Type LevelLevels of PI Identifying a Protection Information driveDrive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Scsi commands supportedSupported commands Supported commands Supported commands Supported commands Savvio inquiry data Mode Sense dataInquiry data Page Mode Data Header Mode Data Header Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features SAS physical interface Datum B Section C C Section a a Connector requirements Physical characteristicsElectrical description Pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutLED drive signal SAS-2 Specification complianceDifferential signals General interface characteristicsNumerics IndexPage Msid Mtbf See also cooling Page Savvio 15K.3 SAS Product Manual, Rev. a
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