Seagate ST9250827AS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Momentus 5400.4 SATA Product Manual, Rev. A

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Contents Momentus 5400.4 Sata ST9250827AS ST9200827AS ST9160827AS ST9120817ASRev. a 10/23/07 Initial release Revision historyRevision Date Comments Momentus 5400.4 Sata Product Manual, Rev. a Momentus 5400.4 Sata Product Manual, Rev. a Contents Momentus 5400.4 Sata Product Manual, Rev. a List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tableSleep mode Default logical geometry LBA modeFormatted capacity Cylinders Read/write heads Sectors per track 16,383Physical characteristics Drive specificationPhysical organization Recording and interface technologySeek time Start/stop timesTypical seek times Typical seek times msec Read WritePower specifications Typical current profile Deferred spinupConducted noise Voltage tolerancePower-management modes Power management modesActive mode Idle modeEnvironmental specifications Shock Operating shockNonoperating shock VibrationAcoustic emission Electromagnetic immunityDrive level acoustics Test for Prominent Discrete Tones PDTsSafety certification Measurement type SpecificationReliability Agency certificationAustralian C-Tick N176 Korean RRLFCC verification Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingMomentus 5400.4 Sata Product Manual, Rev. a Serial ATA connector pin definitions SignalSerial ATA Sata interface Segment Pin Function DefinitionPin Function Definition P10 Ground 2nd mate P11 ReservedSupported ATA commands Command name Command code in hex ATA-standard commandsCommand name Command code in hex ATA-standard security commandsMomentus 5400.4 Sata Product Manual, Rev. a Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesA.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command Seagate Technology support services InternetPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index ITE Sata Momentus 5400.4 Sata Product Manual, Rev. a Page Seagate Technology LLC

ST9120817AS, ST9160827AS, ST9200827AS, ST9250827AS specifications

The Seagate ST9250827AS, ST9200827AS, ST9160827AS, and ST9120817AS are notable hard drives that have made their mark in the storage industry, primarily due to their reliable performance, capacity options, and advanced technologies. Each model is tailored to meet the needs of different user scenarios, making them versatile choices for both personal and enterprise applications.

The ST9250827AS, with a capacity of 250GB, is designed for users requiring sufficient storage for general applications. Ideal for laptops and external drives, it offers a 5400 RPM spindle speed, ensuring quick access times and efficient data retrieval. The drive also incorporates Seagate’s Advanced Power Management technology, which helps extend battery life in portable devices by optimizing power consumption.

The ST9200827AS steps up with a 320GB capacity, catering to users needing increased storage for larger files, applications, and media collections. With similar 5400 RPM performance, it balances speed and energy efficiency. This model is suitable for those looking to enhance their mobile experience without sacrificing performance.

The ST9160827AS, a 160GB variant, is a compact solution for users needing a smaller footprint. It retains the energy efficiency and power management features present in the other models while delivering adequate performance for everyday computing tasks. This model is particularly suited for older machines or as a secondary drive in systems where space is at a premium.

Lastly, the ST9120817AS, with its 120GB capacity, is the smallest of the lot, perfect for basic storage needs. It’s well-suited for entry-level laptops or as a backup option for essential data. While its capacity may be limited compared to the others, it maintains the same reliability and efficiency attributed to Seagate’s technology.

All four models utilize Seagate's Drive Trust Technology, ensuring data integrity and security. They are built using Seagate's hard drive technologies that emphasize durability and reliability. These drives are also equipped with a SATA interface, facilitating fast data transfer rates and seamless integration with a wide range of computing devices.

In summary, the Seagate ST9250827AS, ST9200827AS, ST9160827AS, and ST9120817AS hard drives provide varying capacities and consistent performance, catering to diverse user requirements. Their blend of energy-efficient operation, advanced technology, and dependable storage solutions make them suitable for both personal and professional use, ensuring reliable data management across all applications.
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