Seagate 18FC manual Customer service centers, SeaTDD

Page 14

12

Cheetah 18FC Installation Guide, Rev. A

SeaTDD™ 405-936-1687

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange mes- sages with a technical support specialist between 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central time) Monday through Friday.

Customer service centers

Seagate direct OEM, Distribution, and Systems Integrator cus- tomers should contact their Seagate service representative for warranty information. Other customers should contact their place of purchase. Seagate offers comprehensive customer support for all Seagate drives. These services are available worldwide.

Location

Phone number

FAX number

Asia Pacific and Australia

65-485-3595

65-488-7503

Europe, Middle East,

 

 

and Africa

31-2031-67300

31-2065-34320

Japan

81-3-5462-2904

81-3-5462-2979

USA

1-800-468-3472

405-949-6740

Other Americas (Brazil,

 

 

Canada, Mexico)

405-949-6706

405-949-6738

Manufacturer’s representatives

 

Brazil

 

 

MA Informatica

55-21-516-6649

55-21-516-5280

Canada

 

 

Memofix

905-660-4936

905-660-8738

Adtech

905-812-8099

905-812-7807

 

1-800-624-9857

 

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Contents Page Contents Preface Electrostatic discharge protectionImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Cheetah 18FC Installation Guide, Rev. a European Union Compliance Australian C-TickTape Products 1-800-626-6637 or Seagate Technology support servicesDisc Drives 405-936-1210 Fax SeaFONE 1-800-SEAGATESeaBOARD Online servicesSeaNET Technical support FAX FAX servicesSeaFAX Direct-support services Technical supportCustomer service centers SeaTDDSA DE CV General description Cheetah 18FC disc driveCharacteristics ST118202FC Installing the Cheetah 18FC drive Providing adequate coolingKühlung des Systems Suggested air flow Installation des Laufwerkes Mounting the driveCheetah 18FC Installation Guide, Rev. a Dimensions Abbildung 3 Laufwerkabmessungen Inserting the drive Formatting the driveConnecting remote LEDs Enabling and disabling the write cacheLED indicator connector J6 FC-SCA pin descriptions SEL2 Troubleshooting General installation troubleshootingPage
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