Seagate ST760211DE manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

32	Lyrion Series IDE Product Manual, Rev. E

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Contents Lyrion Series IDE ST760211DE ST730212DERevision history Revision DateContents Lyrion Series IDE Product Manual, Rev. E List of Figures Lyrion Series IDE Product Manual, Rev. E Introduction Lyrion Series IDE interface disc driveDisclaimer Drive careDrive specification ST760211DE ST730212DE Drive specificationsSpecifications OverviewFormatted capacity Default logical geometryLBA mode addressing Model Cylinders Heads SectorsRecording and interface technology Physical characteristicsTechnology Specification Time to readyPower specifications Typical current profile DC powerPower Consumption at Average W Conducted noise Voltage tolerance Voltage tolerance including noiseStandby/Sleep mode Power-management modesActive mode Power modes Heads Spindle BufferEnvironmental specifications Nonoperating shock ShockOperating shock VibrationOperating random vibration profile Operating sweep sine vibrationOperating random vibration Nonoperating sweep sine vibrationCorrosive environment Nonoperating random vibrationNonoperating random vibration profile Drive level acoustics AcousticsElectromagnetic immunity Electromagnetic immunityMeasurement type Specification ReliabilityElectromagnetic compatibility Safety certificationAgency certification Korean RRLChina Restriction of Hazardous Substances RoHS Directive FCC verificationPage Configuring and mounting the drive Handling and static discharge precautionsPage Drive installation Lyrion Series mechanical dimensions-top, side and end viewLyrion Series FPC dimensions Mounting considerationsInterface description Connector interface signals and connector pinsWay ZIF IDE interface connector signals Iordy Command Name Command Op-Code Command Type Supported ATA commandsSupported commands Supported commands Identify Device command Word ATA specification ValueLyrion Series IDE Product Manual, Rev. E Feature Description Set Features commandFeatures register values Lyrion Series IDE Product Manual, Rev. E Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Publication feedback survey Lyrion Series IDE Product Manual, Rev. E Index Page Page Seagate Technology LLC

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