Seagate ST3400755FC Abort, Product warranty, Shipping, Product repair and return information

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The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah NS FC Product Manual, Rev. A

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Contents ST3400755FC ST3300955FC Cheetah NS FCPage Cheetah NS FC Product Manual, Rev. a Cheetah NS FC Product Manual, Rev. a Contents Installation Defect and error managementInterface requirements Seagate Technology support services Cheetah NS FC Product Manual, Rev. a List of Figures Page Scope Cheetah NS FC Product Manual, Rev. a Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibilityCompliance Ncits TR-19 Reference documentsCheetah NS FC Product Manual, Rev. a General description Media description Standard featuresProgrammable drive capacity PerformanceReliability Formatted capacitiesUser-installed accessories Factory-installed optionsSeek performance Performance characteristicsInternal drive characteristics Access timeGeneral performance characteristics Format command execution time minutesStart/stop time Cache operation Prefetch/multi-segmented cache controlCaching write data Prefetch operation Unrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsMilliseconds 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Reporting controlDetermining rate Predictive failuresDST failure definition State of the drive prior to testingParameter Code Description Drive Self Test DSTExtended test Function Code 010b Invoking DSTShort and extended tests Short test Function Code 001bProduct repair and return information Product warrantyAbort ShippingCheetah NS FC Product Manual, Rev. a DC power requirements for ST3400755FC model Gbit Amps Physical/electrical specificationsAC power requirements DC power requirementsDC power requirements for ST3300955FC model Gbit Amps General DC power requirement notesConducted noise immunity Power sequencingCurrent profiles Cheetah NS FC Product Manual, Rev. a Random 8 Block Reads Power dissipationST3400755 CURRENT/POWER vs Throughput FC 4GB ST3400755FCST3300955FC ST3300955 CURRENT/POWER vs Throughput FC 4GBEnvironmental limits TemperatureRelative humidity Shock Package size Packaged/product weight Drop heightEffective altitude sea level Shock and vibrationRecommended mounting Corrosive environment Air cleanlinessVibration AcousticsChina Restriction of Hazardous Substances RoHS Directive X表示该部件（于同类物品程度上）所含的危险和有毒物质中国RoHS MCV标准所定义的门槛值。Mounting configuration dimensions Mechanical specificationsCheetah NS FC Product Manual, Rev. a Drive internal defects/errors Defect and error managementDrive error recovery procedures 77.87 Background Media Scan FC-AL system errorsMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationCooling InstallationDrive ID/option selection Drive orientationAir flow Drive mountingGrounding Cheetah NS FC Product Manual, Rev. a Interface requirements FC-AL featuresFibre Channel link service frames Link services supported Type of frameFibre Channel task management responses Fibre Channel task management functionsFC Scsi FCP response codes Function name Response code NPort login Plogi payload Bytes Fibre Channel port loginProcess Login Plri payload Fibre Channel port login acceptFibre Channel Process Login NPort Login Accept ACC payload BytesFabric Login Flogi payload Bytes Fibre Channel Process Login AcceptFibre Channel fabric login Process Login Accept ACC payload BytesFabric Login Accept ACC payload Bytes Fibre Channel fabric accept loginOption Supported Dual port supportFibre Channel Arbitrated Loop options FC-AL options supportedSupported commands Command code Command name Scsi commands supportedVerify error recovery page 07h Cheetah NS FC Product Manual, Rev. a Temperature page 0Dh Inquiry data Mode Sense dataCheetah NS FC inquiry data Bytes Data hex Page Mode Sense 10 Byte Header Data Mode Data Header Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or conditionFC-AL physical interface Physical characteristicsPhysical description Electrical description Connector requirementsPin descriptions Pin Signal name Signal type FC-SCA pin descriptions Pin Signal name Signal typeFC-AL transmitters and receivers Fault LED Out PowerActive LED Out Enable port bypass signalsMotor start controls 11 SEL6 through SEL0 ID lines Parallel Enclosure Services Interface ESIArbitrated loop physical address Alpa values SettingHex Dec TTL input characteristics Signal characteristicsDevice control codes FC Differential output LED driver signalsFC Differential input Receive eye diagram Eye diagram data values Link rate GHz Technical Support Seagate Technology support servicesInternet Presales SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Numerics IndexFAN Flogi Plogi SEL ID See also cooling
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