Seagate ST34555N/W manual Customer service centers, Manufacturer’s representatives

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Hawk 4XL Installation Guide, Rev. A

13

Customer service centers

Seagate direct OEM, Distribution, and Systems Integrator cus- tomers should contact their Seagate service representative for warranty information. Other customers should contact their place of purchase. Seagate offers comprehensive customer support for all Seagate drives. These services are available worldwide.

Location	Phone number	FAX number
Asia Pacific and Australia	65-485-3595	65-485-4980
Europe, Middle East,
and Africa	31-2031-67300	31-2065-34320
Japan	81-3-5462-2904	81-3-5462-2979
USA	1-800-468-3472	405-949-6740
Other Americas (Brazil,
Canada, Mexico)	405-949-6706	405-949-6738
Manufacturer’s representatives
Brazil
MA Informatica	55-11-810-7794	55-21-253-6467
Canada
Memofix	905-660-4936	905-660-8738
Adtech	905-812-8099	905-812-7807
	1-800-624-9857
Mexico
Abicom Seamax
SA DE CV	525-546-6965	525-546-4888

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Contents

Hawk 4XL Disc Drive ST34555N/W Installation Guide Contents Electrostatic discharge protection PrefaceImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Hawk 4XL Installation Guide, Rev. a Regulatory agency compliance Electromagnetic susceptibilityElectromagnetic compliance Australian C-Tick Electromagnetic compliance for the European Union Online services Seagate technical support servicesSeagate CompuServe forum SeaFAX FAX servicesSeagate technical support Direct-support servicesManufacturer’s representatives Customer service centersGeneral description RPM Drive characteristicsDC power requirements Amps ST34555N/WSingle-ended Dimensions of the drive Drive models General informationScsi ID jumpers Drive termination Circuits and data path widths Terminator powerCable characteristics for single-ended circuits Fifty pin I/O connection to drive N model Multiple drive connection to host adapter Multiple-drive connection to host adapter Providing adequate cooling Kühlung des Systems Suggested air flow Abbildung 4. Empfohlener Luftstromverlauf Installation des Laufwerkes und Anschluß der Kabel Mounting the drive and connecting cablesHawk 4XL Installation Guide, Rev. a DC power connector Abbildung 5. Gleichstromanschluß Hinweis Page Mounting configuration dimensions Quick reference desktop system notes Formatting the driveSetting the Scsi ID on model N drives Setting the Scsi ID jumpersTerminating the drive Terminating the driveSetting terminator power jumpers Additional jumper options Other applicable jumper optionsSetting the Scsi ID on model W drives Host Alternate Enable Scsi terminator Disable Scsi terminator Model only Terminator power Other option jumpers are available as illustrated below