Tyan Computer Trinity 371 Motherboard manual Technical Support, Returning Merchandise for Service

Page 10

Chapter 1

Introduction

Technical Support

If a problem arises with your system, you should turn to your dealer for help first. Your system has most likely been configured by them, and they should have the best idea of what hardware and software your system contains.

Hence, they should be of the most assistance. Further, if you purchased your system from a dealer near you, you can actually bring your system in to them to have it serviced, instead of attempting to do so yourself (which can have expensive consequences).

Help resources:

1.See FAQ and beep codes sections of this manual.

2.See Tyan web site for FAQ, bulletins, driver updates, etc. http://www.tyan.com

3.Contact your dealer or distributor for help BEFORE calling Tyan.

4. Check the Tyan user group:

alt.comp.periphs.mainboard.tyan

Returning Merchandise for Service

During the warranty period, contact your distributor or system vendor FIRST for any product problems. This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of products.

For Resellers Only:

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered. You can obtain service by calling the manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid, or hand-carried to the manufacturer. TYAN will pay to have the board shipped back to you.

http://www.tyan.com

10

Image 10
Contents Tyan S1857 Motherboard User’s Manual RevisionTable of Contents 107 Overview ChapterIcons Processor Information Voltage and PowerPhysical Dimensions Please refer to page 26 for current PII CPUDisk Drive & System I/O Software SpecificationsBios Information Creative Labs ES 1373 PCIS1857 & S1857A VIA Chipset Hardware Specifications/Features Audio S1857A only Win98 SE, Windows NT 4.0 & SPHelp resources Returning Merchandise for ServiceTechnical Support For Resellers OnlyThis page left blank intentionally Unpacking InstallationHow to install our products right...the first time What’s the first thing I should do?Installation Steps Do Notapplypowertothe Board Ifithas Been DamagedPin jumpers Quick References for JumpersOff on Map of Motherboard Jumpers Map of S1857 Features Setting Jumpers CPU Speed Settings Jumpers JP10, JP11, JP12, JP13Panel Connector Settings Jumper J16 Power LEDFan Speed Detect Cmos RTC Mounting the Motherboard in the Chassis Installing MemoryThis Operates on 3.3 volt standby for theDIMM banks Chapter Pin Dimm Cache Memory Dimm Bank TotalInstalling the CPU and Cooling Fan Installing CPU Retention Modules Install Secure module here Connecting IDE and Floppy Drives Pin Connecting Floppy Drives Connecting the Power Supply Installing Add-on Cards Power up when the card is inserted into the slotConnecting PS/2, USB, Serial & Parallel Devices Connecting Com and Printer Ports You are done3chapter Bios Configuration Main Setup Key FunctionSystem Date/Time Floppy Drive a and BType How to Configure Entering Drive Parameters Parameter DescriptionOptimal Defaults Default SettingsBoot Sector Virus Protection Fail-Safe DefaultsAdvanced Cmos Setup Advanced Cmos Setup Default Settings ChartSettings Chart Advanced SetupQuick Boot 3rd Boot Device 1st Boot Device2nd Boot Device Try Other Boot DevicesBoot To OS/2 Boot Up Num-LockPassword Check System Bios CacheableCache Bus ECC Default Primary VideoC000,16K Shadow and C400,16K Shadow Chipset Setup Advanced Chipset Setup Default Settings ChartUSB Function PIIX4 SERR#USB KB/Mouse Legacy Support BX Master Latency Timer ClksMulti-Trans Timer Clks Port 64/60 EmulationPower Down Sdram PCI1 to PCI0 AccessSdram RAS# to CAS# Delay Method of Memory DetectionAGP Parity Error Response AGPMulti-Trans Timer AGP ClksAGP Low-Priority Timer Clks 8bit I/O Recovery TimeTypeF DMABuffer Control1 USB Passive ReleasePIIX4 Passive Release DMA-nTypePower Management Setup Power Management Setup Default Settings ChartGreen PC Monitor Power State Power Management/APMPower Button Function ACPIAware O/SPower Saving Type Video Power Down ModeHard Disk Power Down Mode Standby/Suspend Timer UnitDisplay Activity PC98 Power LEDSlow Clock Ratio LAN Wake-upPlug and Play Setup RTC Wake-upPlug and Play Setup Default Settings Chart IRQ15PCI VGA Palette Snoop PCI Latency Timer PCI ClocksPlug and PlayAware O/S Allocate IRQ to PCI VGAPCI Slot n IRQ Priority OffBoard PCI IDE Primary IRQOffboard PCI IDE Secondary IRQ DMA Channel nReserved Memory Address Bios Devnode for Shadow RAMPCI Device Search Order Peripheral Setup Peripheral Setup Default Settings ChartKeyboardWake-up Function Power InterruptionOverclock Warning Message Mouse Wake-up FunctionMode Description Serial Port2 ModeIR Transmission Mode Onboard Serial Port1Parallel Port IRQ Parallel Port ModeEPPVersion Parallel Port DMA ChannelSet Supervisor Password Enter Set User Password Enter Supervisor and User SecurityLanguage Utility Flash Writer Utility This page left blank intentionally System Resources Beep CodesTroubleshooting System Problems Beeps Error Message DescriptionDisplayed Error Messages Error Message Line Press F1 to continueError Message Explanation Error in the second DMA channel1Appendix Glossary AppendixGlossary Doze mode, only the CPU’s speed is slowed Glossary Appendix Glossary Appendix 2Appendix Retention Module Installation LowerTabsFigure B Figure D RemoveCPUInstalling SECC2 CPUs Option Figure H Introduction to Setup Starting SetupCase of Problems Setup KeysGetting Help Key Function Main Setup Menu Setup VariationsChipset Features Setup Standard Cmos SetupBios Features Setup Power Management SetupDate Standard Cmos SetupExit Without Saving TimeHard Disks Video Drive A, Drive BHalt On Bios Features Setup MemoryBios Feature Setup Default Settings Chart Se tting Option Bios De fault Se tup De faultVirus Warning Quick Power On Self TestBoot Sequence CPU Internal Cache/External CacheIDE HDD Block Mode Boot Up Floppy SeekBoot Up NumLock Status Typematic Rate SettingSecurity Option Typematic Delay MsecVideo Bios Shadow PCI/VGA Palette SnoopChipset Features Setup Advanced OptionsSdram Cycle Length Chipset Features Setup Default Settings ChartBank 0/1, 2/3, 4/5 Dram Timing Dram ClockAGP Aperture Size AGP-2xMode Concurrent PCI/HostVideo RAM Cacheable OnChip USBPower Management Setup Power Management Setup Default Settings ChartAcpi Function Power ManagementPM Control by APM Video Off Option PM TimersHDDPowerDown Video Off MethodDozeMode Suspend ModeRTC Alarm Resume PM EventsIRQ3 COM2 PnP/PCI Configuration PnP / PCI Configuration Default Settings ChartResources Controlled By PNP OS InstalledReset Configuration Data IRQ-nAssigned toPCI Dynamic Bursting PCI Delay TransactionPCI#2 Access #1 Retry PCI Master 0 WS WriteIntegrated Peripherals Default Settings Chart Integrated PeripheralsOn-Chip PCI IDE First/Second Channel IDE Prefetch ModePower on Function IDE Primary/Secondary Master/Slave PIOOnboard FDC Controller Onboard Parallel ModeKBC Input Clock Onboard Serial Port 1User Password Flash Writer UtilityBios Flash Memory Writer Document # D1367-120 Jumper Settings Quick Reference See pages 15-20 for details on Jumpers

Tyan S1857, Trinity 371 Motherboard specifications

The Tyan Computer Trinity 371 motherboard, also known as the Tyan S1857, is a versatile and reliable choice for various computing needs. Designed primarily for the industrial and server markets, this motherboard is known for its robust build quality and extensive feature set that supports a wide range of applications.

One of the standout features of the Tyan S1857 is its support for AMD processors, specifically the Socket A (462) interface. This compatibility allows users to utilize a variety of AMD CPUs, including the Athlon and Duron series, ensuring that the motherboard can accommodate different performance requirements. The motherboard supports a maximum of 1.5GB of DDR SDRAM, enhancing its ability to handle memory-intensive applications and multitasking operations efficiently.

Additionally, the Tyan Trinity 371 offers integrated VIA Apollo KT133A chipsets, which provide reliable performance and optimized speed for both desktop and server environments. The motherboard supports a 100MHz Front Side Bus (FSB), ensuring high data transfer rates and improved overall system performance. The inclusion of five PCI slots permits the addition of various expansion cards, such as graphics cards, network cards, and additional storage controllers, enhancing the system’s versatility.

From a storage perspective, the Tyan S1857 features a standard IDE controller that supports up to four IDE devices. This includes the ability to connect multiple hard drives and optical drives, providing ample storage options for user needs. The motherboard also supports RAID configurations, which can enhance data redundancy and performance for server applications.

On the connectivity front, the Tyan Trinity 371 incorporates a variety of ports, including USB and serial ports, facilitating connections to peripherals and external devices. The onboard Ethernet connectivity ensures that users can easily connect to networks, making it suitable for both standalone and networked environments.

The Tyan S1857 also emphasizes stability and durability, making it a reliable choice for critical applications. Its design considers thermal management, allowing for effective heat dissipation, which is essential for maintaining optimal operating conditions, especially in industrial settings.

In summary, the Tyan Computer Trinity 371 motherboard, or Tyan S1857, stands out for its comprehensive feature set, robust support for AMD processors, and reliable performance in various applications. Its ability to support expansion through additional slots, RAID configurations, and versatile connectivity options makes it an excellent choice for both industrial and server environments.