Technical Support

Chapter 1

Introduction

If a problem arises with your system, you should turn to your dealer for help first. Your system has most likely been configured by them, and they should have the best idea of what hardware and software your system contains.

Hence, they should be of the most assistance. Further, if you purchased your system from a dealer near you, you can actually bring your system in to them to have it serviced, instead of attempting to do so yourself (which can have expensive consequences).

Help resources:

1.See FAQ and beep codes sections of this manual.

2.See Tyan web site for FAQ, bulletins, driver updates, etc. http://www.tyan.com

3.Contact your dealer or distributor for help BEFORE calling Tyan.

4. Check the Tyan user group:

alt.comp.periphs.mainboard.tyan

Returning Merchandise for Service

During the warranty period, contact your distributor or system vendor FIRST for any product problems. This warranty only covers normal customer use and does not cover damages incurred during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of products.

For Resellers Only:

A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered. You can obtain service by calling the manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid, or hand-carried to the manufacturer. TYAN will pay to have the board shipped back to you.

http://www.tyan.com

Tyan S1857, Trinity 371 Motherboard specifications

The Tyan Computer Trinity 371 motherboard, also known as the Tyan S1857, is a versatile and reliable choice for various computing needs. Designed primarily for the industrial and server markets, this motherboard is known for its robust build quality and extensive feature set that supports a wide range of applications.

One of the standout features of the Tyan S1857 is its support for AMD processors, specifically the Socket A (462) interface. This compatibility allows users to utilize a variety of AMD CPUs, including the Athlon and Duron series, ensuring that the motherboard can accommodate different performance requirements. The motherboard supports a maximum of 1.5GB of DDR SDRAM, enhancing its ability to handle memory-intensive applications and multitasking operations efficiently.

Additionally, the Tyan Trinity 371 offers integrated VIA Apollo KT133A chipsets, which provide reliable performance and optimized speed for both desktop and server environments. The motherboard supports a 100MHz Front Side Bus (FSB), ensuring high data transfer rates and improved overall system performance. The inclusion of five PCI slots permits the addition of various expansion cards, such as graphics cards, network cards, and additional storage controllers, enhancing the system’s versatility.

From a storage perspective, the Tyan S1857 features a standard IDE controller that supports up to four IDE devices. This includes the ability to connect multiple hard drives and optical drives, providing ample storage options for user needs. The motherboard also supports RAID configurations, which can enhance data redundancy and performance for server applications.

On the connectivity front, the Tyan Trinity 371 incorporates a variety of ports, including USB and serial ports, facilitating connections to peripherals and external devices. The onboard Ethernet connectivity ensures that users can easily connect to networks, making it suitable for both standalone and networked environments.

The Tyan S1857 also emphasizes stability and durability, making it a reliable choice for critical applications. Its design considers thermal management, allowing for effective heat dissipation, which is essential for maintaining optimal operating conditions, especially in industrial settings.

In summary, the Tyan Computer Trinity 371 motherboard, or Tyan S1857, stands out for its comprehensive feature set, robust support for AMD processors, and reliable performance in various applications. Its ability to support expansion through additional slots, RAID configurations, and versatile connectivity options makes it an excellent choice for both industrial and server environments.