Tyan Computer B5161 manual Technical Support, Help Resources

Technical Support

If a problem arises with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you. Furthermore, if you purchased your system from a dealer near you, take the system to them directly to have it serviced instead of attempting to do so yourself (which can have expensive consequences).

If these options are not available for you then Tyan Computer Corporation can help.Besides designing innovative and qual- ity products for over a decade, Tyan has continuously offered customers service beyond their expectations. Tyan's website (www.tyan.com) provides easy-to-access resources such as in-depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and much more. With all these convenient resources just a few keystrokes away, users can easily find the latest software and operating system components to keep their systems running as powerful and productive as possi- ble. Tyan also ranks high for its commitment to fast and friendly customer support through email. By offering plenty of options for users, Tyan serves multiple market segments with the industry's most competitive services to support them.

"Tyan's tech support is some of the most impressive we've seen, with great response time and exceptional organization in general" - Anandtech.com

Please feel free to contact us directly for this service at tech- support@tyan.com

Help Resources:

1.See the beep codes section of this manual.

2.See the TYAN website for FAQ’s, bulletins, driver updates, and other information: http://www.tyan.com

68