Plantronics WG101/B manual PC panel screen, Advanced settings, Support screen, Updates

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PC panel screen

•Choose whether you want PerSono Suite software to launch when you log in to Windows.

•See a list of supported softphones running on your PC.

•See which Plantronics device is attached to your PC and working with PerSono Suite software.

•Customise how you want the PerSono Suite software to manage your multimedia when a call begins/ends.

Advanced settings

Microsoft Office Communicator dial tone enabled

If this feature is set to ON, when a PC radio link is established, Microsoft Office Communicator will assume the user is trying to place a VOIP call and provide a dial tone.

If this feature is set to OFF, when a PC radio link is established, Microsoft Office Communicator will sit idle.

“Microsoft Office Communicator dial tone enabled” can be set to ON or OFF.

Microsoft Office Communicator certified product:

Default setting = ON

Standard product: Default setting = OFF

Audio sensing enabled

Audio sensing is a special feature supported by Plantronics wireless devices that can detect audio signal at the USB port and automatically establish a PC radio link between the base and wireless headset without the user having to press the PC call control button. If the parameter “Microsoft Office Communicator dial tone enabled” is set to ON, every time the user presses the PC call control button, the Microsoft Office Communicator dial tone will be heard. However, the user may have pressed the PC call control button to listen to music etc., and does not want to hear the dial tone. In this case, if the user sets the “Audio sensing enabled” parameter to “ON”, the radio link will be established automatically when any PC audio is detected at the USB port, thus eliminating the need for the user to press the PC call control button.

“Audio sensing enabled” can be set to ON or OFF.

Microsoft Office Communicator certified product: Default setting = ON

Standard product: Default setting = OFF

Support screen

The support screen provides on-line access to this printable User Guide, frequently asked questions, details on how to contact Plantronics, and software upgrade information. The version of software and firmware currently running on your system is also shown here.

Updates

All the required software and firmware for your Plantronics device can be remotely updated if and when updates are available. You can control how frequently the system will check for available updates. When updates are available, you can view all pending updates and decide when to download and install any one of them.

The particular version of PerSono Suite software and headset/ base firmware running on your system is always reflected in the VERSIONS fields.

Notify me when updates are available: By enabling this check box, you will activate a periodic automatic check for available software and firmware updates.

When this parameter is enabled, automatic check for updates will be activated and the frequency field will be highlighted allowing you to choose the frequency of checking for updates, e.g., once every 3 months, once every month or once every week.

When this parameter is disabled, automatic check for software/ firmware updates is disabled.

Check For Updates: You can choose to check for available software/firmware updates at any time by clicking on the Check For Updates button.

Available Updates: Following an automatic or manual check for updates, this field will be populated with any applicable software and firmware updates.

Install: It is important to note that automatic checks for updates does not include automatic download and install. The actual download and install will only occur when you select at least one item for the Available Updates list and click on this Install button.

Plantronics Savi User Guide

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Contents Savi Go Wireless headset system WG101/B Welcome Contents Package contents and features Savi Go USB adapter features Set-up Connecting USB adapter to PCConnecting power supply to charger base Fitting headset Docking and charging headsetTo end a call on the headset Powering headset on/offTo place a call To answer a call on the headset System information USB adapter indicator lightHeadset indicator lights and tones Muting a headset during a callTurning headset indicator blue flash on/off Low battery warningChecking battery level Pairing headset to USB adapterUsing your headset with your Bluetooth mobile phone Pairing your headset to your Bluetooth mobile phonePerSono Suite software Softphone supportSettings screen headset and USB adapter Help for USB adapter settingsPC panel screen Advanced settingsUpdates Support screenSound is distorted or I hear an echo in the headset Troubleshooting and common questionsTroubleshooting Microsoft Office Communicator usage Troubleshooting Mobile phone usage Patents US 5,210,791 Patents Pending 81668-02
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WG101/B specifications

The Plantronics WG101/B is a versatile wireless headset designed specifically for enterprise and office environments. Known for its clarity, comfort, and reliability, the WG101/B is engineered to enhance productivity and communication in various professional settings.

One of the standout features of the WG101/B is its ergonomic design. The lightweight construction ensures that users can wear the headset comfortably for extended periods without experiencing fatigue. The adjustable headband allows for a customized fit, while the plush ear cushions provide additional comfort. This attention to ergonomic detail makes the WG101/B an ideal choice for professionals who spend their day on calls.

The headset's audio quality is exceptional, utilizing advanced noise-canceling technology that effectively reduces background noise. This feature ensures clear conversations, making it easier for users to communicate without distractions. Additionally, the WG101/B offers wideband audio capabilities, which enhance the sound quality for both the user and the person on the other end of the line, making for a more natural and pleasant speaking experience.

Connectivity is another strong point of the WG101/B. It utilizes DECT technology, which provides a reliable connection up to 350 feet away from the base station. This extensive range allows users to move around freely while staying connected to their calls, improving overall workflow and accessibility. The headset supports multiple devices, allowing users to easily switch between their desk phone, mobile phone, and computer.

Battery life is a critical factor for professionals, and the WG101/B excels in this area. It offers up to 12 hours of talk time on a single charge, meaning users can get through a full workday without the need to recharge. The unit also features a quick-charge option, providing up to 1.5 hours of talk time from just a short 20-minute charge.

Another notable characteristic of the WG101/B is its sleek design. The modern aesthetic not only looks professional but is also practical for everyday use in any office environment. The headset is equipped with intuitive on-ear controls, allowing users to easily manage volume, mute, and answer calls without fumbling for buttons.

In conclusion, the Plantronics WG101/B is an excellent choice for professionals seeking a reliable, comfortable, and high-quality wireless headset. With its combination of advanced features, solid audio performance, and user-friendly design, it enhances productivity and communication in any workplace. Whether you're in a bustling office or remote work setting, the WG101/B is built to meet the demands of modern business communication.
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