Omnitron Systems Technology 2GXM user manual Troubleshooting Guide, Possible Causes

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6.0TROUBLESHOOTING GUIDE

6.1OVERVIEW

The 2GXM module has several LED indicators available to assist in the determination of problems. Refer to Section 3.5, Verify Operation, for LED definitions.

6.1.1Power Issues

Problem:

The Power LED does not illuminate after installation is complete or no LED indicators are ON

Possible Causes:

A. For standalone modules, confirm that the power supply is connected to both the module and the AC or DC power source. If Power LED is still not illuminated, use a voltmeter and check the voltage of the power source (AC/DC converter used with the standalone unit should measure between 9 -15 VDC no load at the barrel connector).

B.For plug-in module, confirm that the chassis is connected to an AC or DC power source. If the Power LED is still not illuminated, remove the module and verify the operation of other modules in the chassis. If power is present and the module will not turn ON, replace the module.

C.The plug-in module requires ~ 7.0 watts (3.3VDC @ 2.1 amps) for normal operation. The AC Power Supply in a 19-Module Chassis can supply ~ 60 watts (3.3VDC @ 18amp). A fully loaded 19-Module chassis of 2GXM modules will require two power supplies for standard operation. This condition will cause the power LED not to illuminate.

6.1.2Fiber Issues

Problem:

The Fiber Optic link LED does not illuminate after installation is complete.

Possible Causes:

A.Verify the Link Mode selection is set to Link Segment (LS). Until a stable link is established, leave the Link Mode configured for LS. After a Link presence is established, the Link Mode selection can be modified.

B.Confirm that the fiber optic cable is properly connected to the iConverter 2GXM and the remote fiber optic device. Connecting the fiber between the Tx of the far end to the Rx on the near end will cause the P1 LED on the near end to illuminate (only when the link mode is configured for Link Segment). Completing the connection will cause the far end P1 LED to illuminate.

C.Confirm that the fiber cable type matches the fiber transceiver type (multimode, single-mode) on the iConverter 2GXM.

D.If using a dual-fiber model, confirm that the transmitter (Tx) is attached to the receiver side of its link partner, and that the receiver (Rx) is attached to the transmitter. A optical power meter will assist in determining which cable should be connected to the Tx and Rx of the module. To insure proper operation, a minimum of -17dBm to - 28dBm must be present at the fiber optic receiver.

E.If using a single-fiber model, confirm that the Tx wavelength on the iConverter 2GXM matches the Rx of the connected fiber optic device. Single-fiber units transmit and receive at different wavelengths (1510nm/ 1310nm). Verify the model numbers to insure proper compatibility.

NOTE: If corrective actions do not resolve your situation, please contact Omnitron Systems Technical Support.

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Contents Standalone and PLUG-IN Module Table of Contents Standalone Plug-In OverviewPort Structure Installation Procedure Configuring DIP-SWITCHES DIP-switch Bank 2 is only available on the plug-in module 2.3 SW3 Pause Disable/Enable Off/On Installing PLUG-IN Modules and Connecting Cables Passwords Management Options screen will be displayed 2GXM Setting the Chassis Number and Name Setting 2GXM Passwords Setting Snmp Preferences Setting SNMPv1/v2c Read and Write Community Names Setting the Snmp Trap IP Host Addresses Vlan ID Enabling/Disabling Soft-switch Reload Access the 2GXM Remotely Updating the 2GXM Firmware via the Serial Console Port Verify Operation NMM Detailed Module Configuration2GXM LED Module Management Mode Port Configuration Port Access 3 802.3ah Parameters Local Status Section OUI 4 802.3ah Events Port Vlan Page Tagged Vlan Pvid BP a BP B Vlan ID VIDVlan Table is Empty Vlan ID +1 Vlan ID CNode Loopback To refresh the Port Statistic screen, press Enter Cable Types 2GXM SpecificationsPossible Causes Troubleshooting GuideLimitation of Warranty Warranty

2GXM specifications

Omnitron Systems Technology has made significant strides in the realm of networking solutions, particularly with its innovative 2GXM series of managed Ethernet switches. These devices are designed to cater to the growing demands for reliable, high-speed network connectivity in industrial environments. The 2GXM series stands out with its robust features, advanced technologies, and versatile characteristics that meet the needs of various applications ranging from industrial automation to surveillance systems.

One of the main features of the Omnitron 2GXM is its support for Gigabit Ethernet with both copper and fiber interfaces. This dual capability allows for flexible network configurations, enabling users to extend their network range while maintaining high data transmission speeds. The switch supports a variety of port combinations, including SFP slots for fiber connections and standard Ethernet ports, facilitating seamless integration into existing infrastructures.

In addition to its connectivity options, the 2GXM series includes advanced management functionalities. It supports SNMP (Simple Network Management Protocol), allowing network administrators to monitor device performance, configure settings, and manage the network from a centralized platform. The switch also features VLAN support, providing enhanced network segmentation and security by allowing the separation of different network traffic types.

Another critical aspect of the 2GXM series is its rugged design, making it an ideal choice for industrial environments. It is built to withstand harsh conditions, including extreme temperatures, vibrations, and electromagnetic interference. This durability ensures maximum uptime and reliability, which are essential for mission-critical applications.

The 2GXM also features Power over Ethernet (PoE) capabilities, enabling it to supply power to connected devices such as IP cameras and wireless access points. This not only simplifies installation but also reduces the need for additional power sourcing, enhancing overall efficiency.

Furthermore, the switch incorporates advanced security features, including port security and access control lists (ACLs), to safeguard the network against unauthorized access and potential threats. This focus on security reassures users that their industrial operations can run smoothly and safely.

In summary, the Omnitron Systems Technology 2GXM series of managed Ethernet switches offers a compelling combination of high-speed connectivity, advanced management features, rugged construction, and enhanced security. These characteristics make it a preferred choice for enterprises looking to strengthen their industrial networks while achieving operational efficiency and reliability.
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