NETGEAR WNA3100-100ENS Troubleshooting Your Wireless Connection, Connection Status Shows

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Wireless-N 300 USB Adapter WNA3100 User Manual

If you do not have a USB 2.0 port on your computer, the throughput is limited to the 14 Mbps of the USB 1.1 standard.

5.I connected wirelessly to a network, but I cannot access the Internet.

First, check to make sure that the router’s Internet connection is working. If the router’s Internet connection works, but you still cannot access the Internet, see “Troubleshooting Your Wireless Connection.”

6.I can connect to the wireless network, but not to the other computers on the network or to the Internet.

This could be a physical layer problem or a network configuration problem.

Check to make sure that the router is physically connected to the Ethernet network.

Make sure that the IP addresses and the Windows networking are configured correctly. Click the link to “TCP/IP Networking” in Appendix B.

Restart the modem, router, and computer.

7.How can I view the IP address for the wireless-N USB adapter?

Click the icon to open the Smart Wizard. Then select the About tab.

Troubleshooting Your Wireless Connection

You can use the status bar and the LED to get more information about your wireless connection. Click the icon to open the Smart Wizard. The status bar is located at the bottom of the Settings tab.

Connection status

Wireless network

Figure 4-1

Connection Status Shows 169.254.x.x

Microsoft Windows and Macintosh operating systems generate and assign an IP address if the computer cannot reach a DHCP server. If your IP address is in this range (169.254.x.x), make sure that there is a built-in DHCP server in your router.

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v1.0, December 2009

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Contents NETGEAR, Inc Wireless-N 300 USB Adapter WNA3100 User ManualFCC Statement Technical SupportRF Exposure Information FCC RF Radiation Exposure and SAR StatementsIndustry Canada Statement SAR StatementProduct and Publication Details Contents Appendix B Related Documents Conventions, Formats, and Scope About This ManualRevision History What You Need Before You Begin Chapter Installation with Custom SetupObserve Wireless Location and Range Guidelines Installation with Custom SetupFirst, Install the WNA3100 Software V1.0, December Then, Install Your WNA3100 v1 Adapter No WPS-capable networks in your area V1.0, December Monitoring Wireless Network and the Internet Connections Color Condition Description WNA3100 v1 IconUnderstanding the Status Bar Smart Wizard Status BarRemoving the WNA3100 v1 Software Wireless-N USB Adapter LEDMeaning Upgrading the WNA3100 v1 Software V1.0, December Viewing Wireless Networks in Your Area Network Connections and Wireless SecurityNetwork Tab Joining a NetworkField or Button Description List of networks displays Using Push N Connect to Join a Network Creating a Profile to Connect to a Wireless NetworkClick Save Profile Managing Profiles Setting Up a Computer-to-Computer Ad Hoc ProfileSelect Computer-to-Computer Ad Hoc for the network type Select the Computer-to-Computer Ad Hoc network type Starting a Computer-to-Computer Ad Hoc Network ConnectionWEP. See Setting Up WEP Encryption Security on About Wireless SecuritySetting Up WPA-PSK Tkip or WPA2-PSK AES Security Wireless Network Name Ssid and Security SettingsSetting Up WEP Encryption Security V1.0, December Statistics Descriptions Monitoring StatisticsLabel Description About Your Smart Wizard About Tab SettingsAbout Tab Field Description Auto Check Advanced SettingsGet Info button Check buttonV1.0, December Optimizing Wireless Performance Wireless Network PerformanceOptimizing Your Network Bandwidth Broadband Internet Small Office and Home Office Soho Networking TechnologiesAssessing Your Network Speed Requirements WirelessNetwork Connection Theoretical Raw Transfer Time Theoretical Transfer Time for 1 GigabyteTroubleshooting Tips TroubleshootingConnection Status Shows Troubleshooting Your Wireless ConnectionProblem Action Occasional Windows XP Connection ProblemsAd Hoc Mode Is Not Working Correctly FCC, CE Technical SpecificationsFeature Description Factory Default SettingsDocument Link Appendix B Related Documents