NETGEAR WPN111 user manual Chapter Troubleshooting, Basic Tips

Chapter 5

Troubleshooting

This chapter provides information about troubleshooting your NETGEAR RangeMax™ Wireless USB 2.0 Adapter WPN111. After each problem description, instructions are given to help you diagnose and solve the problem.

Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for Network Access” of the Reference Manual on the NETGEAR RangeMax™ Wireless USB 2.0 Adapter WPN111 Resource CD.

Basic Tips

If you have problems connecting to your wireless network, try the tips below.

Symptom	Cause	Solution
T h e L E D is n ot lit.	T h e W P N 1 1 1 is n ot	R e m ove a n d re in se rt th e W P N 1 1 1 .
	con n e cte d to th e	C h e ck th e W in d ows d evice m a n a ge r to se e if th e W P N 1 1 1 is
	U S B p ort p rop e rly or	re cogn ize d a n d e n a b le d . R e loa d th e W P N 1 1 1 softwa re , if
	th e W P N 1 1 1	n e ce ssa ry.
	softwa re is n ot	Try to in sta ll th e W P N 1 1 1 in a d iffe re n t U S B slot on you r syste m
	loa d e d .	if on e is a va ila b le .
T h e wire le ss L E D	T h e W P N 1 1 1 is	T h e a cce ss p oin t m a y n ot b e p owe re d on . O r, th e a cce ss p oin t
b lin ks a n d ca n n ot	a tte m p tin g to	a n d th e W P N 1 1 1 a re n ot con figu re d with th e sa m e wire le ss
con n e ct to a n	con n e ct to a n a cce ss	p a ra m e te rs . C h e ck th e S S I D a n d W E P se ttin gs .
a cce ss p oin t.	p oin t, b u t ca n n ot
	con n e ct.
I ca n con n e ct to	T h is cou ld b e a	C h e ck to m a ke su re th a t th e a cce ss p oin t is p h ysica lly
a n a cce ss p oin t,	p h ysica l la yer	con n e cte d to th e E th e rn et n e twork .
b u t I ca n n ot	p rob le m or a n etwork	M a ke su re th a t th e I P a d d re sse s a n d th e W in d ows n e tworkin g
con n e ct to oth e r	con figu ra tion	p a ra m e te rs a re a ll con figu re d corre ctly.
com p u te rs on th e	p rob le m .	R e sta rt th e ca b le or D S L m od e m , rou te r, a cce ss p oin t, a n d
n etwork or th e		n ote b ook P C .
I n te rn e t.		R e fe r to “A R oa d M a p for ‘H ow to G e t T h e re F rom H e re ’” on
		p a ge 2 -2for a d d ition a l su gge stion s .

T rou b le s h ootin g 5 -1