NETGEAR WG111 user manual Basic Tips, Troubleshooting Frequently Asked Questions

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User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111

Basic Tips

If you have problems connected to your wireless network, try the tips below.

Symptom

Cause

Solution

The LED is not

The WG111 is not

Remove and reinsert the WG111.

lit.

connected to the

Check the Windows device manager to see if the WG111

 

USB port

is recognized and enabled. Reload the WG111 software,

 

properly or the

if necessary.

 

WG111 software

Try to install the WG111 in a different USB slot on your

 

is not loaded.

 

system if one is available.

 

 

 

 

 

The wireless

The WG111 is

The access point may not be powered on. Or, the access

LED blinks and

attempting to

point and the WG111 are not configured with the same

cannot connect

connect to an

wireless parameters. Check the SSID and WEP settings.

to an access

access point, but

 

point.

cannot connect.

 

 

 

 

I can connect to

This could be a

Check to make sure that the access point is physically

an access point,

physical layer

connected to the Ethernet network.

but I cannot

problem or a

Make sure that the IP addresses and the Windows

connect to

network

networking parameters are all configured correctly.

other

configuration

Restart the cable or DSL modem, router, access point,

computers on

problem.

the network or

 

and notebook PC.

the Internet.

 

Refer to the “A Road Map for ‘How to Get There From

 

 

 

 

Here’” on page 2-2for additional suggestions.

 

 

 

Troubleshooting Frequently Asked Questions

1.Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no more than 11 Mbps speed on my WG111 Smart Configuration Utility status line?

Answer: If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps.

2.Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no more than 14 Mbps speed on my WG111?

Basic Setup

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202-10026-01

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Contents 202-10026-01 Vcci Statement Certificate of the Manufacturer/ImporterFCC Requirements for Operation in the United States FCC Guidelines for Human ExposureDeclaration Of Conformity Netgear 54 Mbps Wireless USB 2.0 Adapter WG111 Operation Using 2.4 GHz Channels in FranceMetropolitan Regions with Eased Restrictions in 2.4GHz Band 202-10026-01 Contents Appendix C Preparing Your PCs for Network Access Glossary Index Contents Typographical conventions Manual SpecificationsChapter About This Manual Audience, Scope, ConventionsHtml version of this manual How to Use this ManualHow to Print this Manual About This Manual About the WG111 Key FeaturesChapter Introduction What’s in the Box? Road Map for ‘How to Get There From Here’If I Want To? What Do I Do? What’s Needed? How Do I? Road Map for How to Get There From HereNetgear 54 Mbps Exchange files Use printers Verifying System Requirements Chapter Basic SetupWhat You Need Before You Begin Observing Location and Range Guidelines Two Basic Operating ModesWG111 Default Wireless Configuration Settings Basic Installation Instructions Install the WG111 driver and configuration utility software For Windows XP Users Installing a WG111Install the Netgear 54 Mbps Wireless USB 2.0 Adapter WG111 Configure your WG111 Verify wireless connectivity to your network Click Install Driver and Utility For Windows 2000 & 98/Me Users Installing a WG111Found New Hardware Wizard WG111 System Tray Icon Profile Configure your WG111 and saveVerify wireless connectivity to your network LED Descriptions WG111 Wireless Connection IndicatorsInterpreting the LED on the WG111 Yellow TroubleshootingInterpreting System Tray Icon Colors RedBasic Tips Troubleshooting Frequently Asked QuestionsBasic Setup Basic Setup Basic Setup Using Configuration Profiles Chapter ConfigurationUnderstanding the Configuration Options Configure the wireless Network settings Connecting to an Access Point in Infrastructure ModeHow to Configure an Infrastructure Mode Profile Run the WG111 Configuration UtilityHow to Configure an Ad-hoc Mode Profile Connecting to Another PC in Ad-hoc ModeWindows Run program dialog box Configure the PC network settingsPing test results How to Start a Computer-to-Computer Ad-Hoc Network Enabling Wireless Security FeaturesConfigure the Security settings How to Configure WEP Encryption SecuritySave your settings in a Profile Statistics Advanced SettingsConfiguration USB Appendix a Technical SpecificationsTechnical Specifications Infrastructure Mode Appendix B Wireless Networking BasicsWireless Networking Overview Network Name Extended Service Set Identification Essid Authentication and WEPAd Hoc Mode Peer-to-Peer Workgroup Open System Authentication AuthenticationAuthentication Open System Steps Do Not Use WEP Authentication Shared Key StepsKey Size WEP Configuration OptionsWireless Channels 802.11b and g Radio Frequency Channels Radio frequency channels used are listed in TablePreparing Your Computers for TCP/IP Networking Appendix C Preparing Your PCs for Network AccessConfiguring Windows 98 and Me for TCP/IP Networking Install or Verify Windows Networking ComponentsPreparing Your PCs for Network Access Locate your Network Neighborhood icon Choose Settings, and then Control PanelEnabling Dhcp in Windows 98 and Me Primary Network Logon is set to Windows logon Verifying TCP/IP Properties Selecting Windows’ Internet Access MethodConfiguring Windows 2000 or XP for TCP/IP Networking Dhcp Configuration of TCP/IP in Windows XP Dhcp Configuration of TCP/IP in Windows XP orTCP/IP details are presented on Support tab Right click on Local Area Connection and select Properties Dhcp Configuration of TCP/IP in WindowsVerify that Obtain an IP address Obtain an IP address automatically is selected Verifying TCP/IP Properties for Windows XP or Preparing Your PCs for Network Access Glossary DSL Internet service provider Ssid Wins Glossary Numerics Index
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