ProSAFE 26-Port Fast Ethernet Smart Switch FS526Tv2
Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Table 3. Troubleshooting chart
Symptom | Cause | Solution |
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|
|
Power LED is off. | No power is received. | • Check the power cord connections for the |
|
| switch at the switch and the connected |
|
| device. |
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| • Ensure that all cables are used correctly and |
|
| comply with the Ethernet specifications. |
|
|
|
Link/ACT LED is off or | Port connection is not working. | • Check the crimp on the connectors and make |
intermittent. |
| sure that the plug is properly inserted and |
|
| locked into the port at both the switch and the |
|
| connecting device. |
|
| • Ensure that all cables are used correctly and |
|
| comply with the Ethernet specifications. |
|
| • Check for a defective adapter card, cable, or |
|
| port by testing them in an alternate |
|
| environment where all products are |
|
| functioning. |
|
|
|
File transfer is slow or | Half- or | Make sure that the attached device is configured |
performance is degraded. | switch and the connected device | to autonegotiate. |
| are not the same. |
|
|
|
|
A segment or device is | One or more devices are not | • Verify that the cabling is correct. |
not recognized as part of | properly connected, or cabling | • Ensure that all connectors are securely |
the network. | does not meet Ethernet | positioned in the required ports. Equipment |
| guidelines. | might have been accidentally disconnected. |
|
|
|
Link/ACT LED is blinking | A network loop (redundant path) | Break the loop by ensuring that there is only one |
continuously on all | has been created. | path from any networked device to any other |
connected ports and the |
| networked device. |
network is disabled. |
|
|
|
|
|
Troubleshooting Suggestions
If the suggestions in the previous table do not resolve the problem, see the troubleshooting suggestions in this section.
Network Adapter Cards
Ensure that the network adapter cards that are installed in the computers are functioning correctly and that the latest software driver has been installed.
Troubleshooting
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