NETGEAR GS110TP-100NAS manual Additional Troubleshooting Suggestions, Network Adapter Cards

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GS110TP Hardware Installation Guide

Table A-1. Troubleshooting Chart

Symptom

Cause

Solution

 

 

 

A segment or device is

One or more devices are

Verify that the cabling is correct. Ensure all

not recognized as part of

not properly connected,

connectors are securely positioned in the required

the network.

or cabling does not meet

ports. Equipment may have been accidentally

 

Ethernet guidelines.

disconnected.

 

 

 

ACT LED is flashing

A network loop

Break the loop by ensuring that there is only one

continuously on all

(redundant path) has

path from any networked device to any other

connected ports and the

been created.

networked device.

network is disabled.

 

 

 

 

 

Additional Troubleshooting Suggestions

If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the troubleshooting suggestions in this section.

Network Adapter Cards

Ensure the network adapter cards installed in the PCs are in working condition and the software driver has been installed.

Configuration

If problems occur after altering the network configuration, restore the original connections and determine the problem by implementing the new changes, one step at a time. Ensure that cable distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet limitations.

Switch Integrity

If required, verify the integrity of the switch by resetting the switch. To reset the switch, remove the AC power from the switch and then reapply AC power. If the problem continues, contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside of North America, please refer to the support information card included with your product.

A-2

Troubleshooting

v1.0, March 2010

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Contents GS110TP Hardware Installation Guide Trademarks Statement of ConditionsCertificate of the Manufacturer/Importer Product and Publication DetailsContents Appendix B Technical Specifications Index About This Manual Conventions, Formats, and ScopeHow to Print this Manual Revision HistoryChapter Introduction OverviewFeatures PoE Features Green FeaturesPackage Contents GS110TP Front and Back Panel Configuration Chapter Physical DescriptionLED Designations Port LEDsDevice Hardware Interfaces System LEDsRJ-45 Ports Reset Button Factory Defaults ButtonDesktop Switching Chapter ApplicationsApplications Chapter Installation Preparing the SiteInstalling the Switch Installing the Switch on a Flat SurfaceWall Mounting the Switch Checking the Installation Connecting Devices to the SwitchDesktop PC Applying AC Power Managing the Switch using a Web Browser or the PC UtilityGS110TP Hardware Installation Guide GS110TP Hardware Installation Guide Appendix a Troubleshooting Troubleshooting ChartAdditional Troubleshooting Suggestions ConfigurationSwitch Integrity Network Adapter CardsAuto-Negotiation GS110TP Hardware Installation Guide Appendix B Technical Specifications Network Protocol and Standards CompatibilityManagement Performance Specifications Power SupplyPhysical Specifications Environmental SpecificationsSafety Electromagnetic EmissionsGS110TP Hardware Installation Guide Index NumericsIndex-2