NetComm NB1300PLUS4 manual Testing your TCP/IP Network Using a Ping Utility

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Testing your TCP/IP Network Using a Ping Utility

Most TCP/IP terminal devices and ADSL Modems contain a ping utility that sends an echo request packet to a designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made very easy by using the ping utility in your computer.

Testing the LAN Path to Your ADSL Modem

You can ping the ADSL Modem from your computer to verify that the LAN path to your modem is working.

To ping the modem from a computer running Windows 95 or later:

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type Ping followed by the IP address of the ADSL Modem, as in this example:

ping 192.168.1.1

3.Click OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=xx ms

TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

Wrong physical connections

Make sure the LAN LED is on.

Check that the corresponding Link LEDs are on for your network interface card and for any hub ports that are connected to your computer and ADSL Modem.

Wrong network configuration

Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer or workstation.

Verify that the IP address for your ADSL Modem and your computer are correct and that the addresses are on the same subnet.

Rev. 1 - YML674

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NB1300Plus4 ADSL Modem

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Contents Page Contents Adsl LAN WAN ATM Overview Package ContentsConnecting your NB1300Plus4 Adsl Modem via Ethernet Connecting your NB1300Plus4Connecting your NB1300Plus4 Adsl Modem via USB Do I need a Micro filter? PWR LED IndicatorsLoading an ISP profile into your NB1300Plus4 Using Easy ConfigOverview Field Setting Details Factory DefaultsResetting to factory defaults Configuration Types Adsl Modem Ethernet Adsl Modem Ethernet ConfigurationConnecting your computer to the NB1300Plus4 Configuring the NB1300Plus4 Second Router Method Operational Diagram for Adsl Modem Configuration Adsl Modem USB Adsl Modem USB ConfigurationConnecting your computer to the NB1300Plus4 Configuring the NB1300Plus4 Configuring your Computer/Router to use the NB1300Plus4 Operational Diagram for Adsl Modem Configuration Router Ethernet Adsl Gateway Router Ethernet ConfigurationAdsl Router Ethernet Adsl Router Configuring your Computer to use the NB1300Plus4Adsl Gateway Router Ethernet Operational Diagram for Ethernet Gateway Configuration Adsl Gateway Router USB Configuration Adsl Gateway Router USB Configuring the NB1300Plus4 VPI Operational Diagram for USB Gateway Configuration Macintosh USB Macintosh OS X USB ConfigurationMacintosh USB Macintosh USB USB or Ethernet? How to make changesMultiple Virtual Circuits Main Menu Simple Basic Menu One Page SetupStatus Show Advanced SettingsWAN RouterAdsl PPP Hide Advanced settings Main Menu Advanced One Page SetupAdministration ATM Where can I download the free software to test IgmpWhat should I change my MTU settings to? When should I change my MTU settings?LAN/DHCP DNS NAT Advanced Port Forwarding Adsl Configuration RIP Configuration Diagnostic Test Route Table MAC Filtering Security Admin Password User Password Misc Configuration Advanced System Log Advanced Code Update Status Router Adsl LAN WAN Status page shows the information and status of WAN PVCs ATM TCP Connections Learned MAC Table PPP Save Settings and Reboot Connect your NB1300Plus4 Adsl Modem via Ethernet Appendix a Connection InstructionsConnect your NB1300Plus4 Adsl Modem via USB Macintosh OS X USB Configuration Rev YML674 NB1300Plus4 Adsl Modem Rev YML674 PWR LED Not On Correct power up sequenceResetting the NB1300Plus4 Adsl Modem General Modem OperationWeb Based Interface Obtaining a WAN IP Address Internet / ISP ConnectionAdsl link Internet Browsing PPPoE or PPPoATesting the LAN Path to Your Adsl Modem Testing your TCP/IP Network Using a Ping UtilityPing -n 10 IP address Testing the Path from Your Computer to a Remote DeviceAppendix C Glossary LAN UBR Trademarks and Notices Contact InformationWarranty Registration Form Page Limitations of Warranty Product Warranty