NetComm HS960 manual Contact Information, Email support@netcomm.com.au

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Contact Information

If you have any technical difficulties with your product, please do not hesitate to contact NetComm’s Customer Support Department.

Email: support@netcomm.com.au

www.netcomm.com.au

Note: NetComm Technical Support for this product only covers the basic installation and features outlined in the Quick Start Guide. For further information regarding the advanced features of this product, please refer to the configuring sections in this User Guide or contact a Network Specialist.

NetComm Limited ABN 85 002 490 486

PO Box 1200, Lane Cove NSW 2066 Australia

E – sales@netcomm.com.au W – www.netcomm.com.au

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Contents User Guide HS960 Wireless Gateway User Guide Contents 101 Accounting Pass ThroughAdvertisements FilteringPackage Contents Features PrecautionsOverview of the HS960 Wireless Gateway Top Panel LEDs IndicationRear Panel Rear panel of the HS960 is shown below LANConnection Diagram Technical Specifications Hardware SpecificationsSoftware Specifications NTP Network Time Protocol SupportYML857 Rev1 Installation Wall-MountingConnecting the Antennas Installation RequirementsSystem Requirements Dynamic IP settings for the PC ISP RequirementsYour PC Requirements Getting Started HS960 ConnectionPOE Power over Ethernet Application POE ConnectionSet Up Wizard ConfigurationStartup Wizard set up screen Internet Connection Settings Internet Connection Setting ScreenDefault Description Provided by your ISPPPPoE Point-to-Point Protocol over Ethernet Internet Connection Setting Screen-PPTP Client Setting Pptp Client Point-to-Point Tunneling ProtocolPPP MTU Setting 1460 TCP MSS Setting 1400Connection ID/Name Empty Wireless Setting WirelessChannel Enter the channel ID for wireless connection EssidMail Server Setting Email Server’s IP EmptyAddress or Domain Name Exceed 50 characters Smtp PortAuthentication Service Settings YesBilling Profile Settings Account Generator Printer Setting 13 Printer Setting ScreenAccounting Setting Three-buttons Printer SettingWeb-based Account Generator Setting Password AccountConfirm Empty Enter the password for confirmation Click on button to create a new account 18 Account Generator Panel21 Printer Customisation Setting Screen System Setting HhmmssAdvanced Setup Server AuthenticationSystem Define the HS960 System configuration SystemNAT 26 WAN/LAN Setting Screen 2 WAN/LANDevice IP LAN IP Setting WAN MAC AddressIP Address This identifies the internal LAN IP address of your HS960WAN Port Mode Dhcp ClientStatic IP Default Description Service Name Empty Keep alive and Redial Period DisableUser Name Empty To 64 alphanumeric characters and is case sensitiveDefault Description Password Empty My IP Address Empty35 Server Setting Screen ServerAdministrator Idle Minutes TimeoutAdministrator will logout automatically Internet Service ProviderAuthentication 36 Authentication Setting ScreenWificom Radius Authentication 38 Authentication Setting ScreenChap 39 Billing Setting Screen BillingDefault Enable Credit Card Service DisableTax Percentage Disable For one day of serviceAccumulation Enter the number. The field maximum value is44 Accounting Setting Screen AccountingExpiration Un-used account Hours MonthsPrint Clicking in the list box Three-Button Printer/ Web-based Account Generator Panel Button A~C49 PC-connected Printer Printout Time to Finish Multiple Button entries Button B is pressed seven times 7 x $2.00= $14.00Below is an example of the account printout 53 ExampleAmount 2 x $2.00 + 4 x$ 1.50+1x$1= $11.00 55 Example57 Discount Price Plan Setting Screen Discount Price Plan based on Button PressesCredit Card VisaSelect Service and enter payment information 59 Login61 User Account Information 62 Standard Login Page Customization Setting Screen CustomizationFfffff 64 Redirect Login Page Setting Screen Article Empty Article Text Color 000000Article Background None Color68 Frame Login Page Setting Screen Frame70 Logo Setting Screen 71 Example-Login Page Screen Billing Type=Time to Finish Billing Type=Accumulation77 Account Printout Customisation Setting Screen 78 PC-connected Printer Printout 80 Credit Customization Setting Screen 82 Service Selection Page Setting Screen Secure Pay 84 Successful Page Setting Screen Successful86 Fail Page Setting Screen 87 User Agreement Page Setting Screen 89 Pass through Setting Screen Pass ThroughDisplay when a FilteringWebsite is blocked System Interface Wired Select the interface ShareEmpty Enter the IP address of device in the format Use this format such like0050BA8D2296Click Apply button to save the new settings PortalAdvertisement FrequencyRange is 1 to 60 minutes Sequence RandomlyWalled Garden These 10 sites will display on the front log in screenDdns Dynamic Domain Name Service 97 Ddns Setting ScreenYY/MM/DD LAN Devices TCP99 Syslog Setting Screen SyslogSpecified syslog server Needs to check myEmail Address Empty Email Address 1/Email Address100 Log Settings Screen Log CategoriesSyslog System Disable System Boot NoticeIf device is rebooted, log would be sent Reboot Format Id, MAC Address System Up System ManagerSubscriber Trace Relationship LAN Devices Alarm Information, Units, Usage time, Bill, PaymentBilling profile name Name Payment Cash Credit CardSession Trace File every~ minutes Range is 5 to 1440 minutesBandwidth 128Kbps Specify the amount of downstream bandwidth103 Secure Remote Setting Screen Secure RemoteSnmp SnmpANY Wireless 105 Wireless Setting ScreenHEX Secure than open authentication Beacon Interval 200Beacon RTS Threshold 2347106 Account Generator Printer Setting Screen Account GeneratorSystem Status 108 System Status Item Screen103 104 Account List Account LogAccount log shows the accounts’ log information Current User Dhcp ClientsDhcp client table shows the current Dhcp users on the LAN Session List 117 Session List ScreenSystem Tools 119 System Tools ItemErase all setting and back to factory setting To factory defaultsSettings but still reserve the subscriber profiles Path fieldFirmware Upgrade Boot CodeSystem Account Use the System Account screen to change the system accounts112 113 114 Ping Command SSL CertificateIP or URL Enter the IP address or the URL link Restart LogoutRJ-45 Ethernet Port 100Mbps Use EIA/TIA-568-100-Category 5 cableFCC Regulatory Statement Part 15-Class B compliant device This device may not cause harmful interference,Appendix C Legal & Regulatory Information Customer InformationProduct Warranty Limitations of WarrantyContact Information Email support@netcomm.com.au

HS960 specifications

The NetComm HS960 is a powerful and versatile device designed to meet the demands of modern internet connectivity, making it an excellent choice for both residential and small business environments. This high-performance router emphasizes reliability and speed, catering to users who require seamless online experiences for various applications, be it streaming, gaming, or telecommuting.

One of the standout features of the HS960 is its dual-band Wi-Fi technology, which supports both 2.4 GHz and 5 GHz frequencies. This capability allows users to enjoy high-speed internet connections while reducing interference from other devices. The 5 GHz band, in particular, provides faster data rates for bandwidth-intensive tasks, ensuring smooth streaming and lag-free gaming.

Another significant aspect of the HS960 is its multiple Gigabit Ethernet ports. These ports enable wired connections with speeds up to 1000 Mbps, perfect for devices such as gaming consoles, desktop computers, and network-attached storage systems. The availability of multiple ports enhances flexibility and provides stable connectivity for users with numerous devices.

The HS960 also incorporates advanced security features to safeguard users' information and devices. With support for WPA3 encryption, it offers robust protection against unauthorized access and data breaches. Additionally, the router supports guest network capabilities, allowing visitors to access the internet without compromising the primary network's security.

Moreover, the HS960 is compatible with various Internet of Things (IoT) devices, enabling seamless integration into smart home environments. Users can control connected devices, such as smart lights, thermostats, and security cameras, with ease.

Another notable feature is the user-friendly interface for easy setup and management. The accompanying mobile app provides remote access, allowing users to monitor their network, manage device priorities, and configure advanced settings with just a few taps on their smartphones.

Lastly, the HS960 is built with energy efficiency in mind, complying with contemporary environmental standards, making it a sustainable choice for eco-conscious consumers. With its blend of advanced technologies, security features, and user-friendly design, the NetComm HS960 stands as a strong contender in the competitive router market, fulfilling the connectivity needs of today's digital lifestyle.