Multi-Tech Systems MTCBA-C manual Maintenance of Your Modem, Your Responsibility, Package Contents

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Chapter 1 – Product Description and Specifications

Maintenance of Your Modem

Your Wireless MultiModem is the product of advanced engineering, design, and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years.

Do not expose the Wireless MultiModem to any extreme environment where the temperature is above 50ºC or humidity is above 90% noncondensing.

Do not attempt to disassemble the Wireless MultiModem. There are no user serviceable parts inside.

Do not expose the Wireless MultiModem to water, rain, or spilled beverages. It is not waterproof.

Do not place the Wireless MultiModem alongside computer discs, credit or travel cards, or other magnetic media. The phone may affect the information contained on discs or cards.

The use of accessories not authorized by Multi-Tech or not compliant with Multi-Tech's accessory specifications may invalidate the warranty of the Wireless MultiModem.

In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech Tech Support.

Your Responsibility

This Wireless MultiModem is your responsibility. Please treat it with care respecting all local regulations. It is not a toy. Therefore, keep it in a safe place at all times and out of the reach of children.

Try to remember your Unlock and PIN codes. Become familiar with and use the security features to block unauthorized use and theft.

Package Contents

Single Package (one unit)

Bundled Package (multiple units)

1 modem

Each individual package in the bundle includes the following:

1 mounting bracket

1 modem

1 fused DC power cable

1 mounting bracket

1 Quick Start Guide

1 RS232 cable (15-to-9 pin)

 

1 antenna

 

1 power supply (type depends on regional in which it will be used)

 

4 adhesive-backed rubber feet for table-top mounting

 

1 MultiModem CD

 

1 Quick Start Guide

Parts to be Supplied by End User

mounting screws (screw shaft diameter = .17” max.)

antenna (Basic Package)

Multi-Tech Systems, Inc. MultiModem CDMA Wireless Modem User Guide

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Contents MultiModem Cdma MultiModem Cdma User Guide Wireless Modem S000303J, Revision J CopyrightRevision History Revision Date Description Trademarks and LogosContents Product Description Specifications FeaturesProduct Description ModelsApplication Types Wireless MultiModem used in remote ATM applicationApplication Overview Benefits/Features in Applications Safety General SafetyRF Interference Issues Safety Instructions for Hazardous LocationsYour Responsibility Maintenance of Your ModemPackage Contents Specifications Electrical CharacteristicsMode Description Functions Cdma ModesLEDs Antenna/RF SpecificationsInterfaces Designation RS232 15-Pin Connector PinoutAT Command Information Hook up the Antenna, Serial Cable, and Power Activation InstallationActivate Your Wireless Account Serial Cable Power Optional Attach the Modem to a Flat Surface Screw Separation = 125 mm or 4 1516 inchesInstall the Modem Driver Verifying That Your Modem Has Been Installed SuccessfullyIntroduction RequirementsExamples of Useful AT Commands Using Your Wireless ModemPhone Numbers for the Wireless Modem Establishing a Voice Call Establishing a Circuit-Switched Data CSD ConnectionAnswering a Circuit-Switched Data CSD Connection Using Short Message Services SMS SMS Examples Send Example Sending an SMS messageInternet Access Connecting to the Cdma Network for Internet AccessDisconnecting the Connection Create Your Dial-Up Connection in Windows XP/2003Mobile PhoneTools Troubleshooting Frequently Asked Questions Troubleshooting ExamplesFrequently Asked Questions Why does the modem answer and then do nothing?Just received this modem, what do I need to do? Who are the carriers?What is the max supported serial baud rate? Modem will not answerModem answers, but does nothing How does faxing work?Wireless Modem Reference Information Data Cable Diagram No VoiceReference Information GeneralReference Information Appendix a Warranty and Repairs Multi-Tech Warranty StatementRepair Procedures for U.S. and Canadian Customers Repair Procedures for International CustomersRepair Procedures for International Distributors Replacement PartsJuly