Multi-Tech Systems MT5634ZPX-V.92-ISA manual Download the Upgrade File, Install the Flash Wizard

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MultiModemZPX User Guide

Appendix B - Updating Your Modem Firmware

4.If the current firmware version is greater than the firmware version number found in Step 1: Identify the Modem Firmware, your modem has an older firmware version. Continue with Step 3: Download the Upgrade File.

Step 3: Download the Upgrade File

At Multi-Tech’s Support web page, follow the links to the modem firmware page. Locate the entry for your modem model and click on the upgrade file name to begin downloading the file to a temporary directory on your hard disk.

Step 4: Install the Flash Wizard

Install the Flash Wizard upgrade utility from the MT5634ZPX-V92 CD.

1.Insert the MT5634ZPX-V92 CD into your computer’s CD-ROM drive.

2.When the Autorun menu appears, click Utilities.

3.From the Select Utility Program dialog box, select Flash Wizard. Click OK.

4.The Welcome dialog box displays.

5.Before continuing with the firmware update, exit all Windows programs. Click Cancel to quit Setup if you need to close other Windows programs. Close any programs that are running and restart the update Wizard. When you are ready to proceed, click Next> to continue.

6.The Choose Destination Location dialog box displays. You may click Browse and select an- other folder if you do not want to use the default installation path. Remember the location of the destination folder; you’ll need to copy the firmware .Hex file to the same location before using the Flash Wizard to update your modem. Destination Folder _____________________

Click Next>.

7.When the program finishes copying files to your computer, the Setup Complete dialog box displays indicating that you must restart your computer before using the program.

8.Select Yes, then Finish to restart your system.

Note: You must restart your computer to finish the Flash Wizard installation

Step 5: Extract the Upgrade Files

1.When the system restarts, move the upgrade file (downloaded from the web site) to the Flash Wizard utility directory on your computer’s hard drive.

2.In Windows, double-click the self-extracting update file. The extracted files include the .HEX file used to update your modem.

Step 6: Document Your Stored Parameters

Before you flash your modem it is important that you record the parameters that are currently stored in your modem so you can reprogram it after flashing.

1.Run your favorite terminal program.

2.In the program’s terminal window, type AT&V and press Enter to list your modem’s current parameters.

3.Record your parameters by saving the screens and sending them to your printer.

4.Close the terminal program.

Step 7: Upgrade the Modem’s Firmware

CAUTION: If you are using Windows NT, you must disable Windows RAS and Microsoft Fax Service before upgrading the modem’s firmware.

To disable RAS and your Fax service (Windows NT Only):

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Contents User Guide Internal ISAData / Fax ModemMultiModemZPX User Guide Contents Appendix D Waste Electrical and Electronic Equipment Weee Introduction Product DescriptionFax General featuresData Manual Organization AppendixTechnical Specifications Modem CompatibilityCommand Buffer Installation Safety WarningsWhat You Will Need We supplyDetermine System Resources MultiModemZPX User Guide Installation MultiModemZPX User Guide Installation Configure Jumpers Install the Modem into Your ComputerRun Add Hardware Wizard Modem installation is finished screen appears, click Finish Run Add Modem WizardQuery Modem Click on Start I Control Panel I Phone and Modem OptionsConnect Your Modem to the Telephone Line MT5634ZPX Internal ISA ModemConfigure the Modem for Your Country AT CommandsClick Initial Setup and Country Selection Data Communications SoftwareUsing Your Modem Testing Your ModemTesting Data Functions Testing Fax FunctionsRemote Configuration Basic ProcedureOther Methods for Accessing Microsoft Fax Click Start Programs Accessories Fax Compose New FaxChanging the Remote Escape Character SetupChanging the Setup Password AT Commands Fax CommandsTroubleshooting Initial ChecklistCommon Problems Modem does not respond to commandsModem dials but cannot make a connection Modem disconnects while online Modem cannot connect when answering File transfer appears slower than it shouldData is being lost Garbage characters display on the monitorAppendix a Regulatory Compliance FCC Part 68 TelecomCanadian Limitations Notice FCC PartFax Branding Statement International Modem Restrictions EMC, Safety, and R&TTE Directive ComplianceIndustry Canada New Zealand Telecom Warning Notice Upgrade Overview Appendix B Updating Your Modem’s Firmware IntroductionIdentify the Modem Firmware Identify the Current Firmware VersionDownload the Upgrade File Install the Flash WizardExtract the Upgrade Files Upgrade the Modem’s FirmwareUsing the Flash Wizard Restore Your ParametersAppendix C Ascii Conversion Chart Code HEX DECAppendix D Waste Electrical Electronic Equipment Weee MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary No Entries MultiModemZPX User Guide Glossary MultiModemZPX User Guide Glossary Time-Division Multiplexing TDM Division of a transmission Trunk Transmission links that interconnect switching offices MultiModemZPX User Guide Glossary Index XON/XOFF
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MT5634ZPX-V.92-ISA specifications

The Multi-Tech Systems MT5634ZPX-V.92-ISA is a highly versatile and reliable internal modem designed to meet the needs of various communication tasks. As one of the hallmark products in the Multi-Tech lineup, this modem is particularly known for its adherence to the V.92 standard, which enhances data transmission speeds and improves the overall user experience when connecting to the Internet or other networks.

One of the main features of the MT5634ZPX-V.92-ISA is its capability to achieve maximum download speeds of up to 56 Kbps and upload speeds of up to 33.6 Kbps. This performance is enhanced by the device's V.34 modulation technology, which allows for faster connections and more reliable data transfer, especially over traditional analog lines. The modem also supports v.92 features such as Modem-on-Hold, which enables users to receive phone calls while still connected to the Internet, thereby minimizing interruptions in service.

A notable characteristic of the MT5634ZPX-V.92-ISA is its compatibility with various operating systems, including DOS, Windows, and Linux. This broad compatibility makes it an excellent choice for users who work across different platforms. The device connects via the ISA bus, meaning it is designed for older workstation setups, providing an efficient solution for legacy systems requiring modem integration.

The MT5634ZPX-V.92-ISA also incorporates several advanced technologies to enhance performance and reliability. Its built-in error correction (V.42) and data compression (V.44) capabilities ensure optimal data throughput and integrity. The modem is also equipped with diagnostics tools, allowing users to troubleshoot and optimize their connection more effectively.

In terms of installation and usability, the MT5634ZPX-V.92-ISA is designed for straightforward setup, making it accessible for users with varying levels of technical expertise. Additionally, its robust construction and reliable performance have made it a popular choice for both home and business environments where dependable Internet connectivity is essential.

Overall, the Multi-Tech Systems MT5634ZPX-V.92-ISA modem stands out for its performance, compatibility, and feature set, making it a wise investment for those who require a solid and efficient modem solution in both personal and professional settings. Whether for casual browsing or critical tasks, this modem delivers the reliability and speed users expect from modern communication technology, while still accommodating legacy systems.