MicroNet Technology MaxNAS Appendix a Getting Help, How To Contact MicroNet Technology, Inc

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A-Getting Help

Appendix A: Getting Help

If you experience problems with your MaxNAS, please contact your Authorized MicroNet Reseller for assistance. If the reseller is unable to resolve your issue, please contact MicroNet’s Help Desk for assistance. Please have the model, serial number, date of purchase, and reseller’s name available before making contact. If possible, call from a telephone near the system so we can direct you in any necessary system corrections.

How To Contact MicroNet Technology, Inc.

Mail:	MicroNet Technology, Inc.
	19260 Van Ness Avenus
	Torrance, CA 90501
Phone:	(310) 320-0772 Help Desk & Customer Service
Web:	http://www.MicroNet.com/help
email:	support@MicroNet.com

MaxNAS Owner’s Manual

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Contents MaxNAS Table of Contents RAID Radio Frequency Interference Statement FCC Compliance StatementFederal Communications Commission Returning Materials WarrantyLimitations of Warranty and Liability Technical Support PolicyMicroNet Technology WelcomeWelcome From MicroNet Technology System Requirements and Compatibility Features and BenefitsGetting Started Getting StartedChoosing a place for your MaxNAS Unpacking the MaxNASWhat’s Included Getting Started Hot plug Drive Replacement Visual and Audible IndicatorsConnect Your MaxNAS Connecting the MaxNASConnecting the MaxNAS Accessing System Administration for the first timeWizard Installation and Usage Logging USB Copy Management ModeLCD Operation Adding External Disks USB Target ModeAdministering the MaxNAS Administering the MaxNASMain Menu Configuration Tree USB Printer Information The MaxNAS can act as a print Status DisplaysSystem Status System InformationAbout this MaxNAS Info Power ManagementAttached UPS Monitor Status RAID Menu Storage ConfigurationDisks Info Description RAID Create RAID ID Folder Share ConfigurationNFS Granted Perform file system checkStackable iSCSI Host Service To mount Auth ID NSync Backup ServiceLAN1 Configuration Network ConfigurationAdministering the MaxNAS Network Services Configuration LAN2 ConfigurationAdministering the MaxNAS Authentication Configuration Accounts ConfigurationLocal User Configuration Group AdministrationBatch User and Group Creation System Control FunctionsSystem Time Remote Notification ConfigurationEvent Logs Module Management Save/Recover System SettingReset to Factory Default Update FirmwareChange the User Interface Language Change Administrator PasswordReboot/Shutdown Log Out of the Administration InterfaceMapping a Network Drive Windows Connecting UsersConnecting Users SMB/CIFS User Access ConfigurationMapping a Network Drive OS-X Using Webdisk File Operations Webdisk control interfaceMicrosoft Windows 2000 and newer Using iSCSIChap OS-X 10.4.10 Host Setup The MaxNAS has been tested Select Apple Partition Map or Guid Adding an Nsync Task File Backup With nSyncSetting Up an Nsync Target on an Nsync Device Windows XP SP2 Connecting to MaxNAS Attached PrintersSetting Up an Nsync Target on Another Device Designating MaxNAS or PlatinumRAID as an Nsync TargetWindows Vista MacOS Click Select a shared printer by nameUnderstanding RAID Understanding RAIDRAID 1 Disk Mirroring Hot Spare Drives General Use Precautions TroubleshootingTroubleshooting Resetting the MaxNAS Frequently Asked Questions Always Back UP Your Data Appendix a Getting Help How To Contact MicroNet Technology, IncGetting Help Appendix B RAID Level Comparison Table RAID Level Comparison TableAppendix C Active Directory Active DirectoryAppendix D Supported UPS List Support UPS ListAqua Sola Appendix E Glossary GlossaryGlossary Glossary Glossary Glossary Glossary Glossary System Architecture Product SpecificationsAppendix F Product Specifications Power Consumption System FeaturesMaxNAS Dimensions WeightCgic License Terms Licence and CopyrightAppendix G Licence and Copyright Source Code Availability CopyrightsPreamble GNU General Public LicenseLicence and Copyright Licence and Copyright Licence and Copyright MicroNet Techology Van Ness Ave Torrance, CA