LevelOne WAP-0005 user manual Appendix B Troubleshooting

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Appendix B - Troubleshooting

Solution 2 Check the following:

•The SSID and WEP settings on the PC match the settings on the Wire- less Access Point.

•On the PC, the wireless mode is set to "Infrastructure"

•If using the Access Control feature, the PC's name and address is in the Trusted Stations list.

•If using 802.1x mode, ensure the PC's 802.1x software is configured correctly. See Chapter 4 for details of setup for the Windows XP 802.1x client. If using a different client, refer to the vendor's documentation.

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Contents LevelOne Table of Contents Overview Wireless LAN Terminology Wireless Access PointOverview General Problems Overview Command ReferenceFeatures of your Wireless Access Point IntroductionSecurity Features Advanced FeaturesPackage Contents Physical DetailsRear Panel To Clear All Data and restore the factory default valuesPower port EthernetRequirements InstallationProcedure RequirementsUsing PoE Power over Ethernet Using PoE Power over EthernetInstallation Access Point SetupSetup using the Windows Utility OverviewWireless Access Points ButtonsSetup Procedure Wireless Security Wireless SecuritySetup using a Web Browser Password DialogManagement System Access Control WirelessIf you cant connect Status Screen Identification System ScreenData System Screen IP AddressTelnet Access ControlData Access Control Screen Buttons Trusted Wireless StationsData Trusted Wireless Stations Edit Select AllSelect None AddData Basic Settings Screen Wireless ScreensBasic Settings Screen Wireless ModeCurrent Channel Remote APChannel No Broadcast Ssid Security Settings Using MAC authentication Security Settings NoneRadius MAC Authentication Radius-based MAC authentication Screen Data Radius-based MAC Authentication ScreenUAM authentication Internal UAM authentication ExternalData UAM Screen AuthenticationUAM Screen InternalSecurity Settings WEP Data WEP ScreenPassphrase Key InputKey Value Radius MACNetwork Key Security Settings WPA-PSKData WPA-PSK Screen WPA EncryptionUpdate Group key when any membership terminates Pairwise Key UpdateGroup Key Update Key LifetimeWPA-802.1x Security Settings WPA-802.1xData WPA-802.1x Screen When any member UpdateUpdate Group key Update Report802.1x Security SettingsData 802.1x Screen Radius Server AddressKey Exchange Update Report everyWEP Key Size Basic Rate Advanced SettingsData Advanced Settings Screen OptionsParameters 802.11b 2.4GHz onlyMode PC and Server ConfigurationUsing WEP SecurityUsing WPA-PSK Radius Server Configuration Using WPA-802.1xWireless Station Configuration 802.1xServices Installation 802.1x Server Setup Windows 2000 ServerWindows 2000 Domain Controller Setup Components Screen Dhcp server configuration CA ScreenIP Address Screen Certificate Authority Setup Certificate Authority ScreenActive Directory Screen Group Policy Screen Internet Authentication Service Radius Setup Service ScreenAuthentication Screen Remote Access Login for Users Dial-in Screen802.1x Client Setup on Windows XP Client Certificate SetupWireless CA Screen Identifying Information Screen 802.1x Authentication Setup Encryption SettingsWireless Networks Screen Enabling EncryptionProperties Screen Using 802.1x Mode without WPA Status Screen Operation and StatusOperation Data Status Screen Access PointWireless SecurityData Activity LogData Activity Log Station List Station ListData Station List Screen Data Statistics Screen 4GHz WirelessStatistics Screen System Up TimeControl Data Admin Login Screen Other Settings & FeaturesAdmin Login Screen Password Dialog Backup Config FileData Config File Screen RestoreManagers Data Snmp ScreenGeneral TrapsFirmware Upgrade To perform the Firmware UpgradeHardware Specifications SpecificationsWireless Access Point Wireless SpecificationsSoftware Specifications Feature Details Message Log FCC Statement FCC Radiation Exposure StatementTo Find the Access Points IP Address TroubleshootingGeneral Problems Appendix B Troubleshooting Normally, no changes need to be made Checking TCP/IP Settings Windows 9x/MEWindows TCP/IP Using Dhcp Using Specify an IP AddressChecking TCP/IP Settings Windows NT4.0 Windows NT4.0 TCP/IPObtain an IP address from a Dhcp Server Checking TCP/IP Settings Windows Network Configuration WinUsing a fixed IP Address Use the following IP Address Checking TCP/IP Settings Windows XP Network Configuration Windows XPUsing Dhcp Ad-hoc Mode About Wireless LANsWireless LAN Terminology Infrastructure ModeChannels WPA-802.1x802.1x Using the CLI Serial Port Command Line InterfaceUsing the CLI Telnet Command Reference CLI Port SettingsAppendix E Command Line Interface Wireless Access Point User Guide Appendix E Command Line Interface Wireless Access Point User Guide Set Extended Channel Mode Wireless Access Point User Guide Set wep -- Set Encryption Mode

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