LaCie Little Big Disk Windows Troubleshooting, Formatting and Partitioning for more information

LaCie Little Disk • Design by Sam Hecht	Troubleshooting
User Manual	page 23

Problem	Question	Solution
The drive is not recog-	Has the drive been formatted?	Make sure that the drive has been formatted properly. Please see sec-
nized by the computer.		tion 3. Optional Formatting and Partitioning for more details.
	Does your computer’s operating	Check your computer’s documentation and see section 3. Optional
	system support the file system?	Formatting and Partitioning for more information.
Error messages under	Did you get an “Error –50” mes-	When copying files or folders from Mac OS 10.x to a FAT 32 volume,
Mac OS 10.x.	sage while copying to a FAT 32	file names with certain characters cannot be copied. These characters
	volume?	include, but are not limited to:
		? < > / \ :
		Check your files and folders to ensure that these types of characters
		are not being used.
	Did you get an error message	Ignore this message. The drive will remount to the desktop. LaCie
	telling you that the drive has been	drives conserve power by spinning down when you set your computer
	disconnected when coming out of	to sleep mode, and when the computer is “revived” from sleep, it does
	sleep mode?	not give the drive enough time to spin up from its sleep mode.
The drive is working	Are there other USB devices con-	Disconnect any other USB devices and see if the drive’s performance
slowly.	nected to the same port or hub?	increases.
The drive is not running	Are you operating in Mac OS	Apple has only recently begun incorporating native Hi-Speed USB 2.0
noticeably faster when	10.x?	ports in their computers. To achieve Hi-Speed USB 2.0 transfer rates,
connected via Hi-Speed		you will need to add a Hi-Speed USB 2.0 PCI or PC card to your
USB 2.0.		computer.

5.2. Windows Troubleshooting

Problem	Question	Solution
The drive is not recog-	Has the drive been formatted?	Make sure that the drive has been formatted properly. Please see sec-
nized by the computer.		tion 3. Optional Formatting and Partitioning for more details.
	Does your computer’s operating	Check your computer’s documentation and see section 3. Optional
	system support the file system?	Formatting and Partitioning.
	Is there an icon for the drive in My	Go into My Computer and look for an icon and drive letter assigned
	Computer?	to the LaCie drive. If the drive does not appear, follow the rest of the
		Troubleshooting tips to isolate the problem.
	Does your computer’s configura-	See section 1.2. Box Content for more information.
	tion meet the minimum system re-
	quirements for use with this drive?

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