Appendix I Troubleshooting | Compex Technologies WPE54 specification

Appendix I Troubleshooting

8.My network contains several of the access points but they are unable to connect to each other.

M.If you are running the Parallel Broadband feature:

Though they may belong to different SSIDs, the gateways MUST operate in the same frequency band.

N.If you are trying to implement a WDS:

Verify that the gateways are functioning in the same frequency band.

Check whether the MAC address that you have added as WDS link corresponds to the wireless MAC address displayed in the About System page of your gateway.

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Compex Technologies WPE54 manual Appendix I Troubleshooting

Contents

Page Your Feedback Trademark InformationDisclaimer FCC Notice Declaration of Conformity Technical Support Information Compex, Inc Firmware How to Use this DocumentAbout This Document Conventions Chapter Hardware Installation Chapter Further Configuration Appendix Troubleshooting 118 Introduction Hardware Installation Product OverviewFeatures and Benefits Hardware Installation When to use which mode STP Access Point Mode Access Point Client Mode Dynamic IP address Gateway ModeStatic IP address Australia BPA Cable PPP over Ethernet PPPoESingapore Adsl Ethernet 512K Wireless Routing Client Mode Wireless Ethernet Adapter Mode Wireless Bridge Link Mode Setup Requirements Hardware Installation Through our Utility uConfig Access to Web-based InterfaceAccess to the Web interface with uConfig Access to Web-based Interface Access to Web-based Interface Direct access to web-based interface via Internet Explorer Access to Web-based Interface Access to Web-based Interface Access to Web-based Interface Management Port Wlan Basic Setup Wlan Security STP Setup Common ConfigurationManagement Port Setup Setting up your LAN Parameters Description Common Configuration Go to the Advanced Dhcp Server To view the active Dhcp leasesView Active Dhcp Leases Reserve Specific IP addresses Common Configuration Delete Dhcp Server Reservation Security Wlan SetupBasic Advanced To configure the Basic setup of the wireless mode Basic Setup Wireless Mode Common Configuration Common Configuration Wlan Advanced Setup To configure the Advanced setup of the wireless modeAdvanced Setup Wireless Mode AP/Gateway mode only Common Configuration Scan for Site Survey Scan For Site Survey Ssid Link Information section Show Link InformationShow Link Information Link Information table illustrates the following data Access Control The Wireless Pseudo Vlan Wireless Extended FeaturesFeatures Mode Wireless Pseudo Vlan Per Node Wireless Pseudo Vlan Per Node Wireless Pseudo Vlan Per Group Wireless Pseudo Vlan Per Group Common Configuration Delete client from a group Wireless Pseudo Vlan Tag Vlan Tag Vlan Common Configuration Delete client from a Tag Vlan Wireless Setup The Wireless Distributed System WDS Star Configuration WDS Chain Configuration WDS WDS Configuration Setup At the Edit WDS Link page which shows Click on the Back button to return to the WDS Status Common Configuration WMM Parameters WMM Parameters WMM Parameters for advanced users Long Distance Parameters available in all modes Long Distance Parameters Outdoor ACK TimeoutCTS Timeout Distance Wlan Security Selecting Security ModeSecurity Mode is set to When using 64-bit encryption How to set up WEP Available in ALL modesSecurity Mode -WEP When using 128-bit encryption Security Mode -WPA-PSK, WPA2-PSK, WPA-PSK-AUTO Further ConfigurationHow to set up WPA-PSK At the Wlan Security Setup Further Configuration Security Mode -802.1x/RADIUS Radius Server, if any How to set up WPA EAP Security Mode WPA-EAP, WPA2-EAP, WPA-EAP-AUTO Further Configuration STP Setup Further Configuration Further Configuration Bandwidth STP Cost Scenario #1 No STP, No Pseudo Vlan Scenario #2 With STP, No Pseudo Vlan Scenario #3 With STP and Pseudo Vlan Priority Enabling STP SetupForwarding Delay Hello Time Enabling Snmp Snmp SetupMAC Filtering Enabling MAC Filtering Setting up uConfig UConfig Set up Changing WAN Type Configuring WAN SetupClick on WAN Setup from the Configuration menu Dynamic IP Changing WAN Type Dynamic IP ConfigurationAt the Dynamic IP WAN Setup Static IP Changing WAN Type Static IP ConfigurationAt the Static IP WAN Setup PPPoE Changing WAN Type PPPoE ConfigurationAt the PPPoE WAN Setup Chapter Further Configuration PPPoE Parameter Description Singapore Adsl Changing WAN Type Singapore Adsl ConfigurationAt the Singapore Adsl WAN Setup At the Australia BPA WAN Setup Pptp Changing WAN Type Pptp ConfigurationAt the Pptp WAN Setup Enabling NAT Disable DMZ To set up a De-Militarised Zone hostSetting up DMZ To set up port forwarding Set up Port Forwarding For Known Server Address field Set up Port Forwarding For Custom Server Delete a table entry Application Port Number Routing Specify the Destination IP Static RoutingStatic Routing Delete Static Routing Dynamic Routing By default, Dynamic Routing is disabledDynamic Routing Time frame Source IP AddressTCP Port Click on IP Filtering from the Configuration menu IP Filtering At the Destination Port drop down list, select either Further Configuration Filtering Configuration table will then be refreshed Delete IP Filtering Port and the Telnet Port Remote Management featureRemote Management Enabling Parallel Broadband Only available in Gateway mode Load balancing Fail-Over Redundancy Click on Parallel Broadband from the Configuration menu To enable Parallel BroadbandEnable Parallel Broadband System Tools menu Using the System Tools MenuSystem Utilities System Identity Click on Wlan Station List from the System Tools menu Wlan Station ListWlan Station List Click on Set System’s Clock from the System Tools menu Set System’s ClockSet System’s Clock Time Zone for the system Click on Firmware Upgrade from the System Tools menu Firmware UpgradeFirmware Upgrade Upgrade Firmware path and file name field Restore Your Settings Save Your SettingsBackup Your Settings Reset Your Settings to Factory Default Click on Reboot System from the System Tools menu Reboot SystemReboot Your device Change Password Changing your Password Logout Click on Get Technical Support from the Help menu Using the Help menu Get Technical SupportGet Technical Support About System Appendix I Troubleshooting AI Solutions to Common Problems Am not able to access the Web interface of the access point For Netscape 4.7 or later versions Want to set the access point to its factory default settings My laptop is not able to access the AP Appendix I Troubleshooting Operation State Diag LED Appendix III TCP/IP Configuration AIII.1 Configure dynamic IP Address in Windows 98SE/ME 124 Appendix III TCP/IP Configuration Appendix III TCP/IP Configuration AIII.2 Configure dynamic IP Address in Windows XP/2000 Appendix III TCP/IP Configuration AIII.3 Configure static IP Address in Windows 98SE/ME AIII.4 Configure static IP Address in Windows XP/2000 Features Status and Indications Appendix Panel Views and Descriptions Appendix IV Panel Views and Descriptions Appendix Technical Specifications WPA1/2-PSK / WPA1/2-EAP Snmp Appendix V Technical Specifications CE R&TTE Manual Number 0428-V1.4C Version May Cxxxvi