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Compex Technologies WPE54 manual Appendix Troubleshooting 118

Models: WPE54

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6.1.6	Reboot System	113
6.1.7	Change Password	114
6.1.8	Logout	115
6.2 Using the HELP menu		116
6.2.1	Get Technical Support	116
6.2.2	About System	117


Appendix I			Troubleshooting	118
AI	Solutions to Common Problems			118
Appendix II			Firmware Recovery	122
AII	How to recover the access point from failed firmware			122
Appendix III			TCP/IP Configuration	123
AIII.1		Configure dynamic IP Address in Windows 98SE/ME		123
AIII.2		Configure dynamic IP Address in Windows XP/2000		127
AIII.3		Configure static IP Address in Windows 98SE/ME		129
AIII.4		Configure static IP Address in Windows XP/2000		130
Appendix IV Panel Views and Descriptions				131
Appendix V			Technical Specifications	cxxxiii

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Compex Technologies WPE54 manual Appendix Troubleshooting 118

Contents

Page Trademark Information DisclaimerYour Feedback FCC Notice Declaration of Conformity Compex, Inc Technical Support InformationAbout This Document How to Use this DocumentFirmware ConventionsChapter Hardware Installation Chapter Further Configuration Appendix Troubleshooting 118 Hardware Installation Product Overview Features and BenefitsIntroduction Hardware Installation STP When to use which modeAccess Point Mode Access Point Client Mode Gateway Mode Static IP addressDynamic IP address PPP over Ethernet PPPoE Singapore Adsl Ethernet 512KAustralia BPA Cable Wireless Routing Client Mode Wireless Bridge Link Mode Wireless Ethernet Adapter ModeSetup Requirements Hardware Installation Access to Web-based Interface Access to the Web interface with uConfigThrough our Utility uConfig Access to Web-based Interface Access to Web-based Interface Direct access to web-based interface via Internet Explorer Access to Web-based Interface Access to Web-based Interface Access to Web-based Interface Management Port Setup Common ConfigurationManagement Port Wlan Basic Setup Wlan Security STP Setup Setting up your LANDescription ParametersCommon Configuration To view the active Dhcp leases View Active Dhcp LeasesGo to the Advanced Dhcp Server Reserve Specific IP addresses Common Configuration Delete Dhcp Server Reservation Basic Wlan SetupSecurity AdvancedBasic Setup Wireless Mode To configure the Basic setup of the wireless modeCommon Configuration Common Configuration To configure the Advanced setup of the wireless mode Advanced Setup Wireless ModeWlan Advanced Setup AP/Gateway mode only Common Configuration Scan For Site Survey Scan for Site SurveySsid Show Link Information Show Link InformationLink Information section Link Information table illustrates the following dataWireless Extended Features Features ModeAccess Control The Wireless Pseudo Vlan Wireless Pseudo Vlan Per Node Wireless Pseudo Vlan Per NodeWireless Pseudo Vlan Per Group Wireless Pseudo Vlan Per GroupCommon Configuration Delete client from a group Tag Vlan Wireless Pseudo Vlan Tag VlanCommon Configuration Delete client from a Tag Vlan Star Configuration WDS Wireless Setup The Wireless Distributed System WDSChain Configuration WDS WDS Configuration Setup At the Edit WDS Link page which shows Click on the Back button to return to the WDS Status Common Configuration WMM Parameters WMM Parameters WMM Parameters for advanced users Long Distance Parameters Long Distance Parameters available in all modesCTS Timeout ACK TimeoutOutdoor DistanceSelecting Security Mode Security Mode is set toWlan Security How to set up WEP Available in ALL modes Security Mode -WEPWhen using 64-bit encryption When using 128-bit encryption How to set up WPA-PSK Further ConfigurationSecurity Mode -WPA-PSK, WPA2-PSK, WPA-PSK-AUTO At the Wlan Security SetupFurther Configuration Radius Server, if any Security Mode -802.1x/RADIUSSecurity Mode WPA-EAP, WPA2-EAP, WPA-EAP-AUTO How to set up WPA EAPFurther Configuration STP Setup Further Configuration Further Configuration Bandwidth STP Cost Scenario #1 No STP, No Pseudo Vlan Scenario #2 With STP, No Pseudo Vlan Scenario #3 With STP and Pseudo Vlan Forwarding Delay Enabling STP SetupPriority Hello TimeSnmp Setup MAC FilteringEnabling Snmp Enabling MAC Filtering UConfig Set up Setting up uConfigConfiguring WAN Setup Click on WAN Setup from the Configuration menuChanging WAN Type Changing WAN Type Dynamic IP Configuration At the Dynamic IP WAN SetupDynamic IP Changing WAN Type Static IP Configuration At the Static IP WAN SetupStatic IP Changing WAN Type PPPoE Configuration At the PPPoE WAN SetupPPPoE PPPoE Parameter Description Chapter Further ConfigurationChanging WAN Type Singapore Adsl Configuration At the Singapore Adsl WAN SetupSingapore Adsl At the Australia BPA WAN Setup Changing WAN Type Pptp Configuration At the Pptp WAN SetupPptp Enabling NAT To set up a De-Militarised Zone host Setting up DMZDisable DMZ To set up port forwarding Address field Set up Port Forwarding For Known ServerDelete a table entry Set up Port Forwarding For Custom ServerApplication Port Number Routing Static Routing Static RoutingSpecify the Destination IP Delete Static RoutingBy default, Dynamic Routing is disabled Dynamic RoutingDynamic Routing Source IP Address TCP PortTime frame IP Filtering Click on IP Filtering from the Configuration menuAt the Destination Port drop down list, select either Further Configuration Delete IP Filtering Filtering Configuration table will then be refreshedRemote Management feature Remote ManagementPort and the Telnet Port Load balancing Enabling Parallel Broadband Only available in Gateway modeFail-Over Redundancy To enable Parallel Broadband Enable Parallel BroadbandClick on Parallel Broadband from the Configuration menu System Utilities Using the System Tools MenuSystem Tools menu System IdentityWlan Station List Wlan Station ListClick on Wlan Station List from the System Tools menu Set System’s Clock Set System’s ClockClick on Set System’s Clock from the System Tools menu Time Zone for the systemFirmware Upgrade Firmware UpgradeClick on Firmware Upgrade from the System Tools menu Upgrade Firmware path and file name fieldBackup Your Settings Save Your SettingsRestore Your Settings Reset Your Settings to Factory DefaultReboot System Reboot Your deviceClick on Reboot System from the System Tools menu Changing your Password Change PasswordLogout Using the Help menu Get Technical Support Get Technical SupportClick on Get Technical Support from the Help menu About System AI Solutions to Common Problems Appendix I TroubleshootingFor Netscape 4.7 or later versions Am not able to access the Web interface of the access pointMy laptop is not able to access the AP Want to set the access point to its factory default settingsAppendix I Troubleshooting Diag LED Operation StateAIII.1 Configure dynamic IP Address in Windows 98SE/ME Appendix III TCP/IP Configuration124 Appendix III TCP/IP Configuration Appendix III TCP/IP Configuration AIII.2 Configure dynamic IP Address in Windows XP/2000 Appendix III TCP/IP Configuration AIII.3 Configure static IP Address in Windows 98SE/ME AIII.4 Configure static IP Address in Windows XP/2000 Appendix Panel Views and Descriptions Features Status and IndicationsAppendix IV Panel Views and Descriptions WPA1/2-PSK / WPA1/2-EAP Appendix Technical SpecificationsSnmp CE R&TTE Appendix V Technical SpecificationsManual Number 0428-V1.4C Version May Cxxxvi