GETTING HELP
If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order | Source | Description | Location | |
| Quick | Concise steps to |
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| follow for getting your | Either a printed leaflet or accessory box and included in the | ||
1 | Install | |||
product up and | product box, or download PDF from the product page | |||
| Guide | |||
| running |
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| Support | Includes interactive | www.lacie.com/support/, select your product, then click the | |
2 | troubleshooting | |||
Pages | topics for most | “Troubleshooting” tab | ||
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| common problems |
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| User | Includes common | See Troubleshooting Topics below | |
3 | troubleshooting | |||
Manual | ||||
| topics |
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| Customer | Create an account on | Create an account here: | |
4 | lacie.com, register | |||
Support | your product, and fill | www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff | ||
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| out a support ticket |
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Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help LaCie offer the best customer support, we encourage you to create an account and register your product at www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff. You can give us important feedback as well as receive updated information on your LaCie device.
Rugged USB 3.0 Thunderbolt Series User Manual | 19 |