Kingston Technology PCREAD/SSFDC manual How to Reach Kingston

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Appendix A Troubleshooting

How to Reach Kingston

If you have any problems, questions, or comments associated with installing or using your Kingston SSFDCCard Reader, please call Kingston Technology Technical Support to speak to a technician. For the latest file updates and information, access the Kingston BBS or Kingston’s Internet Web site using your modem. To receive immediate product information sent to you by fax, call Kingston’s RAMfaxservice and use the voice menu system to make your selections. The RAMfax server will call back to your office fax machine and send you the requested information immediately from anywhere in the U.S. or Canada.

Technical Support: 6:00 am to 6:00 pm Pacific Time

Monday through Friday

(800)435-0640 or (714) 435-2639

(714)424-3939 T/S fax

(714)437-3310 Network T/S fax

Kingston Europe: 8:00 to 17:00 GMT 44 0 1932 738800

within the U.K. 01932 738 858 phone 44 1 932 738 880 fax From Germany: 0130 115 639 phone 0130 860 599 fax

Austria: 0660 5569 phone 0660 7434 fax Switzerland: 0800 557 748 phone 0800 552 182 fax

France: 0800 905 701 phone 0800 900 910 fax Belgium: 0800 72763 phone 0800 72763

BBS: Kingston’s Bulletin Board Service

(714)435-2636, up to 28.8Kbps, 8-N-1

Internet: Visit Kingston’s Web site at http://www.kingston.com

For Product Information:

sales@kingston.com

For Technical Support:

tech_support@kingston.com

RAMfax: Automatic Faxback System (U.S. and Canada) (800) 435-0056 or (714) 435-2677

Kingston Technology Company

SSFDC™ Card Reader - Rev. A00

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Contents Page Page Part No -001.A00 Kingston Technology’s Ssfdc Card ReaderFor Desktop PCs User’s Guide Page Table of Contents Page Introduction Ssfdc Card Reader for Desktop PCsSpecial Features Package ContentsInstalling the Ssfdc Reader Parallel Port ConnectionPrinter Pass-Through Connection DC Power for Ssfdc Reader Ssfdc Reader DC Power ConnectionPS/2 Keyboard Connection AT Keyboard Connection Inserting Ssfdc Cards Ssfdc Card AdapterSoftware Installation Hot SwappingPC Storage Card High Level Format Appendices Appendix a Troubleshooting Symptom Possible Cause SuggestionParallel Port Conflict Window 95/98 How to Reach Kingston Limited Warranty Appendix B Product Warranties and NoticesWarranty Claim Requirements C. Certification CE NoticeAppendix B Product Warranties and Notices Revision History Revision Level Comments