Gefen GEF-3GSDI-16416 user manual Asking for Assistance, Technical Support Hours, Write To

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ASKING FOR ASSISTANCE

Technical Support:

 

Telephone

(818) 772-9100

 

(800) 545-6900

Fax

(818) 772-9120

Technical Support Hours:

8:00 AM - 5:00 PM Monday - Friday, Pacific Time

For 24 / 7 support, see the back of the product for the support number

Write To:

Gefen, LLC

c/o Customer Service 20600 Nordhoff St Chatsworth, CA 91311

www.gefenpro.com

support@gefenpro.com

Notice

Gefen, LLC reserves the right to make changes in the hardware, packaging, and

any accompanying documentation without prior written notice.

16x16 3GSDI Matrix is a trademark of Gefen, LLC

© 2011 Gefen, LLC. All rights reserved.

All trademarks are the property of their respective owners.

Rev A3

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Contents 16x16 3GSDI Matrix Technical Support Hours Asking for AssistanceTechnical Support Write ToContents Gefen 16x16 3GSDI Matrix IntroductionGefen How It WorksOperation Notes Package Includes FeaturesFeatures Panel Layout Front PanelPanel Descriptions LCD DisplayBack Panel 3G-SDI Output Ports 1 How to Operate the 16x16 3GSDI Matrix Connecting and Operating the 16X16 3GSDI MatrixHow to Connect the 16x16 3GSDI Matrix Wiring Diagram for the GefenPRO 16x16 3GSDI MatrixDisplaying the Firmware Version Displaying the Boot Loader VersionStandby Screen RS-485 Switching between RS-232 and RS-485 ProtocolsRS-232 Connecting and Operating the 16X16 3GSDI Matrix Displaying the Routing Status Routing SourcesIR Remote Description RMT-16416IR Remote Control UnitRouting sources using the Remote Control unit Battery Slot IR Remote InstallationInstalling the RMT-16416IR Battery IR Remote Configuration How to Resolve IR Code ConflictsHow do I use these features? RS-232 Serial InterfaceFunctions Syntax RS-232 FeaturesRS-232 Serial Control #CHECKREF Function#PRREFTABLE Function #ISPADD Function#SNETMASK Function #SGATEWAY Function#SPORT Function #PRWEBADD Function#FADEFAULT Function #ACTIVEBOLO Function#RMTIRADD Function #RSTIP FunctionCommands Command Description CommandRS-232 Serial Commands Param1IP Control View Matrix StatusMasking IP Configuration Backup / Restore Firmware Update Firmware Update ProcedureGefen 3GSDI Matrix System Failure System failureRack Mount Safety Information Specifications BNCWarranty Product RegistrationLicensing Rev A3 Nordhoff St., Chatsworth CA