Symptoms/Cause |
| Remedy | ||
|
|
| ||
Link LED on LEX unit is | 1. | Disconnect all USB devices from the REX | ||
on; |
|
| unit. | |
Host LED on LEX unit | 2. | Disconnect the LEX unit from the computer. | ||
is off. | 3. | Disconnect and then reconnect the power | ||
Cause: |
| adapters to the WiRanger. | ||
a) | The computer is not | 4. | Reconnect the LEX unit to the computer. | |
| functioning. | 5. | In the Universal Serial Bus controllers section | |
b) | The LEX unit is not |
| of Device Manager, check that the WiRanger | |
| connected to the |
| is recognised as a “Generic USB Hub”. | |
| computer. | 6. | If the problem persists, move the LEX unit and | |
c) There is too much |
| REX unit together so that they are about 1 | ||
| Radio Interference |
| meter apart (3’) and power both units and | |
| for USB |
| connect the LEX unit to the host PC. | |
| communication to | 7. | Confirm that the WiRanger can establish a | |
| succeed. | |||
|
| radio link and that the Host LED’s turn on. | ||
d) | The WiRanger is |
| ||
8. | If the WiRanger is still not recognised, contact | |||
| malfunctioning. | |||
|
| Technical Support for assistance (see page | ||
|
|
| 20). | |
A device is connected | 1. | Disconnect the WiRanger from the computer. | ||
to REX unit and the | 2. | Connect the USB device directly to the USB | ||
corresponding Device | ||||
| port on the computer. | |||
LED is off |
| |||
3. | If the device does not operate properly, | |||
Cause: | ||||
| consult the user documentation for the device. | |||
a) | The USB device is | 4. | If the device operates properly when directly | |
| malfunctioning. | |||
|
| connected to the computer, connect another | ||
b) | The computer does |
| device (of a different type) to the WiRanger. | |
| not recognise the |
| Connect the WiRanger to the computer. | |
| USB device. | 5. | If the second device does not operate, the | |
c) | The application |
| WiRanger may be malfunctioning. Contact | |
| software for the |
| Technical Support for assistance (see page | |
| device is not |
| 20). | |
| operating. | 6. | If the second device does operate properly, | |
d) | The WiRanger is |
| the first device may not be compatible with the | |
| malfunctioning. |
| WiRanger. Contact Technical Support for | |
|
|
| assistance (see page 20). |
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