Digi TS8 manual Symptom PortServer TS 8/16 Does Not Boot, Introduction

Page 92

Symptom: PortServer TS 8/16 Does Not Boot

Introduction

Use the information provided in this discussion when PortServer TS 8/16 will not complete the boot cycle.

Procedures

Things to Try

See ...

 

 

 

"Running PortServer TS 8/16 Hardware

Check for hardware problems.

Diagnostics" on page 17-4

"Running PortServer TS 8/16 POST" on

 

 

page 17-5

 

 

Check for TFTP problems if Port-

"Verifying TFTP on a UNIX System" on

page 17-6

Server TS 8/16 is booting from a

"Troubleshooting TFTP Problems" on

TFTP host.

page 17-6

 

 

 

Resetting the device to configura-

"Resetting PortServer TS 8/16 Configuration

tion defaults.

to Defaults" on page 17-7

 

 

If you cannot resolve the problem,

"Digi Contact Information" on page 17-16

contact Digi.

 

 

 

17-2

Symptom: PortServer TS 8/16 Does Not Boot

Image 92 Contents
PortServer TS 8/16 Configuration and Administration Guide Page Contents Chapter Configuring Users Page Introduction This ChapterSetup Overview Supported Devices About Entering Commands on the Command LineAbout This Guide Access Resource CD Card Other Documents in the LibraryAbout Configuration Methods Configuring the PortServer TS 8/16 from a Telnet SessionConfiguring the PortServer TS 8/16 from the Web Interface Downloading a Configuration FileConfiguration Prerequisites Logging On As Root from the Command LineAccessing the Command Line from a Telnet Session Accessing the Configuration from the Web InterfaceConfiguring the IP Address Options for Configuring the IP Address and Mask OptionsStarting Point Configuring the Ethernet Interface with DPA-RemoteProcedure Configuring the IP Address Using Ping-ARP Configuring the Ethernet Interface from the Command Line Configuring an IP Address using Dhcp and RarpManual Configuration Procedure Manual Configuration ExampleConfiguring an IP Address using Dhcp and Rarp Configuring Ports for RealPort What is RealPort? Configuring the RealPort SoftwareConfiguration Options About RealPortConfiguring Ports Web Interface Configuring Ports for RealPort Command Line ExampleConfiguring Ports for Printers Configuration Considerations Configuring Ports for Printers Web Interface Configuring Printer Connections Command LineTips for telnet and rsh Printing Related InformationConfiguring Printer Connections Command Line Configuring a Port for Direct-Access Printing Configuring a Port for Direct-Access Printing Configuring Ports for Terminals Port Defaults Configuring Ports for Terminals Web InterfaceConfiguring Ports for Terminals Command Line Configuring Typical PC Connections About Computer ConnectionsAbout Computer Connections Configuring Ports for Modems Tips on Configuring a Modem Configuring Ports for Modems Web Interface Before You Begin Configuring PPP Configuring PPP Connections Web Interface Configuring Inbound PPP Connections Command Line Configuring Inbound PPP Connections Example Configuring Outbound PPP Connections Command Line Set user name=name n1=telephone-number Configuring IP Routing Types of Routing What is RoutingIntroduction to Routing About RIP Routing Updates PortServer TS 8/16 Participation in RIP Updates Example Route Using a PPP Link Configuring Static RoutesExample Route Using the Ethernet Interface Configuring Dynamic Routes Using RIP Example Dynamic RoutesConfiguring Proxy ARP Configuring Proxy ARP Configuring Autoconnection About Autoconnection Configuring a Port for Autoconnection Web InterfaceConfiguring Autoconnection By Port Command Line Configuring a User for Autoconnection Web Interface Configuring a User for Autoconnection Command LineConfiguring a User for Autoconnection Command Line Configuring Console Management About Console Management Configuring Console Management Web InterfaceConfiguring Console Management Command Line Example SSH2 and Menu Access Example Alternate IP Addresses10-4 Configuring Security Features Controlling Access to the PortServer TS 8/16 Configuration Controlling Access to Inbound PortsControlling Access to Outbound Ports Controlling Access to the PortServer TS 8/16 Command LineUsing Radius to Authenticate Users What is RADIUS?Radius Components Radius Table KeyHow Radius Works Configuring Radius Web InterfaceRadius Accounting Attributes RFC Configuring Radius Command Line Radius Command Line Configuration ExampleIssuing User Passwords Using a Public Key Configuring SSH Version 2 for Secure CommunicationPassword Protection Configuring DNS About the Domain Name System Procedure for Using a Host File Configuration ProceduresProcedure for Using a Name Server 13-4 Configuring Snmp About Snmp and the PortServer TS 8/16 Agent Configuration Example Configuration Procedure Web InterfaceConfiguration Procedure Command Line 14-4 Managing the OS and Configuration Upgrading the OS Firmware Web Interface Upgrading the OS Firmware Command Line Prerequisite TaskConfiguring PortServer TS 8/16 from a Remote Host When To Use Remote ConfigurationRules for Editing a Configuration file Copying the Configuration File to a HostCpconf fromhost=199.250.121.12cnfg-fle Resetting the Configuration to Defaults RadiusConfiguring Users Configuration Methods About Configuring UsersCommon User Features Configuring a User Web Interface Configuring a User Command Line Examples Configuration Examples Terminal Server Configuration Without RealPort ConfigurationConfiguration Notes IllustrationTerminal Server Configuration Using Autoconnection Terminal Server Configuration Using RealPort Dial-In PPP Connection Using Radius Dial-In PPP Connection Using Radius PortServer TS 8/16 Troubleshooting Symptom PortServer TS 8/16 Does Not Boot IntroductionSymptom Cannot Telnet to the PortServer TS 8/16 AssumptionsSymptom Trouble Accessing a Port Running PortServer TS 8/16 Hardware DiagnosticsRunning PortServer TS 8/16 Post Procedure Running the Post Using the LEDsProcedure Running the Post from a Terminal Troubleshooting Tftp Problems Verifying Tftp on a Unix SystemFront Panel Procedure Resetting PortServer TS 8/16 Configuration to DefaultsCommand Line Procedure Verifying the PortServer TS 8/16 IP Address 17-9 Checking for Duplicate IP Addresses Pinging an IP Address Verifying the Network Cabling Verifying the RealPort Process AIX Verifying the RealPort ProcessHP-UX Verifying the RealPort Process Linux Verifying the RealPort ProcessSolaris Verifying the RealPort Process Windows NT Verifying the RealPort ServiceWindows 2000 Verifying the RealPort Service Checking and Changing Port Configuration RealPortDigi Contact Information Digi International Bren Road East Minnetonka, MN