Connect Tech
Customer Support Overview
If you experience difficulties after reading the manual and/or using the product, contact the Connect Tech reseller from which you purchased the product. In most cases the reseller can help you with product installation and difficulties.
In the event that the reseller is unable to resolve your problem, our highly qualified support staff can assist you. Our support section is available 24 hours a day, 7 days a week on our website at: www.connecttech.com/sub/support/support.asp. See the contact information section below for more information on how to contact us directly. Our technical support is always free.
Contact Information
We offer three ways for you to contact us:
Mail/Courier
You may contact us by letter at: Connect Tech Inc.
Technical Support 42 Arrow Road Guelph, Ontario Canada N1K 1S6
Email/Internet
You may contact us through the Internet. Our email and URL addresses on the Internet are:
sales@connecttech.com
support@connecttech.com
www.connecttech.com
Note:
Please go to the Download Zone or the Knowledge Database in the Support Center on the Connect Tech website for product manuals, installation guides, device driver software and technical tips.
Submit your technical support questions to our customer support engineers via the Support Center on the Connect Tech website.
Telephone/Facsimile
Technical Support representatives are ready to answer your call Monday through Friday, from 8:30 a.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:
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